Hotel Villa Fontaine Tokyo-Nihombashi Mitsukoshimae Reviews
Hotel Villa Fontaine Tokyo-Nihombashi Mitsukoshimae
1 Chome-7-6 Nihonbashihoncho, Chuo Ward, Tokyo, 103-0023, JapanView Hotel Details
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Guest Reviews of Hotel Villa Fontaine Tokyo-Nihombashi Mitsukoshimae
8.7/10
Very Good
411 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.5
Amenities8.5
Service8.9
Cleanliness9.1
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All reviews(411)
Positive reviews(393)
Reviews with photos/video(70)
Easy to get around(65)
Close to metro(37)
Quiet & comfortable(28)
Small room size(27)
Convenient for shopping(24)
Friendly front desk staff(21)
Perfect for business trips(11)
Nice bathtub(7)
Negative reviews(18)
LinF
Twin Room - Non-Smoking (14sqm)
Stayed in Sep 2025
Family
17 review
10/10
Outstanding
Posted on Oct 4, 2025
Friendly. Go in on ground level, take lift to basement, there you find reception. Small twin room but has everything you need.
Response from Property: Thank you very much for staying with us. We are delighted to receive your high-rated review.We look forward to welcoming you again.
M234229****
New Building Twin Room
Stayed in Sep 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Oct 14, 2025
Very comfortable room and a great night's sleep. Would definitely stay here again!
Response from Property: Thank you very much for staying with us. We appreciate your kind words. Your compliments encourage us all to continue striving to do our best. We look forward to welcoming you again if you have the opportunity.
NgBoonTsong
New Building Standard Double Room
Stayed in Aug 2025
Business traveler
26 review
10/10
Outstanding
Posted on Sep 28, 2025
Good and fantastic trip highly recommended hotel and convenience places to anywhere
Response from Property: Thank you for your contribution to the review, thanks for the high evaluation. Thank you very much.
I heard that you were satisfied, so we are very pleased.
Thank you very much for appreciating our staff. We will also tell those who responded on the day and encourage the maintenance and improvement of daily service.
I am very pleased that you have liked us.
I am happy if you can use the hotel again.
Guest User
Twin Room - Non-Smoking (14sqm)
Stayed in Jul 2025
Couple
6 review
9.5/10
Amazing
Posted on Aug 13, 2025
A great hotel with amazing value. The staff is amazing and very helpful. There is a free drinks station at the lobby. The location is near two metro stop with different lines. Very convenient.
Response from Property: Dear Mr./Ms. Judy Yueh Ling
Thank you very much for staying at our hotel.
We would also like to express our sincere gratitude for taking the time to evaluate our hotel. We have received great compliments about location and our staff. All the staff are very happy. We will continue to strive to further improve our services throughout the hotel so that many guests can spend their time more comfortably.
We look forward to seeing you again next time.
Hotel Villa Fontaine Tokyo Nihonbashi Mitsukoshi-mae Manager
dpb
Twin Room - Non-Smoking (14sqm)
Stayed in Jul 2025
Solo traveler
126 review
10/10
Outstanding
Posted on Sep 1, 2025
Wonderful property and the kindest staff! Highly recommend
Response from Property: Thank you very much for staying at our hotel.We would also like to express our sincere gratitude for taking the time to evaluate our hotel. We have received great compliments and all the staff are very happy. We will continue to strive to further improve our services throughout the hotel so that many guests can spend their time more comfortably.We look forward to seeing you again next time.Hotel Villa Fontaine Tokyo Nihonbashi Mitsukoshi-Mae Manager
JACKY10937
Twin Room - Non-Smoking (14sqm)
Stayed in Oct 2025
Couple
5 review
9.0/10
Great
Posted on Nov 16, 2025
The room was too small; the toilet was so close to the front wall that my head touched it when I sat down. However, the location is excellent, right in Ginza, and it has a window.
Original textTranslated by Google
Anonymous User
Twin Room - Non-Smoking (14sqm)
Stayed in Oct 2025
Traveling with friends
2 review
9.0/10
Great
Posted on Nov 17, 2025
The room was tiny; I could only open my suitcase right by the door, and there was barely enough space to turn around anywhere else. However, the front desk service was excellent 👍. My friend left a watch in the room, and after we contacted them, they quickly found it, carefully packed it, and held it for us to pick up.
Original textTranslated by Google
Response from Property: Thank you so much for spending the past few days with us. I appreciate your gratitude towards our staff. Our goal is to further improve our service. I'm so glad you enjoyed our experience. I would love to have the opportunity to use our hotel again.
Guest User
New Building Standard Double Room
Stayed in Aug 2025
Business traveler
3 review
9.0/10
Great
Posted on Oct 11, 2025
Really good location
Response from Property: Thank you very much for staying at Hotel Villa Fontaine Tokyo Nihonbashi Mitsukoshimae. We would also like to thank you for taking the time to leave us your feedback. We are delighted to hear that you were satisfied with your stay. We are also honored to receive your kind words about our staff's service. All of our staff will continue to work hard to ensure that our customers are satisfied. We look forward to welcoming you back to our hotel on your next stay.
Guest User
New Building Twin Room
Stayed in Sep 2025
Traveling with friends
1 review
9.5/10
Amazing
Posted on Oct 26, 2025
The hotel is quite clean and convenience. Room is quiet and amenity is sufficient. The location is fine and can go different line both JR and subway. Distance is walkable.
Response from Property: Thank you very much for staying at our hotel.We also appreciate you taking the time to leave a review.We are delighted to hear that you were satisfied with your stay. We are very honored to receive your kind words about our guest rooms and location.We hope you will visit us again when you are in the neighborhood. We look forward to seeing you again next time.Hotel Villa Fontaine Tokyo Nihonbashi Mitsukoshi-mae Manager
Guest User
New Building Twin Room
Stayed in Sep 2025
Traveling with friends
3 review
9.5/10
Amazing
Posted on Oct 30, 2025
I really liked this hotel. The room was very small but as advertised. The staff was incredibly welcoming and always helpful.
Its hard to find anything to complain about, but it was a bit annoying that there was no way to stop the bathroom door from automatically falling shut. I believe a simple door stopper would do the trick.
Response from Property: Thank you very much for staying with us.We are very happy to receive your kind words.Your words will encourage us and all of our staff will continue to work hard.We also thank you for your valuable feedback. We will consider it internally.We look forward to your next stay.
Guest User
New Building Twin Room
Stayed in Sep 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Oct 6, 2025
We were very impressed with the staff on the desk. They were helpful(booked our taxi) and fluent in English. They looked after our cases. All very well organised and very pleased with our complimentary gifts.
Response from Property: Thank you very much for staying with us. We are very pleased to receive your kind words of praise. We will continue to strive to become a hotel that can satisfy our guests even more, without being complacent with the compliments we have received. We look forward to welcoming you again on another occasion.
Guest User
New Building Twin Room
Stayed in Aug 2025
Business traveler
3 review
9.5/10
Amazing
Posted on Sep 27, 2025
Efficient hotel. Clean. Good staff. Helpful from check in to check out. Location can be a bit off.
Response from Property: Thank you very much for using our hotel hotel.
I hope that you will return to Japan.
Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service.
I am very pleased that you have liked us.
I am happy if you can use the hotel again.
Haijiaodakuohao
New Building Twin Room
Stayed in Jun 2025
Family
18 review
9.5/10
Amazing
Posted on Sep 15, 2025
The room was small, with the two beds basically right next to each other, typical of traditional Japanese hotels. It was clean, but cramped. However, the price was good and the location was excellent, very close to the subway station.
Original textTranslated by Google
Response from Property: Haijiaodakuohao様
この度は当ホテルにご宿泊いただき、誠にありがとうございます。
また、貴重なお時間を割いて評価をいただきましたこと、重ねて御礼申し上げます。客室内の設備について素晴らしいお褒めの言葉をいただき、スタッフ一同大変嬉しく思っております。当ホテルでは、今後も多くのお客様により快適にお過ごしいただけるよう、ホテル全体で一層のサービス向上に努めてまいります。
Haijiaodakuohao様のまた次回のお越しを心よりお待ち申し上げます。
ホテルヴィラフォンテーヌ東京日本橋三越前 マネージャー
Guest User
New Building Standard Double Room
Stayed in Dec 2024
Family
4 review
9.5/10
Amazing
Posted on Feb 2, 2025
Easy 5-10 minute walk from the Mitsukoshimae station on the Ginza line. Just walk through one of the 3 Coredo shopping buildings. You can also use the Ningyocho Station on the Hibiya Line. Hotel itself is in a really quiet area, but quite safe to get to from either stations even at night.
They have a basic 900Y curry rice breakfast which we didn't try.
Really good selection of comp amenities you can pick up at the lobby.
Good lobby area with a microwave, and lots of tables for you to have your takeaway food.
A few minutes walk to a good supermarket - Maruetsupetit - which discounts it's food around 9pm.
Response from Property: Thank you very much for staying at our hotel.
We would also like to thank you again for taking the time to evaluate our hotel. We are delighted to receive such a wonderful compliment on the location of our hotel. As you say, the hotel is in a good location within walking distance of the various train stations. If you have any business in the neighborhood next time, we would appreciate it if you could consider using our hotel.
We will continue to strive to further improve our services throughout the hotel so that many guests can spend their time more comfortably.
We look forward to seeing you again next time.
Hotel Villa Fontaine Tokyo Nihonbashi Mitsukoshi-mae Manager
Guest User
New Building Standard Double Room
Stayed in Apr 2025
Family
5 review
9.5/10
Amazing
Posted on May 16, 2025
The rooms are bit small, otherwise everything is fine. The breakfast is adequate. Its near to Haneda airport.
Response from Property: Dear Mr./Ms. Guest
Thank you very much for staying at Hotel Villa Fontaine Nihonbashi Mitsukoshimae. We would also like to thank you again for taking time to share your thoughts.
We are very sorry to hear that you were not satisfied with the size of the room you reserved.
Perhaps the information provided on the reservation site regarding the size of the room was insufficient.
Based on your valuable feedback, we will improve the information about room sizes to make it easier to understand.
We will continue to devote ourselves to providing services that satisfy as many customers as possible, so we would be grateful for the opportunity to welcome Mr. /Ms. Guest again.
Hotel Villa Fontaine Tokyo Nihonbashi
Mitsukoshi-mae Manager