Hotel Sails Reviews

While the location is a bit secluded, it has everything you could ask for. I'd definitely consider staying here again.

Its very good place! I hope i will back to it in next year. Combini about 6 minutes, subway about 6 minutes. Ueno about 2 stops. Very good location, pleasure administration. On the morning you can get free coffe and umbrelas if rain is going.

Super comfortable!

Good for family stay, away from city a bit but still able to access underground train

The floor wasn’t so clean and there is no daily room cleaning. The location is pretty convenient when there’s no snow, but unfortunately the snow fell hard during our stay, so it’s difficult to travel with luggage & baby stroller. The staffs are very helpful and friendly. Having washing machine & cloth dryer right in the room is a big plus! (Very handy! Love it!)

Near to minowa station, residential area, quite far from shopping center. The soundproof of the room is not that good, we can hear from above room and the corridor, but overall all the guests seem just back for sleep only, so it was not that noisy. For this price, everything seemed good enough.

very nice

Hotel so comfy, i wrong sent our lagguage but still safe in hotel. You must try the hotel. The hotel same with apart. Washing machine for free. Staff so humble and good

Overall, the room was pleasant. It was spacious, clean, bright, and even allowed cooking. Shoes had to be removed before entering. There was a stove, dishes, and a sink for cooking. The bathroom had separate wet and dry areas. There were three beds, a washing machine and dryer, a combination lock, and luggage storage. It was about a 10-minute walk from the subway station.

Everything was fine except for the noise between the upper floors. Reasonable price for a triple room. English speaking, neat, clean, quiet, etc.

- Clean hotel, complete amenities including pajamas - Staff are always on hand to help - Staff can communicate in English very well Cons - Some distance from the train station, but within walking distance - Thin walls, noise from the hallway and surrounding rooms, upper floors

The bed in the hotel is very small, but the triple room can hold six suitcases... It is a bit far from the subway station, which is a bit troublesome It is more of a folk type, and they don't come to clean every day. The hair dryer is full of dust and the wind is very weak

The hotel was great, clean, most of the staff are incredibly nice people! The room was cleaned on schedule, the reception was open almost 24 hours a day. The hotel had an elevator, which is not so common in Japan. Convenient location, only 5 minutes to the metro, about 2 to the nearest store.

Front desk service is very good