Hotel New Grand

Hotel New Grand Reviews

Hotel New Grand

10 Yamashitacho, Naka Ward, Yokohama City, Kanagawa Prefecture, 231-8520, JapanView Hotel Details
Hotel New Grand
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Guest Reviews of Hotel New Grand

9.3/10
Great
83 review
Verified reviews
Location9.4
Amenities9.1
Service9.4
Cleanliness9.3
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All reviews(83)
Positive reviews(82)
Reviews with photos/video(31)
Great location(22)
Awesome rooms(20)
Great service(20)
Loved the view(15)
Convenient location(11)
Awesome stay(9)
Delicious breakfast(7)
Easy to get around(7)
Negative reviews(1)
Guest User
Grand Twin Room Main Building
Stayed in Sep 2025
Couple
3 review
9.0/10
Great
Posted on Oct 9, 2025
The room is spacious and nice. Wanted to extend two more nights but the cost has increased and need to change rooms.
Anonymous User
[Late Check-in at 5 Pm]Tower Bay View Double, Non Smoking
Stayed in Sep 2025
Couple
32 review
8.0/10
Very Good
Posted on Oct 15, 2025
Nice view from room. Easy to go around. Nice and helpful front desk.
Guest User
Standard Floor Bay View Corner Double Room Tower Non smoking
Stayed in Jul 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Aug 30, 2024
The location is the best exploring Yamashita park and China Town. Also just few minutes walk from the Motomachi/China town station and opposite bus stop to the Haneda airport. It’s a spectacular view from the corner room and all staff service were amazing!
6/10
Yousef alsaeed
[Late Check-in at 5 Pm]Tower Bay View Double, Non Smoking
Stayed in Apr 2024
Couple
7 review
10/10
Outstanding
Posted on May 9, 2024
Amazing view with a very friendly staff
Guest User
Superior Floor Bay Side Room
Stayed in Sep 2024
Family
1 review
9.5/10
Amazing
Posted on Oct 28, 2024
Good hotel, with great location. Breakfast is not bugfrt
rouninAji
Standard Floor Bay View Corner Double Room Tower Smoking
Stayed in Dec 2023
Couple
6 review
8.0/10
Very Good
Posted on Jan 30, 2024
The corner room view is amazing
Nuonuokafei
Standard Floor Bay View Corner Double Room Tower Smoking
Stayed in Aug 2025
Solo traveler
202 review
6.0/10
Posted on Sep 30, 2025
原文: I learned about the Yokohama New Grand Hotel from the show "Lunch in a Famous Building". This time I gave up Tokyo and stayed in Yokohama for a trip to Japan. The hotel is cost-effective. It is worth noting that hotels in Yokohama are much more expensive on Saturdays. The hotel is in a very advantageous location. There is a bus stop at the door that goes to Haneda Airport, and from Haneda you can take a bus to Narita Airport. The bus stop diagonally opposite this bus stop goes to Yokohama Station, where shopping is all there. It is within walking distance of Chinatown and the Red Brick Warehouse. It is opposite Yamashita Park, where roses bloom in early summer. However, the hotel is completely outdated. I came to Japan to travel largely to avoid secondhand smoke. When I went to a hot spring hotel in the countryside, all the buildings were non-smoking. There are smoking rooms here. The main building of the hotel is on the 5th floor, which is a high-rise building. My room is in the tower. I booked a corner smoking room and changed it to a front-facing room for an additional 3,000 yen. This is completely acceptable. The problem is that the whole tower has a bad smell, and the non-smoking room also has a smoke smell. I found that it was the air conditioner that came in. I turned off the air conditioner and turned on the air purifier, which made it much better. The windows are completely sealed. Compared with the Tokyo Empire, the maintenance is really great, and the room has no odor. The quilt was covered with a sheet, not a duvet cover. I don't know if the quilt was changed after each guest, but fortunately, there was no odor. However, the sheet was very wrinkled, which was unpleasant. The clock wasn't silent and was quite loud late at night. The windows were poorly insulated, and the sound of cars at night disturbed my sleep. Breakfast was a Japanese and Western set menu. Fake flowers were placed on the table; even a single real one would have been nice. The quality and taste were acceptable for the price. Overall, the hotel doesn't require overnight stays. You can visit the main building before 10 AM. The staircase isn't particularly grand, but in the afternoon, it was crowded with tourists and occupied by weddings, which made the experience less enjoyable. There are two cafes in the restaurant, one of which serves simple pasta dishes at reasonable prices. Locals also come, and there are queues during peak hours.
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6/14
M61696****
Standard Floor Standard Twin Room Non smoking
Stayed in Jul 2025
Family
6 review
10/10
Outstanding
Posted on Aug 22, 2025
This hotel is so beautiful, a combination of modern and modern. The breakfast view is as beautiful as a painting. Entering from another door is a historical site. It is a hotel where MacArthur and Chaplin once stayed. It is full of historical sense and very photogenic. I hope to stay a few more days next time.
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6/11
1590071****
Superior Floor Bay Side Twin Room
Stayed in Sep 2025
Family
2 review
9.2/10
Great
Posted on Oct 27, 2025
A hotel with a very old-money feel, a historical and cultural heritage site, with a development history similar to the Peace Hotel in Shanghai.
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TigerLoriMomo Ling
Tower Building Standard Floor Standard Twin Room
Stayed in Mar 2025
Family
33 review
10/10
Outstanding
Posted on Apr 14, 2025
The location is excellent, the view is first-class, there are waiters to help carry luggage into the room and explain the facilities in the room. There is a parking lot opposite the hotel, which is convenient for self-driving tourists, but there is an additional charge.
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Chuankoushichahantiemuer
Standard Floor Bay View Corner Double Room Tower
Stayed in Feb 2025
Solo traveler
9 review
9.5/10
Amazing
Posted on Mar 19, 2025
Very old hotel, you can take a luxury bus from Haneda Airport directly, the earliest shuttle is 8:40. Disadvantages: old facilities (cleaned); cannot use Alipay/Xin; food is Western, tastes average. Advantages: large room area, sea view room has super beautiful scenery! ! ! There are several different restaurants, afternoon tea needs to be booked, and the overall place is very photogenic! The cocktail "Yokohama" in the bar is delicious. Facing Yamashita Park and close to Chinatown in the north, you can eat delicious food at any time, close to many Japanese favorite attractions, full of holiday feeling. It is 200 meters away from Motomachi subway station, and it takes about 2k yen to take a taxi to Yokohama Station. There are many Japanese old money staying in the hotel, and many decent middle-aged and elderly people come to check in, eat and take pictures. It seems to be a famous local attraction hotel. I like it very much, and I will bring my family to stay next time
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6/11
_WeChat61839****
Standard Floor Bay View Corner Double Room Tower Non smoking
Stayed in Aug 2025
Couple
5 review
10/10
Outstanding
Posted on Sep 15, 2025
I like it very much. It is very close to the subway entrance. The room is very large and you can see the whole harbor.
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yupeng8182
Standard Floor Standard Twin Room Non smoking
Stayed in Jan 2025
Couple
12 review
10/10
Outstanding
Posted on Feb 21, 2025
During this trip to Japan, we stayed at the New Grand Hotel with a deep sense of history for three nights. The hotel was simple, solemn, elegant and warm. Opposite the hotel is Yamashita Park, which has pleasant scenery, and behind it is Chinatown, which is very lively. The room was clean and tidy, the room key was unique, the staff was gentle, and some of them could speak Chinese, and they spoke it very standardly. The hotel has high-end dining and convenient shopping. During my stay, I saw someone holding a wedding in the hotel.
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俊介平野
Grand Double Room Main Building
Stayed in Mar 2025
Couple
1 review
8.5/10
Very Good
Posted on Apr 21, 2025
They suggested a room upgrade and I was able to stay in a very satisfying room. I had a great time staying in the main building. Thank you very much.
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Anonymous User
Tower Building Standard Floor Standard Twin Room
Stayed in Mar 2025
Family
1 review
10/10
Outstanding
Posted on Apr 5, 2025
The facilities are old but well maintained. The building has a sense of history, from the rooms to the common areas. The amenities are extensive, and the service from the staff is pleasant, making this a wonderful hotel.
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