Posted on Jan 25, 2026
Liduoxiliaolinuolisi
I'd call this unbeatable. First off, the front desk service was truly above and beyond my expectations. It was snowing heavily, and the bellhop was still waiting outside for guests to arrive, helping with luggage. The outdoor private onsen in the room was also exceptional; the view and atmosphere were incredible. The breakfast, with its unbeatable ocean view, topped it all off. I had a wonderful day in Hakodate!
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Price per night from:€ 152
Posted on Aug 27, 2026|Deluxe Suite
Pianzhidetongxiaojie
First off, Ivy's ambiance is subtly pleasant and very comfortable.
The service, I found, was just right. The way staff would nod and smile every time I entered, that subtle presence of 'we're here if you need us' felt really good. Almost all facilities have no time limits (except for the sauna which closes at midnight), so no need to rush for showers or the gym. It's perfect for night owls to quietly explore the hotel at any time! The lounge always has replenished snacks and drinks, and public spaces are always tidied up. Of course, this assumes everyone helps maintain a quiet atmosphere.
The room layout was smooth, quiet, and conducive to good sleep. The air conditioning and all other facilities were noise-free. The flowing private hot spring was the best white noise for falling asleep. The room lighting was also perfectly designed! I really slept well, so checking out at 11 am was a bit difficult. It would be perfect if check-out could be at 12 pm!
Even in summer, it's not boring at all. Although the Summer Lantern Festival isn't a huge event, it's still interesting! At least it's great for photos! I'd honestly love to come back in winter to experience the incredible snowy scenery! There are two young men who speak Chinese, and they are both very nice, so language communication isn't much of a worry.
Friends who have stayed here also said Ivy was a pleasant surprise, a place that feels like home during their travels.
However, to be honest, the dining was neither particularly good nor bad; nothing surprising there. My review might be subjective, but I genuinely love Ivy.
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Price per night from:€ 760
Posted on Feb 18, 2026
Guest User
Location
The location of Auberge Ninguruforet is a bit remote and far from the main town center of Biei. There are no nearby convenience stores like Lawson or Family Mart, so guests need to plan ahead for their meals and supplies. This can be inconvenient, especially for larger groups with elderly or young children who may have difficulty walking long distances in the cold winter weather.
Check-in
ProcessTo improve the check-in experience, it would be helpful if the hotel could request guests to provide their passport details in advance. This would allow for a smoother and faster check-in, without the need for guests to go back and forth to their cars in the freezing temperatures just to take photos for the registration process.
Check-out
Confusion
Even though the hotel had implemented the CCTV audio system to provide clear instructions, the language barrier appears to have caused some confusion for me during the check-out. This can be a common challenge, especially in more remote locations where the staff may not be as fluent in English.
Breakfast
Since our group requires halal food, it's understandable that we did not include the breakfast option in our package. The hotel could consider offering more diverse breakfast options to cater to different dietary needs in the future.
Luggage Handling and Car Access
One of the key issues we faced was the need to transport our luggage from the parking area to the unit using carts, rather than being able to drive our car closer to the entrance. This was especially challenging given the freezing -10°C temperatures at night .To improve this, it would be greatly appreciated if the hotel could allow guests to drive our cars closer to the entrance, even if just temporarily, to drop off the luggage. This would avoid the need for guests, especially those traveling with elderly or young children, to struggle with pushing heavy carts through the frigid weather.
Scenery
Despite the challenges, the stunning winter scenery at Auberge Ninguruforet seems to have made up for it. The -8°C temperature that morning must have created a true winter wonderland, with the beautiful snow-covered landscapes and crisp, clear skies. This picturesque setting is surely a highlight of your stay.Overall, with some improvements to the location accessibility, check-in/out procedures, and guest services, Auberge Ninguruforet could provide an even more enjoyable experience, especially for larger groups traveling with families. The breathtaking winter scenery, however, remains a major draw for this property.
We will surely come again to Auberge Ninguruforet, this time leaving our larger luggage in the car and only carrying the essentials we need for our stay in our backpacks. This will allow us to avoid the hassle of transporting heavy bags through the frigid weather, and instead focus on enjoying the stunning winter scenery.By packing light and only bringing what we need for the duration of our visit, we can easily move between our car and the hotel entrance without the struggle of pushing carts through the snow. This will make the check-in and check-out process much smoother, especially for our group with elderly and young family members.Despite the minor inconveniences we experienced previously, the breathtaking winter wonderland at Auberge Ninguruforet remains a major draw for us. We look forward to returning, better prepared to handle the cold temperatures, and immersing ourselves in the serene, picturesque setting that this property offers. With a few adjustments to our packing and luggage management, we are confident our next stay will be an even more enjoyable and memorable experience.
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Price per night from:€ 39
Posted on Jun 25, 2026
lxxzt3The room was quite spacious, but the bathroom counter was too low. At 185cm, I had to bend over significantly just to wash my face. You can tell it's an older, established hotel, and the facilities are still quite convenient. The front desk wasn't particularly warm, and the service was just average. Also, they didn't provide any extra bottled water, which I found really unacceptable.
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Price per night from:€ 108
Posted on May 4, 2026|Standard Twin Room
Guest UserRoom is spacious and for the price was a great deal (although noted I was visiting during shoulder season). Beautiful views of the mountain range from the hotel’s lounge on a clear day. I enjoyed the afternoon wine tastings. The muscat grape juice was also delicious! A very nice and relaxing stay at this hotel. It is quite far from the station though, so best to have a car to get to the hotel and get around.
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Price per night from:€ 68
Posted on Aug 27, 2026|Executive Deluxe Room, Lounge Access, 2 Queen size beds
Summer travelersStaff are remarkably friendly, well-trained, and consistently ready to assist. The breakfast buffet offers a wide and impressive variety of choices. While the room lighting is somewhat dim for reading or applying makeup—likely a deliberate design choice—the room features a pleasant view overlooking the brewery. Additionally, the mattress and pillows provide an exceptionally comfortable and relaxing stay.
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Price per night from:€ 129
Posted on Feb 12, 2026|Standard Double Room A Non-Smoking
Guest UserKudos to this hotel. My stay there was amazing. The hotel is close to streetcar station, but during winter it still pretty challenging to pull your luggage. That is expected situation for any hotel in Hokkaido 😆. The receptionist was really helpful. She help to call taxi for me when I don’t know how to do so.
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Price per night from:€ 38
Posted on Sep 15, 2026|Junior Twin Suite
ZuijindemingtianExtremely satisfied, a fantastic hotel!
The food, hot springs ♨️, and massages were all excellent.
The service was also very attentive. For example, they made sure my child had slippers and hot spring attire daily. They even noticed that my child's supply was running low after a few days and preemptively offered an extra set – something not many places would do.
The only thing to watch out for is the entrance, entrance, entrance!!! It's incredibly inconspicuous, blending in too perfectly with the airport ✈️ environment. We missed it several times on our first visit.
P.S.: My wife absolutely loved the shampoo and shower gel set provided, so much so that we ended up buying a set to take home.
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Price per night from:€ 157
Posted on May 16, 2026
Guest UserGreat great ryokan. We booked a room with private onsen. The whole vibe of the hotel is so luxury and relaxing. Only stayed for a night but wished we stayed longer. Dinner was amazing. Breakfast is traditional japanese so might not be everyone's cup of tea. All in all a fantastic experience with great food, great vibes and super attentive staff. Highly recommend.
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Price per night from:€ 343
Posted on Aug 4, 2026|Standard Double
Anonymous UserBooked two rooms for our last night in Sapporo before catching a flight the next day. For a few extra hundred yuan, we were upgraded to larger rooms at the front desk, which was great value for money, and the hotel felt very new. However, the bathroom in one of the rooms seemed like it hadn't been cleaned – the hairdryer cord wasn't tidied, the toilet paper wasn't folded into a triangle, and the stainless steel showerhead and mirror were full of water stains. Apart from the cleaning issue, we were quite satisfied with the room facilities.
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Price per night from:€ 50