Furama Shanshui Hotel

Furama Shanshui Hotel Reviews

Furama Shanshui Hotel

No.268 Zhangzhidong Road, Wuchang District, Wuhan, Hubei, ChinaView Hotel Details
Furama Shanshui Hotel
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Guest Reviews of Furama Shanshui Hotel

9.5/10
Outstanding
6849 review
Verified reviews
Location9.6
Amenities9.4
Service9.6
Cleanliness9.6
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All reviews(6849)
Positive reviews(6790)
Reviews with photos/video(1702)
Easy to get around(2499)
Close to metro(1889)
Excellent afternoon tea(819)
Perfect for business trips(667)
Loved the view(409)
Nice toiletries(345)
Includes a safe(147)
Has French windows(129)
Negative reviews(59)
Guest User
Business Room
Stayed in Jun 2025
Traveling with friends
7 review
10/10
Outstanding
Posted on Aug 15, 2025
One of the best hotels I have stayed at in all of China. Super clean, incredible staff (shout-out to Xiaotian). Great location. Would absolutely recommend and will stay again in the future, should I ever return to Wuhan.
Response from Property: 【優質服務】尊敬的賓客，感謝您在眾多酒店中選擇了山水富麗華酒店，也很高興沒有辜負您的期待。相識相遇本來就是一種安排，冥冥中，我們成就了彼此，於是，感恩有您。我們的所有努力都是期望每一位客人能歡喜滿意，成為我們忠實的回頭客，期待再次與您相遇，我們會在更多地方為您創造驚喜！——武漢山水富麗華酒店
Guest User
Executive Room
Stayed in Sep 2025
Couple
8 review
8.0/10
Very Good
Posted on Oct 29, 2025
Clean room, many variety of food in breakfast. However, hot dishes cannot keep warm.
Response from Property: 【乾淨衞生】尊敬的賓客，非常感謝您抽出寶貴時間分享入住體驗！我們由衷感謝您對房間潔凈度和豐富早餐種類的認可，這是我們持續優化服務的重要動力。同時，也誠懇致歉熱菜保温效果未達您的預期，我們已第一時間將此問題反饋至餐飲部門，將立即檢查並升級保温設備，確保後續為賓客提供温度適宜的餐食。期待能有機會再次為您服務，讓您感受到更完善的入住體驗。——武漢山水富麗華酒店
Guest User
Deluxe Room
Stayed in Oct 2024
Business traveler
2 review
10/10
Outstanding
Posted on Nov 12, 2024
The hotel was a refreshing, quiet break from the sounds of Wuhan. The service was impeccable and the hotel extremely clean. The breakfast buffet was very good.
Response from Property: 【Buffet breakfast】Dear guest, your satisfaction is the greatest encouragement to Xiaofu; We will continue to maintain this warm and sincere service to our guests. Heart to heart, small partners with love, sincerity, careful, in exchange for your comfort, rest assured. Look forward to your visit again, always waiting for you ——Wuhan Shanshui Furama Hotel
Guest User
Business Room
Stayed in Sep 2024
Business traveler
1 review
10/10
Outstanding
Posted on Oct 20, 2024
Compliments to the hotel staff, they were all exceptional. Lisa was great, everyone was polite and was greeted when seen. The customer service was very professional.
Response from Property: 【 Superior location 】 Dear guest, your satisfaction is the greatest encouragement to Xiaofu; We will continue to maintain this warm and sincere service to our guests. Heart to heart, small partners with love, sincerity, careful, in exchange for your comfort, rest assured. Look forward to your visit again, always waiting for you Oh - Furama Hotel Wuhan Landscape
Guest User
Deluxe Room
Stayed in Feb 2025
Couple
1 review
10/10
Outstanding
Posted on Mar 15, 2025
Great hotel, clean and very good service. Thank you 苗苗
Response from Property: 【乾淨+服務】尊敬的賓客，您好！感謝您的光臨，同時也真誠感謝您對我們的喜愛和認可，酒店位於武漢市中心城區武昌區，地理位置優越，酒店有獨立多層停車場免費提供。我們為商務旅行及休閑度假賓客提供品質出眾、高效妥帖的“温情隨行”服務，並予以安心的入住體驗。感謝您對苗苗的認可與讚美，我們將會替您轉達給她，真誠期待您的再次光臨喲！——武漢山水富麗華酒店
Guest User
Deluxe Twin Room
Stayed in May 2024
Business traveler
22 review
9.5/10
Amazing
Posted on Jun 2, 2024
Great hotel, great location. Easy access to the subway and very walkable to all main attractions. Nice craft beer tap outside and plenty of restaurants and a mall nearby. Rooms are large, bright and quiet with great bathroom. Ms. Xiu of the front desk team is extremely attentive and professional and even gave me a parting gift at checkout! 🤩😍. Gym is outdated and small but has enough for a simple workout.
Response from Property: 【Travel Choice】Dear guests, thank you for your affirmation and support of our work, I hope that every day with us can add bright colors to your journey, can become a good memory between us, look forward to meeting you again, Wuhan Shanshui Fulihua staff sincerely look forward to your visit again! We look forward to getting a full score from you next time! ——Wuhan Shanshui Furama Hotel
Guest User
Deluxe Room
Stayed in Feb 2025
Business traveler
4 review
10/10
Outstanding
Posted on Apr 9, 2025
Nice hotel and good service
Response from Property: 【優質服務】每一個清晨，從香甜的夢中醒來，擁抱縷縷陽光，每一個黃昏，在喧囂之後的沉浸中思索，感謝您，陪伴小富每一個清晨與黃昏，期待與您的再次相遇。枕上詩書閑處好，門前風景雨來佳，每一個相逢的日子，都是一處曼妙的風景，希望武漢山水富麗華酒店是您記憶裏的暖，喜歡您來，歡迎您常回家看看！—武漢山水富麗華酒店
M8109****
Business Twin Room
Stayed in Feb 2024
Business traveler
36 review
10/10
Outstanding
Posted on May 31, 2024
Very satisfied, clean, new facilities, rich breakfast, hope to come next time, great hotel, very good experience.
Response from Property: （[First choice for travel] Dear guest, thank you for choosing the Shanshui Fulihua Hotel among many hotels. We are also glad that you did not disappoint your expectations. Meeting and getting to know each other is a kind of arrangement. In the dark, we have achieved each other, so we are grateful to have you. All our efforts are to hope that every customer can be happy and satisfied, become our loyal repeat customers, and look forward to meeting you again. We will create surprises for you in more places ——FURAMA SHANSHUI HOTEL）
Waleedr
Business Twin Room
Stayed in Oct 2024
Business traveler
70 review
10/10
Outstanding
Posted on Nov 19, 2024
Good one
Response from Property: 【優質服務】漫漫人生路，感謝有您的相伴！您的每一個字，每一句話，我們都將牢牢記錄下來，我們將再接再厲，爭取做到最好，為您提供更好的體驗。在此也非常榮幸感謝您的認可與支持，期待再次和您相遇。祝您生活愉快，一切順利！——武漢山水富麗華酒店
Qingqingqingqingqingqingqingqingqingqing
Executive Twin Room
Stayed in Jul 2025
Traveling with friends
25 review
10/10
Outstanding
Posted on Aug 18, 2025
My first visit to Wuhan was a very positive experience. This hotel has its own small courtyard and convenient transportation, not far from the Yellow Crane Tower, Jiangkou, and the Provincial Museum. My room overlooked the tower, and the night view was stunning. The most important thing about a hotel stay is the service. The hotel offers afternoon tea until 9 PM, so you can catch a late-night snack after your outing. The service from the front desk, restaurant, and customer service was excellent. The room was clean, and the refrigerator was stocked with free soft drinks and snacks, including milk for bedtime. Our customer service representative, Shanshan, added me on WeChat and shared tips on nearby restaurants and activities. She even gave our child a small gift upon check-out. I really enjoyed it. I highly recommend this hotel to anyone still choosing a hotel; it's truly excellent.
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6/9
Response from Property: [Near Metro Line 4] Dear guest, thank you for your 5-star review of our hotel. Themed on Chu-Han culture and maritime naval culture, the hotel blends the warmth and charm of the East with the business and modernity of the West, creating a comfortable, open, and free atmosphere for guests. Within 2 kilometers of the hotel are famous attractions such as the historic Yellow Crane Tower, the Xinhai Revolution Museum, and the Yangtze River Bridge, as well as several must-try restaurants. Thank you again for your review! The entire staff of Wuhan Shanshui Furama Hotel sincerely looks forward to welcoming you back! — Wuhan Shanshui Furama Hotel
M36866****
Deluxe Room
Stayed in Apr 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on May 25, 2025
The service is very good! As soon as I arrived at the hotel, there were staff to help with the luggage and bring tea. The front desk lady Ke Ke checked me in quickly and professionally, and her attitude was also very friendly. When she learned that I was here for tourism, she arranged a room on a high floor overlooking the Yellow Crane Tower without saying a word. She added my WeChat and introduced the room facilities and equipment in detail, provided butler service, and also gave me a travel guide to give me a detailed introduction to the surrounding area. Ke Ke's service is very good! The room is relatively spacious, and the bed is comfortable to sleep in. In particular, the water in the shower is very large, which is really comfortable to wash. The hotel is also in a very good location, with convenient transportation. The No. 4 line is at the door, and it takes more than ten minutes to get to the popular photo-taking spot of the Yellow Crane Tower. There are also many bus stops and bicycles. I will choose to stay next time~
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Response from Property: [Free Minibar] Xiaofu is delighted to see your comment! In addition to famous attractions, there are also many specialty restaurants within 2 kilometers of the hotel. Xiaofu is very grateful for your recognition and praise, and is very happy to bring you a wonderful time on your trip! I hope that Shanshui Furama Hotel can become the warmest and most unique part of your memory. Your praise has greatly encouraged the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again and wish you a happy life and all the best! ——Wuhan Shanshui Furama Hotel
1865207****
Handpicked Scenic Double Bed Room
Stayed in Apr 2025
Family
25 review
10/10
Outstanding
Posted on May 21, 2025
The hotel is near Wuchang Railway Station. The decoration is amazing as soon as you enter the lobby. It is very high-end and luxurious, with a retro design style. It has buildings with Wuhan's history and culture. The overall service atmosphere is very good. When I checked in at the front desk, Miaomiao from the guest department was very enthusiastic and took the initiative to arrange a very quiet room with a view of the Yellow Crane Tower. It was very comfortable and quiet, with complete facilities. There was a rope for drying clothes in the bathroom, and the makeup mirror on the washstand was very suitable for me. The hotel's afternoon tea varieties include desserts, porridge, fruits, etc. After 18:00, there are pasta, beef noodles, etc. There was no time to go back to the hotel to use it that day. The children wanted to eat green peas and yogurt on the way, so we contacted her to help pack them and put them at the front desk. In addition, she also introduced us to Hubei cuisine, places to drink lotus root soup and eat Wuchang fish. It was very good!
Original textTranslated by Google
Response from Property: [Overlooking the Yellow Crane Tower] Dear guest: Hello! We are glad that you chose to stay at Wuhan Landscape Furama Hotel. We are very pleased to see your evaluation! The hotel is in a superior geographical location, close to the Yellow Crane Tower and Shouyi Square. We are committed to making you feel the warmth of home with high-quality services. Home is a safe haven, a cozy nest, and a place that warms the body and mind. Home is where there is love. The hotel has always hoped to use its own caring and warmth to become the home away from home in your heart. We look forward to your next return home! ——Wuhan Landscape Furama Hotel
LIROUS
Executive Room
Stayed in Feb 2025
Traveling with friends
9 review
9.7/10
Amazing
Posted on Mar 22, 2025
I chose to travel to Wuhan during the peak cherry blossom season. Needless to say, the hotel is located on Metro Line 4, which is very convenient for travel. The hotel is very new, the facilities and environment are good, and the service is even more considerate. The hotel launched a free tourist bus to East Lake and Yellow Crane Tower during the cherry blossom season. Although I missed it, it was really thoughtful. The hotel breakfast is on the 20th floor, which is quite rich. You can eat Wuhan snacks such as hot dry noodles and bean skin without going to Liangdao Street, and it changes every day (I was going to Liangdao Street too early on the last day, and the queue was so bad that I collapsed 😡,) The view from the room can see the Yellow Crane Tower. Because I was running around in the cherry blossoms every day, I missed the afternoon tea courtesy, and the hotel was very considerate to help extend it. The customer service Xiuxiu was very meticulous, and gave a small gift before leaving, which was a happy ending for the Wuhan flower viewing trip.
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6/20
Response from Property: [Buffet Breakfast] Dear guest, hello! We are glad that you had a pleasant stay at the Wuhan Shanshui Furama Hotel. We sincerely thank you for taking the time to share your stay experience with us. Wuhan Shanshui Furama Hotel has 230 rooms and suites of different specifications. We are dedicated to creating a warm, pleasant and caring stay experience for you and providing a comfortable resting space during your journey. We look forward to your visit again! We look forward to receiving your full praise next time! ——Wuhan Shanshui Furama Hotel
Zizideweilan
Handpicked View Twin Room
Stayed in Apr 2025
Family
40 review
9.0/10
Great
Posted on May 12, 2025
Booked a hotel close to the Yellow Crane Tower. This hotel is very cost-effective. The hotel is a little old, but the service attitude and breakfast are not discounted. The bedding is very comfortable. My parents said that this is the only mattress and pillow that are the most comfortable to sleep on. I will book this hotel again when I go to Wuhan next time.
Original textTranslated by Google
Response from Property: [High cost performance] Dear guest, hello! I am glad that you had a pleasant stay at the Shanshui Furama Hotel this time. Thank you very much for taking the time to share your stay experience with us. It is our greatest motivation to let the elders sleep well and recognize our service and breakfast! Your support is the direction of our progress. Wuhan Shanshui Furama Hotel has 230 rooms and suites of different specifications. We are dedicated to creating a warm, pleasant and caring stay experience for you and providing a comfortable resting space during the journey. We look forward to receiving your five-point praise next time! ——Wuhan Shanshui Furama Hotel
M247168****
Business Room
Stayed in Apr 2025
Family
19 review
10/10
Outstanding
Posted on May 9, 2025
The environment and location are quite satisfactory. It is quiet and there is no noise during holidays. It is very comfortable. When checking out, Shanshan specifically asked about the stay experience and gave a souvenir, which the children liked very much. Informed about the travel and the service was thoughtful and enthusiastic. The hotel is next to the subway, at most 20 meters away, which is very convenient. The room is very well lit, and the sun can basically shine in the room. The drinks and nuts in the refrigerator are free. There are free fruits and mineral water at the entrance of the floor. The details are all grasped. It is not far from Jianghan Road, East Lake, Provincial Museum and other attractions. There are also many snacks around, and there are many snacks in specialty restaurants. There is a very popular Feifei Shrimp Restaurant next to it. There are also many supper at night. If you choose to walk a few more steps, you can find several alley fly shops, which are all special breakfasts for surrounding residents to eat and feel the local style. Comprehensive location and service, it is really a very suitable choice for travel.
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Response from Property: [Travel Convenience] Dear guests, thank you very much for choosing to stay at Wuhan Shanshui Furama Hotel and spending your precious time to write a review. Staying at Wuhan Shanshui Furama Hotel, you can not only enjoy a comfortable environment and considerate service, but also taste authentic Han-style breakfast. Enjoying breakfast in the executive lounge on the 20th floor of the hotel will take you to experience the essence of Wuhan's "over-breakfast" culture, with an elegant dining environment, considerate and meticulous service, and nearly a hundred kinds of food choices. Breakfast is also full of ritual. We sincerely look forward to bringing you more accommodation benefits in the near future! - Wuhan Shanshui Furama Hotel