Pan Pacific Toronto

Pan Pacific Toronto Reviews

Pan Pacific Toronto

900 York Mills Rd, North York, Toronto, Ontario, M3B 3H2, CanadaView Hotel Details
Pan Pacific Toronto
Pan Pacific TorontoPan Pacific TorontoPan Pacific Toronto
Check available rooms for your travel dates
We Price Match
1 night

Guest Reviews of Pan Pacific Toronto

8.2/10
Very Good
307 review
Verified reviews
Location8.5
Amenities7.9
Service8.1
Cleanliness8.5
Filter by:
Sort by:
All reviews(307)
Positive reviews(273)
Reviews with photos/video(61)
Large rooms(20)
Average sound insulation(10)
Located downtown(9)
Convenient for shopping(8)
Loved the view(6)
Delicious breakfast(6)
Clean pool(5)
Great swimming pool(5)
Negative reviews(34)
Anonymous User
Deluxe king Room
Stayed in Oct 2025
Couple
6 review
10/10
Outstanding
Posted on Nov 15, 2025
Clean and comfortable room, stay at 16 th floor near to lift as well, this is very convenient for us
6/10
Response from Property: Thank you very much for your wonderful 10/10 review! We’re delighted to hear that you enjoyed your stay with us and found the room clean and comfortable. It’s great to know that your room on the 16th floor near the lift added convenience to your stay.We truly appreciate your kind words and look forward to welcoming you back again soon. Constans - Duty Manager
Guest User
Deluxe two queen Room
Stayed in Jul 2025
Couple
1 review
10/10
Outstanding
Posted on Aug 24, 2025
We had a great time on our vacation in this hotel, The staff was very nice and helpful and the environment was very pleasant, We will definitely come back to this hotel and recommend it to others.
Response from Property: Thank you very much for your wonderful review! We are delighted to hear that you had such a positive experience with us and would happily stay again. We look forward to welcoming you back on your next visit!Constans – Duty Manager
Anonymous User
Deluxe two queen Room
Stayed in Jul 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on Aug 9, 2025
Very well and cleaning! The location is very nice and near a Korean market
Response from Property: Dear Guest,Thank you for your kind feedback! We are glad you enjoyed the cleanliness of our hotel and our convenient location near the Korean market. We look forward to welcoming you again soon!Best regards,Warm regards,Nimesha Jayasinghe Duty ManagerPan Pacific Hotel
Bvl2025
Premier king Room
Stayed in Jun 2025
Couple
1 review
10/10
Outstanding
Posted on Aug 1, 2025
Awesome place to stay! Will definitely recommend to my family and friends!
Response from Property: Dear Guest,Thank you so much for your wonderful recommendation! We are thrilled to hear you had an awesome stay and truly appreciate you sharing your experience with your family and friends. We look forward to welcoming you back soon!Best Regards,Nimesha Jayasinghe Duty ManagerPan Pacific Hotel
Echo Tseng
Deluxe two queen Room
Stayed in Jun 2025
Family
3 review
10/10
Outstanding
Posted on Jul 22, 2025
Excellent service and convenient luggages storage! We would like to come back…
Response from Property: Dear Guest,Thank you for your kind words! We are delighted to hear you enjoyed our service and found the luggage storage convenient. It means a lot to know you would like to return — we look forward to welcoming you back soon!Best regards,Nimesha Jayasinghe Duty ManagerPan Pacific Hotel
Anonymous User
Premier king Room
Stayed in Mar 2025
Business traveler
2 review
3.5/10
Posted on May 4, 2025
⸻ I’ve been coming to this hotel for over 15 years, and unfortunately, the quality of both the property and service has been steadily declining. With the exception of the restaurant staff, the high turnover and lack of consistency have made things go from bad to worse.
Guest User
Deluxe two queen Room
Stayed in Mar 2025
Couple
2 review
10/10
Outstanding
Posted on Apr 22, 2025
We had booked the room after travelling back from Bangladesh to rest before driving back home to Ottawa. We were very well rested and had a pleasant stay.
Guest User
Deluxe king Room
Stayed in Sep 2025
Family
11 review
10/10
Outstanding
Posted on Oct 7, 2025
A very well-maintained hotel, despite its vintage. Good service , good city view. Staff are helpful during check-in. Ample car parking space with CAD 20 parking fee charged for overnight parking, very reasonable.
Response from Property: Thank you so much for your wonderful review! We are absolutely delighted to hear that you had such a positive experience with us. Your kind words truly mean a lot to our team, and we're thrilled that you found everything to your satisfaction. It was a pleasure having you stay with us, and we hope to welcome you back again soon for another memorable visit. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.
JemmyZ
Premier king Room
Stayed in Sep 2025
Family
5 review
3.5/10
Posted on Oct 8, 2025
Fire alarm mistakenly went off around 3AM in the morning, no direction for evacuation, no explanation, no apology. 8AM they used intercom to communicate that we should ignore the alarm as they were doing some preparation. Will not book again.
Guest User
Deluxe king Room
Stayed in Aug 2025
Solo traveler
2 review
7.5/10
Posted on Oct 17, 2025
Staffs are polite and professional. The room is clean , but the only shower tap is not style that I not prefer.
Response from Property: Thank you so much for your wonderful review! We are absolutely delighted to hear that you had such a positive experience with us. Your kind words truly mean a lot to our team, and we're thrilled that you found everything to your satisfaction. It was a pleasure having you stay with us, and we hope to welcome you back again soon for another memorable visit. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.
TonyJ11
Premier king Room
Stayed in Aug 2025
Business traveler
6 review
9.5/10
Amazing
Posted on Oct 14, 2025
Great hotel, wife arrived first and had a small hiccup since I added her name as a guest but did not show up on the hotel system. Anyway it got cleared up and we were upgraded to a penthouse suite! The breakfast was really good and had a good selection of food.
Response from Property: Thank you so much for your wonderful review! We are absolutely delighted to hear that you had such a positive experience with us. Your kind words truly mean a lot to our team, and we're thrilled that you found everything to your satisfaction. It was a pleasure having you stay with us, and we hope to welcome you back again soon for another memorable visit. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.
Guest User
Deluxe king Room
Stayed in Aug 2025
Family
5 review
10/10
Outstanding
Posted on Nov 4, 2025
near bus stop, quiet , and lot of restaurants around there! and easy to go downtown.highly recommend.
Response from Property: Thank you so much for your wonderful 10/10 review. We’re delighted to hear that you enjoyed our spacious and clean rooms, and we truly appreciate your kind words about our service.Your feedback means a lot to us, and we look forward to welcoming you back for another pleasant stay. Constans - Duty Manager
Guest User
Deluxe king Room
Stayed in Aug 2025
Couple
1 review
10/10
Outstanding
Posted on Sep 4, 2025
Great experience. Room was beauteous and very clean. Staff were very kind, helpful, and professional.
Guest User
Deluxe king Room
Stayed in Jul 2025
Traveling with friends
7 review
10/10
Outstanding
Posted on Sep 3, 2025
very clean and comfortable with lots of food places around! staff were also very accommodating and friendly
Guest User
Premier king Room
Stayed in Jul 2025
Couple
1 review
10/10
Outstanding
Posted on Sep 5, 2025
The hotel itself is beautiful inside and all staff were attentive to help. The location is great with access to local transport as well as a range of food spots and shops just across the road. Beautiful location for a quiet getaway and very good value for money. I would definitely visit again.