2 Chome-7-2 Nishi, Shinjuku Ward, Tokyo, 160-0023, JapanView Hotel Details
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Guest Reviews of Hyatt Regency Tokyo
9.2/10
Great
460 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.0
Amenities9.1
Service9.2
Cleanliness9.4
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All reviews(460)
Positive reviews(443)
Reviews with photos/video(113)
Easy to get around(70)
Large rooms(35)
Close to metro(27)
Loved the view(22)
Convenient for shopping(21)
Offers pick-up/drop-offs(15)
Perfect for business trips(10)
Awesome gym(5)
Negative reviews(17)
conichiwa21
2 Twin Beds, Park View, Deluxe
Stayed in Oct 2025
Family
31 review
9.5/10
Amazing
Posted on Nov 4, 2025
Great choice for your next trip! It's a hotel with a 7-11 nearby and just next to a subway station. The free shuttle bus from Shinjuku station to the hotel was hard to find so we took a taxi there in the end. It would be better if the hotel made their instructions clearer on the website. Make sure to look for the West Exit of the Shinjuku station.
Overall 9/10 with the spacious room and the great service! Make sure to book for park view to have a glimpse of Mt Fuji in the morning~
Anonymous User
1 King Bed, City View, Deluxe
Stayed in Sep 2025
Business traveler
15 review
10/10
Outstanding
Posted on Oct 19, 2025
The location is fabulous and close to CBD. I take this hotel for my business trip and the room is spacious and clean.
SAGGAF
1 King Bed, Park View, Deluxe
Stayed in Sep 2025
Business traveler
49 review
10/10
Outstanding
Posted on Oct 23, 2025
The hotel is in very good location with perfect services. Just the price is slightly expensive
Dilupa
1 King Bed
Stayed in Oct 2025
Couple
13 review
8.5/10
Very Good
Posted on Nov 4, 2025
Not in the optimal location. Rooms are quite small. I much prefer hotels in GINZA
Guest User
1 King Bed, Park View
Stayed in Jun 2025
Couple
52 review
8.0/10
Very Good
Posted on Jul 24, 2025
For more time to visit tokyo then decided to stay this hotel , it's warm and lovely stay and come back soon
Lilymeifangmeijia
1 Queen Bed
Stayed in Jun 2025
Family
39 review
10/10
Outstanding
Posted on Jul 9, 2025
The location is incredibly convenient for transportation, the facilities are excellent, and the service is top-notch! There's a direct bus stop to Narita Airport right outside, a 7-Eleven downstairs, and the subway station entrance is just a 3-minute walk away.
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Guest User
1 King Bed, City View
Stayed in Jun 2025
Couple
14 review
10/10
Outstanding
Posted on Jul 14, 2025
Impeccable service from start to end.
One thing was we inquired if a breakfast sandwich could be arranged as we left early for a tour - and the front desk “explicitly say NO” without any further confirmation from higher management as we had booked a stay with breakfast.
There’s a 7/11 and Lawson located in the same building. Subway station conveniently also in the same building!
6/9
Anonymous User
1 King Bed
Stayed in Jun 2025
Traveling with friends
6 review
7.5/10
Posted on Aug 6, 2025
Good place to stay in.The location is good and near the station.I enjoyed my stay there.
Anonymous User
1 Queen Bed
Stayed in Jun 2025
Solo traveler
6 review
10/10
Outstanding
Posted on Jul 16, 2025
The hotel was quite good. My high-floor room offered expansive views, and on a clear day, you could even catch a glimpse of Mount Fuji in the distance. Breakfast was predominantly Western, lacking hot congee, which might be a downside for those with a Chinese palate. During my stay, the Metropolitan Government Building across the street put on an enjoyable light show in the evenings. I was also very satisfied with the hotel's body treatments. I'd definitely return.
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_WeChat33397****
2 Twin Beds, Park View, Deluxe
Stayed in Jun 2025
Other
9 review
10/10
Outstanding
Posted on Jul 19, 2025
It was very comfortable, and the design was practical and user-friendly.
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Guest User
1 King Bed, Park View, Deluxe
Stayed in Oct 2025
Business traveler
11 review
5.0/10
Posted on Nov 26, 2025
disappointed with the hotel even though its hyatt.. stayed at westin before moving to hyatt.. compared to westin the toilet and bathroom were not as good..
Anonymous User
1 King Bed, Park View
Stayed in Oct 2025
Couple
11 review
10/10
Outstanding
Posted on Nov 19, 2025
My stay at the Hyatt Regency Tokyo was a truly delightful experience. The hotel's design is elegant and generous, with spacious and comfortable public areas that really make you feel relaxed. The staff were incredibly warm and professional, always proactive in helping guests with any issues. The room was clean and bright, and well-equipped. I particularly appreciated the large bathroom and consistent water pressure, making for a great shower experience. Breakfast at the hotel was excellent, with a fresh and abundant selection of dishes, ranging from local specialties to international options. The hotel's location is also very convenient, with excellent transport links nearby and several shopping areas within walking distance. Overall, it's a perfect choice for both business and leisure travelers.
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Anonymous User
1 King Bed, Park View, Deluxe
Stayed in Oct 2025
Family
3 review
10/10
Outstanding
Posted on Nov 18, 2025
Excellent rooms and services. Very close to Shinjiku Park, metro station and Tokyo metro government Buildings Observation Deck.
Guest User
1 King Bed
Stayed in Oct 2025
Family
6 review
8.5/10
Very Good
Posted on Nov 3, 2025
The room is cosy and comfortable with subtle design. The general experience is good. The location is a bit remoted. It would be better if the shuttle bus schedule is more frequent.
Rhapsody92
1 King Bed, Park View, Corner Studio
Stayed in Sep 2025
Solo traveler
10 review
10/10
Outstanding
Posted on Oct 20, 2025
I had an agreeable time at Hyatt Regency Tokyo. The suite was spacious and the view of the city from the windows was splendid. In addition, the buffet breakfast was delicious with a variety of food options to choose from. I also enjoyed using the fitness facilities. Thank you for the pleasant stay.