Hotels With Spa in Shanxi, China

Our group of four went to the Shanxi First Hot Spring Hotel, thinking it would be conveniently located within the Wang Family Courtyard. We ended up loving it! The hotel environment was superb! 👍🏻 Getting up early to climb the city wall and see the swirling mist was like stepping into a fairyland. The air was fresh, the hot spring water smooth, and the night view even more beautiful! Dinner was delicious, and breakfast was plentiful! Everyone is planning to come back! The manager, Xiao Wang, and my husband hit it off immediately, and he even gave us souvenir coins!

We spent out last night of our trip at Kempinski Taiyuan, and it did not disappoint. The receptionist upgraded up to a room on a high floor with a view of the city. They also gave us fresh fruits and free minibar. They had everything you would expect of a five star hotel, and the location is in a bustling part of the city. Would definitely come back.

I'm not sure if the hotel was actually fully booked, but for the price I paid, having a window that looks directly onto a wall is a bit much, especially since there are rooms at the same price that don't have that issue. The front desk was very busy, and after a long conversation, she couldn't help much. She said there were no high-floor rooms available, and an upgrade would cost extra. All three of our rooms ended up being 'leftover' rooms, meaning they were the least desirable. The security guard, however, was excellent. He constantly directed parking and even gave our private driver a bottle of water when we left, asking him to take good care of us. If you're a light sleeper, avoid this place; they play music loudly until midnight.

The front desk staff were very friendly and patient, answering all my questions. They even upgraded my room. The mattress was comfortable, and the two pillows, one firm and one soft, were also quite comfortable. The hotel's location is good, with many restaurants nearby and plenty of parking. The soundproofing in the room and hallway was decent. The only downside is the soundproofing of the windows. Near the Red Star Macalline shopping mall, taxis often wait for fares at night, honking their horns loudly when they need to enter or exit. The sound rises between the two buildings, and even with all the windows closed, the sound is as loud as if the windows were open, making life unbearable for residents on higher floors. I thought the higher floors, being away from the street, would be quiet, but the constant barrage of taxi honking, slamming car doors, loud noises, and rain is unbearable. I have to get up early to travel today... I barely slept a wink last night.

Hygiene: Excellent. All towels, bath towels, and bathrobes come in sealed bags, which made me feel very secure using them. Facilities: Excellent. Although it's an older hotel, the showerheads show their age but are very well-maintained and work perfectly. Environment: The location is great. The room card gives access to a small gate leading to Yingze Lake Park. It's a nice two to three-kilometer loop for a leisurely stroll. Service: Excellent. They offered complimentary welcome fruits, and you just scan a QR code to request more amenities. There's also a delivery robot that brings food right to your door, all very convenient. Suggestion: I hope they can switch from instant Nestlé coffee to pour-over coffee bags. Instant coffee feels too low-end and doesn't match the hotel's overall quality.

Honestly, the Superior Twin Room is perfectly fine. The Deluxe rooms are just bigger than the Superior ones, but there's no other difference, and the extra space isn't really utilized. The hotel staff provided excellent service, the rooms were very clean, and the food was delicious (the braised pork, stir-fried pork slices, siu mai, and sweet and sour meatballs were all outstanding). I especially liked the buckwheat pillows in each room; they're perfect for someone like me who can't sleep on high pillows. The front desk gave everyone a beautiful souvenir map. Even when retrieving our bags, the bellhop quickly came over and hurried to assist, which shows that the Garden Hotel treats its employees well, as their professionalism and enthusiasm for service are exceptional. There are several popular internet-famous restaurants around the hotel. You can go down to get a number during meal times, then come back to the hotel and relax, and head back down when your number is called an hour or two later. No need to wait outside the hotel in the cold. I have to recommend a hidden gem: a fried skewer shop near the hotel. It's incredibly tasty, even the coating on the quail eggs is crispy. The spa area is a bit small, with only two scrubbing stations and five showers, but the scrubbing service, massage service, and other assisted bathing services are all excellent and reasonably priced. The staff scrub very diligently. My family member said that the guy ahead of him, after asking about the prices, immediately declared he wanted every service! 😂😂😂 I feel like if I come back in the future, I'll still choose the Garden Hotel.

Yang Cunlian, the waiter in Room 1216 of Jinhe Hotel, cleaned the room carefully, treated people kindly, and provided warm and thoughtful service, which was highly praised. Hao Piaoliang, the front desk waiter, took the initiative to help the elderly contact the travel vehicle, which made the elderly feel convenient for travel and was very touched. The restaurant was clean and tidy, and the service was warm. The food was delicious.

The environment is elegant and atmospheric, the air on the mountain is fresh, the parking is convenient, all the service staff are very warm, polite, and the service quality is super high. The catering concierge ladies led by Guo Linlin in the catering department are very enthusiastic, caring for children, very comfortable accommodation experience, very recommended.

It is a treasure hotel for this trip to Datong. It is not far from Datong South Station and about 30 minutes away from the ancient city. There is a Wanda Plaza next door, which is a relatively reasonable location away from the tourist army. The hotel colleagues are very professional. When checking in on the 1st, they gave me a refrigerator magnet, welcomed me to Datong and introduced the nearby delicious food and the hotel's scenic shuttle bus in detail. Because we need to leave for the Hanging Temple at 5 am, we also prepared a portable breakfast in advance. The hotel breakfast is also quite special, with pancakes and Mongolian milk tea haha. The room is relatively new and spacious, and it is also quite clean. There are also free fruits for check-in. In general, I would like to recommend this hotel to friends.

The service provided by Xiao Yang at the front desk was very good, I liked it very much, the room facilities were complete and the environment was very good 👌 I will choose InterContinental Hotel again when I come back from Mount Wutai next time. The overall service was excellent, the breakfast was also very good, and the service provided by the concierge Zhang Jing was very good, an excellent concierge brother