1st floor, Unit 1, Building 18, Guobin Central District, No. 15, Keji 7th Road, Yanta District, Xi'an, Shaanxi, ChinaView Hotel Details
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Hampton by Hilton Xi'an Hi-tech Zone Guest Reviews
4.7/5
Outstanding
3624 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(3624)
Positive reviews(3538)
Reviews with photos/video(593)
Friendly front desk staff(741)
Delicious breakfast(364)
Many amenities(353)
Large rooms(285)
Convenient parking(285)
Easy to get around(283)
Perfect for business trips(143)
Awesome gym(17)
Negative reviews(86)
JoshuaRSA
Cozy Double Room
Stayed in Aug 2024
Other
19 review
5.0/5
Outstanding
Posted on Aug 17, 2024
Clean, comfortable and nice. Breakfast was okay and the shower leaked a lot of water, otherwise it was good.
Response from Property: Dear friends, thank you for your comments, I am very happy that you have praised the breakfast, and the hotel is very sorry for the shower leakage problem you raised, and the hotel will repair the shower in the room, looking forward to bringing you a satisfactory stay experience next time.
Guest User
Deluxe Family Room
Stayed in Feb 2024
Couples
11 review
4.7/5
Amazing
Posted on Feb 15, 2024
Excellent hotel from the breakfast to the friendliness of the staff. The toiletries provided was of very high quality and smelled amazing. The staff were always accommodating at breakfast and there a great spread of Western and Chinese food. The hotel offered a free laundry service which was so convenient for us. The hotel is close to bus stops for public transport. The only downside was the fact that the room floor was not cleaned daily, otherwise this we had a great stay and will book again if we come to Xi’an.
Response from Property: Dear friends,thank you for your choice and support,we are very happy to receive your praise and recognition.at the same time ,thank you for your questions ,we will improve in time ,and strive to improve ,to bring you a better stay experience.Welcome to visit us again~
Philippe G
Cozy Double Room
Stayed in Jul 2023
Business travellers
2 review
3.7/5
Posted on Jul 25, 2023
The hotel location is convenient for business activities taking place within the Hi Tech area.
Public transports are not easy to reach (at least 15 minutes walk for the nearest subway station).
Rooms and facilities are well maintained and staff is very helpful. The free breakfast is really good but too popular and over crowded during peak hours! :)
The environment is peaceful and some surrounding shops provide basic facilities.
Good choice for a business trip and alternative solution for tourists who are will to visit Xian (but better with a car!!)
Response from Property: 尊敬的賓客:您好!非常榮幸能為您服務。同時感謝您對我們提出的寶貴建議,我們深知這是對我們最大的愛護和幫助,近期團隊入住較多,導致早餐用餐人數較多,我們會認真研究和解決,為您帶來更加滿意的入住體驗。祝您生活愉快!
qderich
Deluxe Family Room
Stayed in Sep 2023
Business travellers
42 review
5.0/5
Outstanding
Posted on Oct 6, 2023
Convenient location
Response from Property: 城市很大,世界很小,有時候覺得世界就是一條街景,一目瞭然,所以這裏相遇,我們很珍惜,能讓您滿意,這就是對我們最大的鼓勵,期待與您再次相遇!
Longyuanren
Cozy Room (2 beds)
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 20, 2024
Hampton by Hilton Xi'an High-Tech Zone is a truly unforgettable accommodation experience! Special praise should be given to Liu Shanshan at the front desk, whose service attitude makes people feel cordial and warm. Throughout the entire stay, she always patiently and meticulously helped me solve the problem. Whether it was dealing with guests' problems or work requirements, she could respond with professional knowledge and efficient actions. The hotel's facilities are also very complete and advanced. The comfortable environment and meticulous service made me feel extremely comfortable throughout my stay. I strongly recommend everyone to come here to experience it! 🌟🌟🌟🌟🌟👍👍👍
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Response from Property: A thousand miles to Chang'an, to make friends feel at home. Good reviews convey kindness, and dedicated service conveys. "With the wind sneaking into the night, moistening things silently", care comes quietly, and warmth is in the world. Looking forward to serving you again!
Guest User
Cozy Room (2 beds)
Stayed in Dec 2024
Family
21 review
5.0/5
Outstanding
Posted on Dec 19, 2024
When I checked into the Hampton by Hilton, the front desk service made me feel very warm. The staff was friendly and not only quickly checked me in, but also took the initiative to introduce me to the facilities and transportation around the hotel. This thoughtful service made me feel the warmth of home. In addition, the facilities at the front desk were also very modern, and the check-in process was very convenient.
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Response from Property: Dear friend, thank you for staying with us and giving us a five-star rating! With your praise, our hotel is so proud of itself. We feel like we can be promoted to the most luxurious resort in the universe. Next time you come, we will prepare a dream experience of "sleeping with the stars". We are waiting for your presence!
Taozi
Cozy Double Room
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 19, 2024
During my stay at Hampton by Hilton Xi'an High-Tech Zone, I deeply felt the professional and considerate service. I would especially like to praise Liu Shanshan from the front desk, whose warm and thoughtful service impressed me. Whether it was checking in or answering questions, she always faced with a smile, professional and patient. Her service attitude made me feel at home and added warmth to our journey. Hilton Flower Shed Xi'an High-Tech Zone not only has first-class facilities, but also excellent service, which doubled my favorability towards this hotel. Highly recommended!
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Response from Property: Dear friends, thank you for your positive comments and encouragement, which is like adding full power to the "Hampton Engine" of our hotel. We will improve our services at lightning speed and look forward to meeting you again in a more perfect journey.
Anonymous User
Cozy Double Room
Stayed in Dec 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 14, 2024
The hotel's service is first-class [强][强][强]From the moment I checked in, the staff WYM and YiYi were warm and thoughtful. Their smiling service made me feel like I was in the spring breeze. [Celebrate][Celebrate] They answered all kinds of questions quickly and accurately, and actively provided me with help. [抱拳] The room service was also very timely and responded quickly, which made me feel the meticulous care. [OK][OK] The hotel also provides a rich breakfast selection with a variety of varieties and delicious taste, which injected full vitality into the new day. Next time I stay, I will choose the Hilton Garden Inn Gaoxin [社会社会][社会社会][社会社会]
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Response from Property: 哇 讚美的話語就像春日裏的一縷暖陽,不僅照亮了我們的心房,還讓我們的笑容比花兒還燦爛!咱們下次見面時,保證讓您覺得像是老朋友重逢,服務升級,歡樂加倍!
Guest User
Cozy Double Room
Stayed in Dec 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on Dec 13, 2024
Thank you very much to the front desk staff, Liu Shanshan, for her considerate service. The wisest choice for this trip to Xi'an was to stay at the Hilton Garden Inn Xi'an High-tech Zone. As soon as I entered the hotel, the front desk staff greeted me warmly, and the friendly smile instantly dispelled the fatigue of the journey. When checking in, they patiently answered every question I had and recommended nearby food and attractions to me. The room was very warm and the bedding was soft and comfortable, which made me sleep well all night. But what really impressed me was that the hotel staff helped me solve the urgent matter. That day I was in a hurry to attend an important meeting, but I found that I forgot to bring my computer charger. When I was anxious, I asked the front desk for help. The staff immediately helped me look around, and in just over ten minutes, they found a suitable charger for me to ensure that I could attend the meeting smoothly. The hotel's breakfast is also rich and varied, with fresh fruits, steaming porridge and various kinds of snacks, and exquisite bread and pastries to meet different tastes. Here, every staff member used their enthusiasm and professionalism to make me feel the warmth and comfort of home. I sincerely thank the Hilton Garden Inn Xi'an High-tech Zone, and look forward to staying there next time!
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Response from Property: Dear guest, thank you for your five-point praise. With its professional hotel management and service system, Hampton by Hilton Xi'an High-Tech Zone strives to create an excellent experience for every guest. Your praise motivates us to strive for excellence on the professional road. We look forward to meeting you again and presenting you with more perfect service. Hampton by Hilton Xi'an High-Tech Zone is waiting for you here.
Guest User
Cozy Double Room
Stayed in Dec 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Dec 16, 2024
Facilities: The hotel has complete facilities. The laundry room is very useful. The main service is good. It is a self-service laundry. But because I had something to do, I asked the housekeeper to help me wash it. The housekeeper also washed it. He also helped me iron it. The gym on the 2nd floor is also great. Clean and hygienic. The equipment is OK. It is enough for ironing parties to use temporarily. I like the ergonomic chair in the room. It is comfortable to sit in the office. Environment: The hotel is in the high-tech zone. The overall environment is very good and relatively quiet. The surrounding supporting facilities are complete. The Tianjie next to it is very good and basically has everything. Hygiene: The hygiene is nothing to say. Very good. Clean. Whether it is the gym, the lobby lounge area, or the guest room. It is done very well. It makes people feel at ease. Service: The hotel staff are very enthusiastic. In addition to the room attendant mentioned above. The front desk service is also very good. I left the invoice information when I checked in. It was opened in advance and I took it away directly when I checked out. I didn't have to wait. The room arrangement is also very good. The food delivery robot is very useful. You don't have to go downstairs for takeout. It is delivered very promptly. I always welcome Xiaopeng
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Response from Property: 看到您的好評,酒店全體員工都樂開了花,彷彿中了“歡樂彩票”!您的認可就是我們前進的動力,我們會像超級英雄守護城市一樣,守護好每一位客人的入住體驗,西安高新歡朋隨時歡迎您歸來!快樂的歡小朋
Guest User
Cozy Room (2 beds)
Stayed in Dec 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Dec 9, 2024
A very good hotel. This is my second stay. Although I haven't been here for a long time, the facilities and equipment are still quite new and well maintained. The ground parking spaces have also been expanded a lot. Parking is convenient. The environment is as good as ever. The front desk service is very enthusiastic. Seeing that I am a repeat customer, they sent me fruits. The room arrangement is also very good. The air conditioner was turned on in advance. The temperature was just right when I entered the room. The room was cleaned very thoroughly. It was spotless. The commercial street downstairs is also open. It is very convenient to eat, drink and have fun. The supporting facilities have been set up all of a sudden. A great hotel. I will come here often in the future~ I always welcome you.
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Response from Property: Dear guests, thank you for your high recognition of our service team. From the moment you step into the hotel, we will serve you wholeheartedly. It is our great honor to receive your satisfactory evaluation. In the future, we will welcome you every time with a more professional and enthusiastic attitude!
Wenzhouheiren
Cozy Double Room
Stayed in Dec 2024
Other
15 review
5.0/5
Outstanding
Posted on Dec 6, 2024
The front desk service is warm and considerate. Check-in is fast and professional. The room facilities and equipment are actually clean and tidy. The breakfast is rich. It is a very satisfactory stay experience. Five-star praise recommends that you are very satisfied with your stay.
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Response from Property: Thank you for your praise, we will take your praise as motivation for progress. For every aspect of the hotel, whether it is the comfort of bedding or the efficiency of front desk reception, we will continue to work hard and look forward to your patronage again.
Guest User
Cozy Double Room
Stayed in Dec 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Dec 4, 2024
The hotel is very satisfactory overall. The transportation is convenient. There are many restaurants nearby. Parking is convenient. The front desk service is enthusiastic and skilled. The room is spacious and bright. Overall, the stay experience is great and very satisfactory
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Response from Property: Huan Xiaopeng is really excited to see your full praise. Thank you very much for your recognition of Huan Xiaopeng. It is our duty to provide you with high-quality services and a comfortable environment. Your likes are the greatest encouragement to Huan Xiaopeng. We will definitely make persistent efforts and look forward to meeting you again. I wish you always smile! Huan Xiaopeng is waiting for you
Guest User
Cozy Double Room
Stayed in Nov 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Nov 23, 2024
I am very satisfied with the hotel I stayed in this time. The front desk staff of the hotel is warm and thoughtful, and the check-in is professional and efficient. The room is very clean, the facilities are complete, and the comfort is extremely high. The whole stay experience is very good, whether in terms of service or hardware facilities, I am very satisfied.
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Response from Property: Hey, this is a very discerning guest! Seeing your good comments, our entire hotel is very happy, it feels like winning the lottery! Huan Xiaopeng is waiting for you to come again --- waiting for your Huan Xiaopeng
Tanglaohu
Cozy Double Room
Stayed in Nov 2024
Business travellers
9 review
5.0/5
Outstanding
Posted on Nov 22, 2024
I booked Hampton by Hilton Xi'an High-Tech Zone with my colleagues on a business trip. The room was large and clean, the front desk service was very good, there were many parking spaces in the parking lot, and the parking lot was free. I was very satisfied with the stay!
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Response from Property: Wow! Thank you very much for your high praise for Hampton by Hilton. Your satisfaction is the greatest motivation for us to move forward. I am glad to know that you had a great time here and look forward to your next stay!