Guest Reviews of Zhiting Hotel (Zhengzhou Railway Station Erqi Square)
9.2/10
Very Good
2508 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities9.1
Service9.3
Cleanliness9.2
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All reviews(2508)
Positive reviews(2469)
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Convenient location(505)
Easy to get around(488)
Classy environment(379)
Close to train station(362)
Friendly front desk staff(168)
Delicious breakfast(112)
Perfect for business trips(96)
Negative reviews(39)
Parich
Family Room With Two Bedrooms And One Living Room (Smart + Electric Piano + Children's Blocks)
Stayed in Jul 2025
Traveling with friends
10 review
9.0/10
Great
Posted on Sep 8, 2025
Good. Just right next to the train station.
Response from Property: Dear Guest,Thank you for your recognition! Our hotel is conveniently located right next to the railway station, designed to make your travel more convenient and hassle-free. We look forward to providing you with another comfortable stay experience next time. Wish you a pleasant journey!
Weng Kit
Japanese-Style Room
Stayed in Dec 2024
Family
54 review
10/10
Outstanding
Posted on Jan 16, 2025
It is nearby to East side of train station. Nearby is the famous shopping district Erqi Square. Room is clean and comfy and there is a lot of foods nearby. Good choice if u are taking train as just walking distance to train station.
Response from Property: 【機器人送餐】【緊鄰火車站東廣場】尊敬的賓客您好:感謝您下榻智廷酒店火車站店,很高興看到您對酒店的好評!酒店毗鄰二七廣場、萬象城、大上海城等購物中心,吃喝玩樂影院,一應俱全。我們會為來自大家每一次的認可而歡呼雀躍,比接到訂單更開心。酒店大廳設有“九號機器人”為您更及時、安全的為您送物/外賣。感謝您的信任,我們會更加努力,期待能帶給您更好的住宿體驗!希望您見證我們的成長,我們陪伴您的旅途~等候再相見~祝您的家人健康快樂!
Dharma
Family Friendly Room - with View
Stayed in May 2025
Family
6 review
8.0/10
Very Good
Posted on Jun 7, 2025
Found good....Space of room was little smaller, Wasing area ,gym and all good, it was very useful to us...spray press was good.
Response from Property: 【全屋智能】【書吧】尊敬的客人,感謝您的細緻反饋!很開心盥洗區、健身房和噴霧器成為您的 “旅途實用擔當”~關於房間空間,我們完全理解您對開闊感的期待,目前部分房型確實更側重性價比與功能性,但已為您標記了 “大空間偏好”,下次預訂時可優先選擇「行政套房」,不僅面積提升 ,還配備獨立客廳哦!您的 “不錯” 評價裏藏着我們繼續打磨的方向~歡迎您的再次光臨!
Ping
Guestroom - With View (Double Bed)
Stayed in Mar 2025
Family
10 review
6.5/10
Posted on Apr 22, 2025
This hotel is within an area of big construction, which blocks all the hotel views. The hotel entrance is very small, and there is filthy smell around the area. The room is small, hard to place two luggage open wide.
Response from Property: 非常抱歉給您帶來如此不佳的入住體驗!關於周邊施工、入口小及異味問題,我們已與相關部門積極溝通協調,加強酒店門口和周邊環境清潔工作,努力降低影響。您定的房型是乾濕分離、落地窗、智能馬桶房間,房間空間有限未能滿足您的需求,也是我們的不足,後續會根據實際情況優化房型佈局。您的反饋是我們改進的方向,希望能有機會重新為您提供優質服務,彌補此次遺憾,期待您的再次光臨!
Good location but make syre take right exit and right metro station. No english but they try to help
Response from Property: Dear guests, thank you very much for choosing our hotel and sharing your check-in experience. I'm glad that you are satisfied with the location of the hotel. We have fully considered the convenience of the hotel when choosing the site, and hope to bring convenience to your trip. Regarding language communication, we are sorry to cause you some minor troubles, but the attitude of the staff actively trying their best to help is also the spirit of service we have always advocated. We look forward to having a more pleasant and smoother experience when you check in again!
Guest User
Elegant Room (2 Beds)
Stayed in Jun 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on Aug 6, 2025
Great hotel and near all the public transport!
Response from Property: Thank you so much for your kind words! We're thrilled to hear you enjoyed your stay and found our location convenient for public transport. We hope to welcome you back again soon!
Guest User
Elegant Room (Double Bed)
Stayed in Apr 2025
Couple
11 review
8.0/10
Very Good
Posted on May 28, 2025
Good value for money and plenty of restaurants nearby.
Response from Property: Thank you for your feedback! We're glad to hear that you found our hotel offers great value for money and enjoyed the convenient location with plenty of nearby restaurants. It's our pleasure to provide a comfortable stay combined with easy access to local dining options. We hope to welcome you back again soon for another wonderful experience!
Malaysian Friend
Special Offer Room (Smart Guest Control + Latex Mattress)
Stayed in Apr 2024
Solo traveler
8 review
10/10
Outstanding
Posted on May 27, 2024
Just 100 meters away from the train station and 200 meters from the bus station. Very easy to move around. The hotel is clean and the room is comfortable. With AI toilet bowl and minor AI control from xiao du xiao du. I stayed there for 2 nights. Value for money
Response from Property: [Whole house smart guest control] [Xiaodu calls the front desk] Dear guests, thank you for your review! The hotel is only 100 meters away from the railway station and 200 meters away from the bus station. The hotel is adjacent to shopping malls such as Erqi Square, MixC, and Shanghai City, with everything from food, drink, entertainment, and cinemas. We will cheer for every recognition from everyone, which is happier than receiving an order.
Xiana
Guestroom - With View (Double Bed)
Stayed in Oct 2024
Couple
6 review
9.5/10
Amazing
Posted on Nov 19, 2024
Right next to the train station, very convenient. A bit further from the metro station. Spacious room, soft bed, clean. The staff let us store our luggage in the hotel after check-out. Free use of washing machine, dryer and detergent. Nice breakfast, vegetarian options available.
Response from Property: Dear guests,Hello!Thank you very much for choosing our hotel and giving such a detailed review, your recognition means a lot to us.The hotel is close to the train station, which is indeed a great convenience for guests, and I am glad that this can make you satisfied. Although it is a little far from the subway station, we will continue to pay attention to the construction of surrounding transportation facilities and try our best to provide guests with more comprehensive travel guidance.Spacious rooms and soft and clean beds are the basis for a comfortable resting environment for you, and we are very happy to see that you are comfortable here. After checking out, we will provide you with luggage storage service, which is also hoping to make your journey more convenient. Complimentary washing machines, dryers and detergents are all part of our intimate service set up from the actual needs of our guests, aiming to make your travel life easier.The rich and vegetarian breakfast is also a reflection of our careful preparation to meet the needs of different tastes.We will continue to work hard to improve the service, and constantly improve the quality, looking forward to your visit again to bring you more beautiful experience. Thank you again!
tehjulie
Elegant Room (2 Beds)
Stayed in Mar 2024
Traveling with friends
28 review
9.5/10
Amazing
Posted on Apr 19, 2024
Very pleasant stay. Place is clean, modern, sleek, good feel daily . Bed is very comfy, bedsheets wonderful 👍. Hotel is on left hand side of ZC railway station. To high speed station is about 300meters away.highly recommended 🌺 wish hotel provided daily excursions to Guoliang Village or YunTai Shan , 2 excellent scenic spots..
Response from Property: 【 Robot Meal Delivery 】 【 Adjacent to the East Square of the Railway Station 】 Dear guest, thank you for staying at the Zhiting Hotel Railway Station. It's nice to see your positive feedback on the hotel! The hotel is adjacent to shopping centers such as Erqi Square, Wanxiang City, and Greater Shanghai City, with a complete range of dining, entertainment, and cinemas. We will cheer for every recognition from everyone, and be happier than receiving orders. The hotel lobby is equipped with "Robot No. 9" to provide you with timely and safe delivery/takeout. Thank you for your trust. We will work even harder and look forward to providing you with a better accommodation experience! Hope you witness our growth, we accompany you on your journey~Waiting to see you again~Wishing your family health and happiness!
SHANMUKHADAS
Family Friendly Room - with View
Stayed in Apr 2024
Business traveler
14 review
8.0/10
Very Good
Posted on May 18, 2024
very good location,very good hotel staffs
6/8
Response from Property: [Whole-house smart guest control] [Xiaodu calls the front desk] Thank you very much for your appreciation of our hotel location and staff! We will continue to work hard to maintain and improve our service quality so that every guest can have a comfortable and pleasant experience here. We look forward to your visit again and we will serve you wholeheartedly!
Tze Ping Lim
Japanese-Style Room
Stayed in May 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Jun 23, 2024
Superb value for money and located right next to the train station. Decent Chinese style spread for breakfast and complimentary snacks in room. Room is compact but modern and tidy. Service was alsp superb, they rang me to let me know I left some earphones behind and helped to post them to my next hotel.
Response from Property: 【 Whole house intelligent customer control 】 【 Xiaodu call front desk 】 Dear customer, hello! Your positive feedback is like a spring that nourishes our hearts. Sincerely thank you for your love of the hotel! The hotel is located on the east square of the train station, with complete commercial and transportation facilities in the surrounding area. The rooms are equipped with latex mattresses, electric curtains, and smart windows, which can bring you a unique experience. We will also constantly improve ourselves, perfect ourselves, carefully control quality and details, and provide attentive service. Looking forward to your visit again, hoping to bring you a new experience. Wishing you a happy life and a happy day!
Anonymous User
Japanese-Style Room
Stayed in Mar 2025
Solo traveler
5 review
9.0/10
Great
Posted on Apr 24, 2025
Hotel is near to train station.
Response from Property: Thank you so much for taking the time to share your feedback! We're delighted to hear that you appreciated our hotel's convenient location close to the train station. Whether you're traveling for business or pleasure, we aim to make your stay as hassle - free as possible, and a prime location is a big part of that. We hope to welcome you back soon for another comfortable and convenient stay!
Gavin Travis
Japanese-Style Room
Stayed in Mar 2024
Solo traveler
113 review
10/10
Outstanding
Posted on Apr 20, 2024
The room is excellent, the interior is sophisticated and very clean. There is a construction in front of the building but it's not noisy and it's still easy to find. Overall, it was a great stay
Response from Property: 【 Whole house intelligent customer control 】 【 Xiaodu call front desk 】 Dear customer, hello! Your positive feedback is like a spring that nourishes our hearts. Sincerely thank you for your love of the hotel! The hotel is located on the east square of the train station, with complete commercial and transportation facilities in the surrounding area. The rooms are equipped with latex mattresses, electric curtains, and smart windows, which can bring you a unique experience. We will also constantly improve ourselves, perfect ourselves, carefully control quality and details, and provide attentive service. Looking forward to your visit again, hoping to bring you a new experience. Wishing you a happy life and a happy day!
Vikas Kumar
Japanese-Style Room
Stayed in Feb 2024
Business traveler
468 review
10/10
Outstanding
Posted on Mar 27, 2024
Very Nice Hotel, budget hotel with 24 hours Front desk Service, Most recommend
All meat and Clean and Breakfast delicious
Foreigners are allowed in this Hotel.
All Satisfactory
Response from Property: Dear guest, thank you for staying at the Zhiting Hotel Railway Station. It's great to see your positive feedback on the hotel! The hotel is adjacent to shopping centers such as Erqi Square, Wanxiang City, and Greater Shanghai City, with a complete range of dining, entertainment, and cinemas. We will cheer for every recognition from everyone, and be happier than receiving orders. The hotel lobby is equipped with "Robot No. 9" to provide you with timely and safe delivery/takeout. Thank you for your trust. We will work even harder and look forward to providing you with a better accommodation experience! Hope you witness our growth, we accompany you on your journey~Waiting to see you again~Wishing your family health and happiness!