To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.7
Amenities8.0
Service8.3
Cleanliness8.4
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All reviews(1385)
Positive reviews(1274)
Reviews with photos/video(754)
Large rooms(218)
Convenient for shopping(171)
Well designed(52)
Friendly front desk staff(48)
Nice bathtub(27)
Fantastic river view(26)
Near shopping street(16)
Negative reviews(111)
Guest User
Deluxe River-view Twin Room
Stayed in Sep 2025
Couple
5 review
9.5/10
Amazing
Posted on Nov 9, 2025
Location is convenient for city walks sightseeing and don’t want to stay in the traditional local hotels .
We like to come back for a longer stay next time
Response from Property: 尊敬的賓客,感謝您的好評!為回饋您的支持,下次入住時可以聯繫客服,可享[免費升級/折扣優惠/。我們等您回來哦!
Guest User
Deluxe Mountain-view Double Room
Stayed in Sep 2025
Couple
6 review
8.5/10
Very Good
Posted on Oct 29, 2025
This is one of the more unusual hotel experiences I have had. The lobby is located on its own floor and the design makes it feel as though it is open to the elements - probably due to the large windows? We stayed on the seventh floor And it shares the floor with some other business- unusual. All advertisements say there is a gym but there isn't. Bummer. The room itself is large and clean and well furnished. Unfortunately, the shower head nozzles are mostly clogged-making for a very unpleasant shower. The hand held wand water jets out of each nozzle are so fine and strong that you feel like you're being pricked by needles constantly. The overhead nozzle jets are spraying in all directions. That's my biggest complaint. Otherwise, the location is perfect for sightseeing.
Response from Property: 尊敬的客人,謝謝您對酒店的評價!對於您在酒店期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將其分發給相關部門以提高服務質量。如果您下次在這裏,希望您能再次預訂這家酒店,並給我們一個向您道歉的機會。期待您的再次光臨!希望能幫到您!
Silee
Boutique Room - Mountain-View (Double Bed)
Stayed in Dec 2024
Solo traveler
42 review
6.0/10
Posted on Jan 25, 2025
I have requested non smoking room but I get a smoking room. You won’t get much help from the hotel reception because she doesn’t speak English and has no smile in any situation.
Response from Property: 尊敬的顧客您好!非常感謝您選擇我們酒店並分享您的入住感受,未能讓您十分滿意的入住,我們感到非常抱歉,期待您的再次光臨
Steve FH Wan
Boutique Room - Mountain-View (Double Bed)
Stayed in Dec 2024
Family
33 review
8.5/10
Very Good
Posted on Jan 24, 2025
Rooms are spacious and clean. A good view of the shopping centre and bridge from the observation lift.
6/9
Response from Property: Dear customer, thank you for your five-star praise. Thank you very much for choosing our hotel and sharing your experience. Thank you for your recognition of our hotel. With your support, our hotel will work harder to provide five-star service. We sincerely look forward to your visit again and wish you a happy life.
Flying Pan
Boutique Room - Mountain-View (Double Bed)
Stayed in Dec 2024
Family
76 review
9.0/10
Great
Posted on Jan 17, 2025
Late check in but it was all smooth. Only the room cleaning may need to be improved
Response from Property: Please accept the most sincere greetingsfrom Circle Art Hotel. We are deeply sorryfor the situation you encountered duringyour stay in the hotel. l suggest you callthe hotel service center to report thesituation to us, and we will try our best tohelp you solve the problem. We have fedback your comments to the roomdepartment, and we sincerely hope to getin touch with you and learn more detailsso as to make correspondingimprovements.We sincerely hope thatour sincerity will welcome your visit again.
Anonymous User
Featured Deluxe Room (Double Bed)
Stayed in Sep 2024
Family
71 review
7.5/10
Posted on Oct 27, 2024
Stayed at the Cinema Themed Room and it came with a Hi Def Projector and some 3D specs (which was useless). However you do get SVIP on few China streaming platforms.
~Room is big and spacious but a bit old. Do note also that u will need to pay for bottled water which was a bit strange.
~Stayed at the smoking floor, which would be a no-no for non smokers. Note to management: Just equip the smoking rooms with air fresheners or air cleaners
~Location is excellent as you get access to the Central Power Mall (1 min walk) and a host of F&B and retail shops all within short walking distances.
~There's a KTV just next to the Hotel which tends to be a bit loud til midnight. A no-no for light sleepers
~Despite some flaws, I would actually recommend this hotel as it's not expensive and especially it's great location.
Response from Property: Dear customer, thank you for choosing our hotel and sharing your experience. We are very sorry that you were not satisfied with your stay. We look forward to seeing you again!
howieyoudoin
Boutique Room - Mountain-View (Double Bed)
Stayed in Aug 2024
Couple
46 review
6.5/10
Posted on Sep 30, 2024
The hotel is centrally located but doesn’t have any amenities or breakfast. The lift is quite slow and the room furnishings are average. It was clean bed but the walls were very scuffed.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,
Guest User
Boutique Room - Mountain-View (Double Bed)
Stayed in Feb 2025
Solo traveler
5 review
6.0/10
Posted on Mar 16, 2025
The hotel corridor has bad smell, the room is spacious but bathroom is old not clean, showerhead is rusty,
Response from Property: 尊敬的顧客您好!非常感謝您選擇我們酒店並分享您的入住感受,未能讓您十分滿意的入住,我們感到非常抱歉,期待您的再次光臨!
Guest User
Deluxe Mountain-view Double Room
Stayed in Mar 2025
Couple
2 review
9.5/10
Amazing
Posted on May 9, 2025
everything is fine but the appearance on the ground floor where the entrance is.
Response from Property: We are very grateful for your high praise of our hotel's overall service. At the same time, we also take seriously the issue you raised regarding the appearance of the entrance on the first floor. We will conduct a comprehensive evaluation of the entrance's appearance, and formulate a detailed renovation plan in combination with the hotel's overall style and the surrounding environment. During the renovation process, we will strictly control the quality and progress to ensure that the appearance of the entrance after renovation is not only aesthetically pleasing but also coordinated with the overall look of the hotel. We always take the needs of our guests as the guiding principle, continuously improve the service quality and the level of hardware facilities. We look forward to your next visit and witnessing our improvement.
JW0804
Deluxe River-view Twin Room
Stayed in Sep 2024
Traveling with friends
9 review
8.0/10
Very Good
Posted on Oct 17, 2024
location is super convenient. Room has river view and very spacious.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,
Guest User
Boutique Room - Mountain-View (Double Bed)
Stayed in Mar 2025
Family
2 review
6.5/10
Posted on Apr 13, 2025
Great location
Room size is big
Response from Property: Dear Valued Guest !Thank you for highlighting our prime location and spacious rooms! We're thrilled to hear that our central position made exploring the city convenient for you, and that the room size contributed to your comfort. Providing both accessibility and a relaxing atmosphere is exactly what we aim for.Should your travels bring you back to the area, we'd love to welcome you again .
Guest User
Deluxe River-view Queen Room
Stayed in Oct 2025
Solo traveler
3 review
7.5/10
Posted on Nov 2, 2025
Good location.
Response from Property: 尊敬的賓客,感謝您的好評!為回饋您的支持,下次入住時出示此評價,可享[免費升級/折扣優惠/。我們等您回來哦!
Guest User
Boutique Room - Mountain-View (Double Bed)
Stayed in Jun 2024
Solo traveler
5 review
10/10
Outstanding
Posted on Aug 22, 2024
Fantastic convenient location close to lots of shops and food.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,
M272652****
Boutique Room - Mountain-View (Double Bed)
Stayed in Nov 2024
Traveling with friends
18 review
7.0/10
Posted on Dec 17, 2024
The overall performance is good
Response from Property: Dear guest, thank you very much for your positive feedback on our hotel. We will continue to work hard to live up to your expectations. Thank you again for your affirmation of the hotel. Looking forward to visiting again
GIAN PAOLO ROCCHI
Boutique Room - Mountain-View (Double Bed)
Stayed in Sep 2023
Business traveler
46 review
7.5/10
Posted on Oct 21, 2023
Below average standard. But have paring
Response from Property: 尊敬的顧客您好!非常感謝您選擇我們酒店並分享您的入住感受,未能讓您十分滿意的入住,我們感到非常抱歉,期待您的再次光臨!