Hampton by Hilton Xi'an Hi-tech Zone Reviews

Clean, comfortable and nice. Breakfast was okay and the shower leaked a lot of water, otherwise it was good.

Excellent hotel from the breakfast to the friendliness of the staff. The toiletries provided was of very high quality and smelled amazing. The staff were always accommodating at breakfast and there a great spread of Western and Chinese food. The hotel offered a free laundry service which was so convenient for us. The hotel is close to bus stops for public transport. The only downside was the fact that the room floor was not cleaned daily, otherwise this we had a great stay and will book again if we come to Xi’an.

The hotel location is convenient for business activities taking place within the Hi Tech area. Public transports are not easy to reach (at least 15 minutes walk for the nearest subway station). Rooms and facilities are well maintained and staff is very helpful. The free breakfast is really good but too popular and over crowded during peak hours! :) The environment is peaceful and some surrounding shops provide basic facilities. Good choice for a business trip and alternative solution for tourists who are will to visit Xian (but better with a car!!)

Convenient location

The room is spacious and sanitary. I chose this hotel for business trips. The transportation is convenient to the subway and taxi. There is a stadium nearby for walking and running. There is Wanda for dining. The hotel breakfast is very good

This time I was completely attracted by Yan Zi, the front desk lady at the hotel! From the moment I entered the hotel, she greeted me with a warm and professional attitude, patiently answered all kinds of questions about room types and breakfast time, and also recommended nearby attractions worth checking in. The service was meticulous. When I checked out, I urgently needed to issue an invoice. I was worried that it would delay my trip, but I didn't expect Yan Zi to have superb business ability, skilled and quick operation. In less than 5 minutes, she issued the invoice and handed it to me, and took the initiative to remind me to check whether the invoice information was correct. During the process, she always kept a warm smile and whispered to ask if there were any other needs. This serious and responsible work attitude made people feel at ease. The whole stay experience became particularly comfortable and pleasant because of Yan Zi's service. She used practical actions to interpret the standard of high-quality service, which made me feel full of sincerity and care. I strongly recommend this hotel, and I have to call Yan Zi's efficient service!

The hotel is in a good location, with a busy commercial area downstairs, and all problems can be solved within walking distance. The rooms are well-equipped, the decoration is very modern and comfortable, the breakfast is also rich, and the receptionist is attentive and thoughtful.

The environment is really good👍This time, the experience of staying at the Hilton Hampton Hotel is so heartwarming! I hurriedly packed my luggage when I was on a business trip to catch the high-speed rail. When I arrived at the hotel, I found that I had forgotten to bring my charger. My mobile phone was running out of power, and I was so anxious that I was sweating. The MM at the front desk saw my anxious look and immediately handed me a bottle of warm water and asked me to sit down first. Then she offered to lend me a spare charger for emergency. Knowing that I didn't have dinner, she also kindly brought me free snacks. When checking in, he patiently introduced the hotel facilities. Knowing that I had to get up early the next day, he also helped me arrange a quiet floor. The whole process was professional and enthusiastic, which made me feel the warmth of home. The hotel room was clean and tidy, the bedding was comfortable, and the breakfast was super rich. This stay experience is full marks, thanks to the thoughtful service of the MM at the front desk, I must praise it!

The experience of staying in this hotel is very satisfactory. Whether it is the location, environment or cost performance, it is impeccable. The hotel is in a relatively convenient location in the high-tech zone, with convenient transportation and a quiet environment. The rooms are spacious and bright, with complete facilities, and the stay experience is comfortable and warm. There are sufficient parking spaces, which is more suitable for self-driving. The service is particularly outstanding, and the staff are enthusiastic and professional, reflecting a very high level of service. The breakfast is rich in variety and tastes good. If you eat well in the morning, you will have energy all day long. Special thanks to the thoughtful help of the young man at the front desk. Overall, this is a high-quality hotel worth recommending. It is very suitable for leisure and vacation. It can provide a satisfactory accommodation experience here, and the details are full of care. I will choose to stay next time. Consistent Huan Xiaopeng.

This time when I checked into the hotel, there was a moment that touched me very much, and I must praise the lady at the front desk. That day, I dragged my luggage to the hotel to check in. After a lot of trouble, my mobile phone had only 1% battery left and was about to shut down, but I still had important information to check, and I was anxious. The lady at the front desk was sharp-eyed and noticed that I was staring at my phone and worried. She smiled and asked me if my phone was out of power. Without waiting for my answer, she said, "Please wait a moment." Then she turned and went into the inner room. After a while, she came out with a charger and said that this was what she usually used, so I took it to charge first. I quickly took the charger, and my heart warmed up all of a sudden. After charging, the phone finally recovered its "vitality", and I checked in smoothly. The lady's move was so thoughtful. She reached out to me when I needed help the most, which made me feel full of kindness. Such warm and thoughtful service makes people feel very comfortable. I must give a big thumbs up to the lady at the front desk, and I am also happy that the hotel has such employees. I will definitely choose this hotel when I stay here in the future!

This time, I was really touched by Miss Jiujiu at the front desk of the hotel! I was so careless when I checked out that I left my ID in the room, and I didn't realize it until I left for a long time. I contacted the hotel anxiously, and Miss Jiujiu calmed my emotions at the first time and told me not to worry. She quickly arranged for the staff to look for it in the room. After confirming that the ID was found, she took the initiative to arrange express delivery for me. She was patient and meticulous throughout the process. Not only did she check my delivery address and contact information in detail, but she also asked kindly if there were any other important items missing. After the mailing was completed, she took a photo and sent a message to inform me of the express number, so that I could track the progress at any time. This timely and thoughtful service saved me from the tediousness and anxiety of reissuing the documents. Miss Jiujiu's efficiency and warmth perfectly interpret what it means to be "at home". This experience also made me deeply feel the professionalism and sense of responsibility of the staff of this hotel. Next time I stay, I will choose here again!

This stay was very satisfying! The hotel has complete facilities, the guest rooms are well maintained and clean, and the details are well cleaned. The room is spacious and bright, the bedding is comfortable, and the hygiene is impeccable. The response during the stay was also very fast. I booked the room mainly because I couldn't find a suitable place for a meeting. During the period, I called the waiter to clean several times, and the response was very fast. It is particularly worth mentioning that the hotel has free printing services. The documents for the meeting and office are all printed by the front desk staff. The operation is efficient and solves my temporary office needs. In addition, the service attitude of the hotel staff is impressive. From check-in to check-out, they are always warm and thoughtful, and take the initiative to ask about needs, which makes people feel warm. Consistently welcome Xiaopeng

I came here on a business trip. The biggest advantage is the good location. It is convenient for business trips and the price is within the reimbursement range. The whole hotel environment and decoration are the same, and the chain hotels are not much different. The decoration of the lobby is basically the same style. Only the room is different, which is the characteristic of Xi'an. The room window is quite large. The TV can cast the screen, and the wifi is connected to the convenient network. There is a gym on the 2nd floor. There are treadmills, stair climbing machines, and a full set of barbells. The sanitation is quite serious. The front desk service is good and can arrange the room according to the requirements. It is quite enthusiastic and gave a small card holder of Huanpeng when I left the hotel. Thank you to the front desk lcy for reminding the car limit. After checking out, I asked the company to drive away at 8 pm. The parking fee was also waived. I will come again.

The front desk guy lcy provided good service. When checking in in the afternoon, the baby was hungry and crying, and there was no place to heat milk. The guy took me to the lobby restaurant to get a bowl of hot water and heated the milk. It solved the urgent problem. The room was good overall. The guy contacted and added a baby bed for free. The view of the high-floor room was good. The room was clean and hygienic, and the service of the housekeeping lady was also very good. I personally have a bit of a cleanliness obsession. When the lady delivered the baby bed, she saw me laying disposable sheets and quilt covers, and the lady took the initiative to help lay them. The hotel environment is OK and it is relatively quiet at night. I like the sleeping lamp of this hotel. The brightness is just right, and I can estimate my baby. Check-out is convenient, just return the card and record the license plate number. The check-in experience is particularly good. I will come again.