Hotels With spa in Western Australia, Australia

I am writing this to warn other travelers about a major security and privacy failure we experienced at Duxton Hotel WA. Upon returning to our room at 8:55 PM, we were shocked to find our room door fully open and propped up with a wooden door wedge. Our room was located near the elevator, meaning our personal belongings and privacy were completely exposed to every passerby for nearly 5 hours (housekeeping finished at 4:30 PM). The most disappointing part was the management's response. They admitted the mistake but refused a refund, justifying it by saying ”CCTV showed no one entered” and ”nothing was stolen.” This logic is absurd. Security is about prevention, not just reporting after a crime occurs. Whether or not someone entered is a matter of LUCK, but leaving the door open was a total failure of their ”Duty of Care.” They offered a bottle of wine and breakfast, which we declined as it felt like a dismissive gesture for such a serious security issue. If you value your privacy and safety, think twice before staying here. A 5-star hotel should not have a 0-star security protocol.

This is a beautiful hotel with its own casino and a variety of large, photo-worthy pools. The room facilities are great, the bed is very comfortable, and the surrounding environment is nice. It's not too far from the city, which is convenient, and there are many dining options. It's also connected to the adjacent hotel.

The pool, beds, tv and air con were great. The couch in the room was so uncomfortable, it gave me a sore back. It is disappointing that they have taken the kitchens out of the room as difficult to feed a family with no microwave. We love the pool and location so we probably would go again.

Picked this location for the nearby scenic visits (lake cave,mammoth cave,surfer point etc). Stayed in room 106 (2 bedrooms apartment),a block behind the reception block,the wifi signal kept dropping out. Feedbacks but without much help. Recommended that you’ve own huge datas. One of the rooms facing the mountain view is colder than the other,having heater in the living room doesnt help at all. Bed firmness is weak so sharing couple may not have the good rest. Comes with washer and dryer, great for longer stay.

The owner of the B&B is very enthusiastic. In addition to taking good care of the guests, he even recommends attractions with a map! Let us live very comfortable

Ritz Carlton Perth is a wonderful hotel that pleases us in all respects. We believe it is the brightest gem in Western Australia. The accommodation is: - immaculately well maintained; - located in a vantage point shrouded in greenery and waters; - nice and comfortable house that puts it on the pedestal in the same league; - squeaky clean; - very comfortable mattresses. You are mollycoddled, from the very first moment you hit the sack; - Hearth, the fine dining restaurant, offers one of the best food in Australia! Simply one of the best accommodations we have ever stayed in West Australia!

We had a wonderful experience at Mercure Bunbury Sanctuary Golf Resort. The place was clean and the customer service was great. The only thing that we were not satisfied was the low water pressure for shower at the bathroom. It took us some time to get a good shower.

A little hideaway in the Perth suburbs. It was a lovely stay with very friendly staff. The only let down was the bathroom, it wasn't an enjoyable shower first thing in the morning being scalded and then then chilled continuously. The mirror is so old that it's been cleaned so much that the reflective surface is getting rubbed off.

Happy and great customer service! Rooms are always super glean, comfy bed. Older style hotel been renovated. Always happy with stay, close to beach. Pub and bar right next to hotel. Sometimes loud depends on what night music is playing. Yum toasties 🫶🏽

I needed to extend my stay, but since my original room was fully booked, I was required to move to a different room. I was told that my luggage would be transferred to the new room, so I packed my belongings and went out. When I returned to the hotel in the evening, I checked in again and went to the new room, only to find that my luggage had not been moved. I had to go back to the front desk, where I was told that my luggage had been kept there. I find it quite questionable why the luggage was not transferred as promised, and why I was not informed of this at the time of check-in. Additionally, I noticed an unexpected charge of about $200 on top of the deposit. When I asked at the front desk, I was told it was a deposit. However, after explaining that I had already paid a deposit, they checked with another staff member and admitted it had been charged in error. The amount was refunded immediately, but if I had not noticed and raised the issue, I could have been wrongly charged.