Hampton by Hilton Xi'an Hi-tech Zone Reviews
Hampton by Hilton Xi'an Hi-tech Zone
1st floor, Unit 1, Building 18, Guobin Central District, No. 15, Keji 7th Road, Xi'an, ChinaView Hotel Details
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Hampton by Hilton Xi'an Hi-tech Zone Guest Reviews
4.7/5
Outstanding
2445 review
Verified reviewsLocation4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All Reviews(2445)
Positive reviews(2375)
Reviews with photos/video(471)
Friendly front desk staff(501)
Classy environment(340)
Delicious breakfast(271)
Many amenities(201)
Convenient parking(162)
Large rooms(160)
Perfect for business trips(101)
Awesome gym(12)
Negative reviews(70)
Guest User
Deluxe Double Room
Stayed in 2024年2月
Couples
7 review
Amazing
Posted on 2024年2月15日
Excellent hotel from the breakfast to the friendliness of the staff. The toiletries provided was of very high quality and smelled amazing. The staff were always accommodating at breakfast and there a great spread of Western and Chinese food. The hotel offered a free laundry service which was so convenient for us. The hotel is close to bus stops for public transport. The only downside was the fact that the room floor was not cleaned daily, otherwise this we had a great stay and will book again if we come to Xi’an.
Response from Property: Dear friends,thank you for your choice and support,we are very happy to receive your praise and recognition.at the same time ,thank you for your questions ,we will improve in time ,and strive to improve ,to bring you a better stay experience.Welcome to visit us again~
Philippe G
Cozy Double Room
Stayed in 2023年7月
Business travellers
1 review
Posted on 2023年7月25日
The hotel location is convenient for business activities taking place within the Hi Tech area.
Public transports are not easy to reach (at least 15 minutes walk for the nearest subway station).
Rooms and facilities are well maintained and staff is very helpful. The free breakfast is really good but too popular and over crowded during peak hours! :)
The environment is peaceful and some surrounding shops provide basic facilities.
Good choice for a business trip and alternative solution for tourists who are will to visit Xian (but better with a car!!)
qderich
Deluxe Double Room
Stayed in 2023年9月
Business travellers
37 review
Outstanding
Posted on 2023年10月6日
Convenient location
Guest User
Cozy Room (2 beds)
Stayed in 2024年6月
Business travellers
40 review
Outstanding
Posted on 2024年6月26日
Shanshan at the front desk provided very good service, helping me to delay check-out. The front desk service was very good. There is also a gym on the second floor of the hotel. It is quite large and has a TV. You can watch football games while working out. The small robot can also deliver things, so you don’t have to go downstairs to get the takeaway. The room is also very clean, and it is very convenient to eat around. I will stay here again in the future.
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Guest User
Cozy Double Room
Stayed in 2024年6月
Business travellers
2 review
Outstanding
Posted on 2024年6月24日
The hotel staff is very professional, thoughtful and enthusiastic. They often follow up by phone to improve the service. It feels like home. The hotel is close to the business shuttle bus point, supermarkets and restaurants, and the transportation is convenient. It is worth recommending.
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Response from Property: After a farewell, two joys, three lives were fortunate to receive such good reviews! Thank you for the good review, Xiaopeng Huan is very touched! Huan Xiaopeng believes that every encounter in life is not easy. We are very happy to be able to bring you beautiful memories after separation; we can provide you with a comfortable experience during your stay. It shows that Huanxiaopeng is a warm hotel. I hope that every friend who comes to Hampton by Hilton can feel the warmth and comfort of a neighborhood!
Anonymous User
Cozy Double Room
Stayed in 2024年6月
Solo travellers
2 review
Great
Posted on 2024年6月16日
I encountered some minor problems when I first checked in. I communicated with the front desk. The engineer from the engineering department responded very quickly. Later, the front desk also quickly changed my room. The service attitude was also very good. Overall, the communication was very effective and the response was very quick. Thumbs up! The breakfast met the standards of Hampton Inn. It was a good stay experience!
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Response from Property: Dear guest: First of all, thank you for taking the time to leave your review here. We are very happy to see that you are satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with valuable comments and suggestions!
Guest User
Cozy Double Room
Stayed in 2024年6月
Business travellers
1 review
Outstanding
Posted on 2024年6月14日
I like this hotel very much. The facilities are complete, there is a gym, and it is very clean. If you come to Xi'an on a business trip, this hotel is definitely the first choice, and it is conveniently located in the High-tech Zone. The room is large, and the bed sheets are moderately soft and hard and very comfortable. The price-performance ratio is also very high. The front desk service is very good. The scenic spot route recommended by the front desk guy is very suitable for me. It is suitable for both business trips and tourism. I always welcome Xiaopeng.
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Response from Property: All joy comes from your satisfaction, your smile, and your joyful friends are enough. We just wait for the flowers to bloom and embrace you. I miss you across a city and look forward to your visit again! I wish you happiness every day~
marbler
Cozy Double Room
Stayed in 2024年6月
Business travellers
52 review
Great
Posted on 2024年6月11日
Facilities: Quite a new hotel with decent facilities
Hygiene: clean and tidy
Environment: Located in the suburbs of Xi'an
Service: Good attitude, average breakfast quality
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Response from Property: Wow, I’m very lucky to have been flipped by the host. Thank you for your love for Hampton by Hilton Xi’an High-tech Zone! No matter which city you are in at the moment, what you are doing, or what mood you are in, I hope you can always find the sea in your heart ~ We will listen to your suggestions and make adjustments for breakfast. We hope to stay next time It will bring you a different stay experience.
Guest User
Cozy Double Room
Stayed in 2024年6月
Business travellers
1 review
Outstanding
Posted on 2024年6月4日
I stayed at Hampton by Hilton in Xi'an High-tech Zone. The front desk service was very good. Lilih's service was warm and thoughtful. The check-in was professional. The room was large and spacious with complete facilities. The transportation was convenient and the location was excellent!
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Response from Property: Dear guest, thank you for your five-point review! Thank you for choosing Hampton by Hilton Xi'an High-tech Zone. With your praise and recognition, Huan Xiaopeng is in a great mood! Huan Xiaopeng has always strived to provide good service details to make your journey colorful. As long as you come here, Huan Xiaopeng will treat every family member who comes here like a family member. Looking forward to your stay again! I wish you a happy life - happy children like family!
Guest User
Cozy Double Room
Stayed in 2024年6月
Business travellers
11 review
Outstanding
Posted on 2024年6月4日
Checked in this hotel, the service attitude is very good, the front desk hanh checked out quickly, the invoice was professional, the room facilities are complete, clean and tidy, the bedding is very clean, and parking is also convenient
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Response from Property: Thank you for your picture review~ I also wish you a happy New Year in advance! Thank you for your patient evaluation and thank you for choosing to stay at Hampton by Hilton Jinan High-Tech Zone. Your praise is the greatest recognition of our hotel. We are committed to providing every guest with cordial, warm and high-quality services, so that you can feel the warmth of home. May our high-standard services create a warmer stay experience for you. Hampton by Hilton will always be your harbor for rest. As long as you come, no matter in the wind or rain, the friends of Hampton will always wait for you. We are always looking forward to your next visit.
Yanggejiadao
Cozy Double Room
Stayed in 2024年5月
Couples
11 review
Outstanding
Posted on 2024年5月18日
Facilities: complete and reasonably laid out
Hygiene: clean and tidy,,
Environment: The environment is very good, very good
Service: Very good service attitude
Original TextTranslated by Google
Response from Property: Dear friend, thank you for leaving a satisfactory review despite your busy schedule. Your satisfaction is the direction of our efforts! Life is beautiful because of love. Your sharing will encourage more friends to experience our hotel. Thank you sincerely! wish you a happy life!
Guest User
Cozy Double Room
Stayed in 2024年5月
Friends
1 review
Outstanding
Posted on 2024年5月17日
We booked this hotel for a temporary trip with my girlfriend. Considering the traffic problem, it was very good. Considering the three of us, they upgraded us to a room with a sofa and gave us free fruit when we checked in. It added a lot to our trip to Xi'an. I will choose this place next time. Waiting for you, Xiaopeng
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Response from Property: I am really excited to see the simple but profound praise from our guests, and they also recognize our services so much. We strive to provide the most considerate and meticulous services to each guest and bring them a value-for-money experience. We will serve every family member well and look forward to meeting you next time
Guest User
Cozy Double Room
Stayed in 2024年5月
Couples
2 review
Very Good
Posted on 2024年5月21日
The service attitude was very good. Maybe the small room originally booked was full, so we were given a large room😆The room was clean and tidy👌but the carpet was a bit old. After staying for two days, I felt that the room was okay, so I extended my stay in the original room. I found some system problems and was able to solve them in the end. It was just a waste of time☹️
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Response from Property: Dear guest, thank you for your stay and review. We are sorry that we did not give you a satisfactory stay experience. We at Hui continue to improve and look forward to bringing you a different stay experience next time!
Guest User
Deluxe Double Room
Stayed in 2024年5月
Business travellers
2 review
Outstanding
Posted on 2024年5月20日
The room is clean and tidy. You can overlook the Qinling Mountains. It is convenient to eat nearby. The service attitude is very good.
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Response from Property: Dear friend, I am very happy to meet you in the huge crowd~~Xiaopeng Huan is super happy to see your praise and thoughtful comments! Looking forward to your visit again, waiting for you~
Guest User
Cozy Room (2 beds)
Stayed in 2024年5月
Business travellers
1 review
Outstanding
Posted on 2024年5月10日
I have been to Xi'an many times and stayed in many hotels.
Until yesterday, I accidentally booked Hampton by Hilton and experienced the ceiling of Xi'an hotel service.
Especially the front desk classmate Yu Han, who was considerate enough to ask the lady to send a razor to me. Thumbs up.
I will stay at Hampton by Hilton next time😘
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for leaving such a good review for our hotel on the website. We promise to continue to work hard to improve the quality of service so that every guest can feel the enthusiasm and professionalism of Hampton by Hilton. We hope that you will continue to choose our hotel when you come to Xi'an next time and spend a pleasant time with us. Thank you again for your support and affirmation, and wish you a happy life and a safe journey!
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