Golden Lake View Cinema Apartment Reviews

Response from Property: Dear customer, due to our language barrier, we brought you a not very good check-in experience. You may have misunderstood some situations, which brought you some confusion and puzzlement. Let me explain it to you here. First of all, we didn't ask you to wait when you checked in. We just said that a master would come to replace the water pipe parts later (it takes less than a minute). In addition, the store is one guest, one sweep. When you left, you didn't notify the aunt, nor did you inform the waiter, and you didn't hang up the "Please clean now" service sign, so we didn't enter the room to clean for you, but just replenished daily disposable daily necessities. At 12 o'clock that day, we sent you a group of check-out instructions, which included the fee for delay, not a fee notice sent to you. In fact, guests who have stayed in our store know that generally, if you delay for 20 to 30 minutes or even an hour, the hotel will not have any comments or urging! Here, the store has brought you some misunderstandings and bad experiences due to the language barrier, and we apologize to you again! !