Hampton by Hilton Xi'an Hi-tech Zone Reviews

Clean, comfortable and nice. Breakfast was okay and the shower leaked a lot of water, otherwise it was good.

Excellent hotel from the breakfast to the friendliness of the staff. The toiletries provided was of very high quality and smelled amazing. The staff were always accommodating at breakfast and there a great spread of Western and Chinese food. The hotel offered a free laundry service which was so convenient for us. The hotel is close to bus stops for public transport. The only downside was the fact that the room floor was not cleaned daily, otherwise this we had a great stay and will book again if we come to Xi’an.

The hotel location is convenient for business activities taking place within the Hi Tech area. Public transports are not easy to reach (at least 15 minutes walk for the nearest subway station). Rooms and facilities are well maintained and staff is very helpful. The free breakfast is really good but too popular and over crowded during peak hours! :) The environment is peaceful and some surrounding shops provide basic facilities. Good choice for a business trip and alternative solution for tourists who are will to visit Xian (but better with a car!!)

Convenient location

This time when I checked into the hotel, there was a moment that touched me very much, and I must praise the lady at the front desk. That day, I dragged my luggage to the hotel to check in. After a lot of trouble, my mobile phone had only 1% battery left and was about to shut down, but I still had important information to check, and I was anxious. The lady at the front desk was sharp-eyed and noticed that I was staring at my phone and worried. She smiled and asked me if my phone was out of power. Without waiting for my answer, she said, "Please wait a moment." Then she turned and went into the inner room. After a while, she came out with a charger and said that this was what she usually used, so I took it to charge first. I quickly took the charger, and my heart warmed up all of a sudden. After charging, the phone finally recovered its "vitality", and I checked in smoothly. The lady's move was so thoughtful. She reached out to me when I needed help the most, which made me feel full of kindness. Such warm and thoughtful service makes people feel very comfortable. I must give a big thumbs up to the lady at the front desk, and I am also happy that the hotel has such employees. I will definitely choose this hotel when I stay here in the future!

This time, I was really touched by Miss Jiujiu at the front desk of the hotel! I was so careless when I checked out that I left my ID in the room, and I didn't realize it until I left for a long time. I contacted the hotel anxiously, and Miss Jiujiu calmed my emotions at the first time and told me not to worry. She quickly arranged for the staff to look for it in the room. After confirming that the ID was found, she took the initiative to arrange express delivery for me. She was patient and meticulous throughout the process. Not only did she check my delivery address and contact information in detail, but she also asked kindly if there were any other important items missing. After the mailing was completed, she took a photo and sent a message to inform me of the express number, so that I could track the progress at any time. This timely and thoughtful service saved me from the tediousness and anxiety of reissuing the documents. Miss Jiujiu's efficiency and warmth perfectly interpret what it means to be "at home". This experience also made me deeply feel the professionalism and sense of responsibility of the staff of this hotel. Next time I stay, I will choose here again!

This stay was very satisfying! The hotel has complete facilities, the guest rooms are well maintained and clean, and the details are well cleaned. The room is spacious and bright, the bedding is comfortable, and the hygiene is impeccable. The response during the stay was also very fast. I booked the room mainly because I couldn't find a suitable place for a meeting. During the period, I called the waiter to clean several times, and the response was very fast. It is particularly worth mentioning that the hotel has free printing services. The documents for the meeting and office are all printed by the front desk staff. The operation is efficient and solves my temporary office needs. In addition, the service attitude of the hotel staff is impressive. From check-in to check-out, they are always warm and thoughtful, and take the initiative to ask about needs, which makes people feel warm. Consistently welcome Xiaopeng

I came here on a business trip. The biggest advantage is the good location. It is convenient for business trips and the price is within the reimbursement range. The whole hotel environment and decoration are the same, and the chain hotels are not much different. The decoration of the lobby is basically the same style. Only the room is different, which is the characteristic of Xi'an. The room window is quite large. The TV can cast the screen, and the wifi is connected to the convenient network. There is a gym on the 2nd floor. There are treadmills, stair climbing machines, and a full set of barbells. The sanitation is quite serious. The front desk service is good and can arrange the room according to the requirements. It is quite enthusiastic and gave a small card holder of Huanpeng when I left the hotel. Thank you to the front desk lcy for reminding the car limit. After checking out, I asked the company to drive away at 8 pm. The parking fee was also waived. I will come again.

The front desk guy lcy provided good service. When checking in in the afternoon, the baby was hungry and crying, and there was no place to heat milk. The guy took me to the lobby restaurant to get a bowl of hot water and heated the milk. It solved the urgent problem. The room was good overall. The guy contacted and added a baby bed for free. The view of the high-floor room was good. The room was clean and hygienic, and the service of the housekeeping lady was also very good. I personally have a bit of a cleanliness obsession. When the lady delivered the baby bed, she saw me laying disposable sheets and quilt covers, and the lady took the initiative to help lay them. The hotel environment is OK and it is relatively quiet at night. I like the sleeping lamp of this hotel. The brightness is just right, and I can estimate my baby. Check-out is convenient, just return the card and record the license plate number. The check-in experience is particularly good. I will come again.

Satisfied, comfortable stay. I stayed at this hotel last time. During the stay, lcy's service attitude was very good, basically responsive. The room was clean and sanitary, with complete facilities. Their bedding was very soft and comfortable. The chair was also comfortable to sit on. There was a refrigerator in the room. I took Chinese medicine to the front desk to ask for help in refrigerating it. It was quite convenient to have this in the room. It was quite quiet in the high-tech zone at night. I slept very well at night. There was also free coffee and tea in the room. After drinking, I asked the front desk to send some. The coffee in their hotel was okay. Their mineral water was replaced with a higher-end one.

The hotel is very good, especially the front desk QQ service is good, warm and generous, efficient and professional during check-in, full of smiles throughout the process, making people feel very friendly. The smart devices in the room are all available, the bedding is soft and skin-friendly, the sound insulation effect is excellent, the experience is very good, the laundry room, the gym have everything, very convenient, free parking, and it is also very convenient to go out. There are many delicious foods around. Next time I have the opportunity, I will choose their hotel again! ! !

The hotel environment is perfect👍. As soon as you enter the lobby, you will be healed by the fresh green plants and warm light design. The corridor is covered with soft carpets. The room is spacious and bright. The floor-to-ceiling windows offer a panoramic view of the city night view. The bedding is soft and feels like lying on the clouds~ The front desk MM service is particularly considerate. When checking in, she took the initiative to hand over warm lemon water. When she learned that I was catching an early flight, she not only helped to pack breakfast, but also kindly reminded me of the weather changes. When I left the hotel, I was given a handwritten thank-you card. I love this place! Next time I come to this city, I will definitely choose this place. The cost-effectiveness and comfort are impeccable. I recommend it to all friends who pursue quality~

The environment is really good👍Who knows about family members! The experience of this stay is directly full! From the moment I stepped into the hotel, the warm and thoughtful service warmed my heart. MM is very good👍The room is warm and clean, and the bedding is as comfortable as sleeping on clouds, and I have a good night's sleep. The bathroom is separated into dry and wet areas, and the quality of the supplies is also very high. The hotel's breakfast is rich and varied, with both Chinese and Western styles to meet different tastes. The surrounding transportation is convenient, and the attractions and food streets are very close. The price-performance ratio is amazing, and I will choose here next time I travel!

The environment is really great, the price/performance ratio is very high, the extra is not expensive, and the service is super good. I did a guide online and booked this restaurant in advance when I came to Xi'an for a trip. The location is very good, and it is very convenient to take a taxi or bus. Especially after a day of traveling, the bed in the hotel room is very comfortable, and it is the softness and hardness I like. There is a commercial street next to the hotel, and you can find all the milk tea, barbecue, and skewers you want. The front desk MM staff is very serious in service and introduced many fun attractions in Xi'an. The recommended Xi'an restaurant is also delicious. 👍