3-Star Hotels in Canton of Basel-Stadt, Switzerland

Great location and great place for my whole family

Although the hotel is a bit far from the city center, it’s very close to a tram stop, and you can reach the center in about 10 minutes. The hotel also provides a travel card, so you don’t need to pay for transportation. It was clean and comfortable, with a modern design. I received a level of service that exceeded my expectations.

The hotel was generally better than it was on the pictures it was very cool. It was a hard contact with the hotel owner because we didn't get access to BaselCard. The room is generally very clean and large and I am as happy as possible but the contact and the fact that you can enter and you have to leave without any concessions is not the best.

The prices in Switzerland are really expensive, and the hotel has a low cost-effectiveness. The room lights cannot be turned on, and I asked someone to change them until checkout, but they didn't change them. Some rooms require walking up a long staircase. Although you can ask the counter staff to help you move to the room, it's hard for them to move the luggage. The breakfast is pitiful, the fruit is not fresh, and no one will add it after the first round. It will be added only when you ask. The boiled eggs are cold. If I had known earlier, I would not have included breakfast in the booking. However, the location is really close to the train station. Staying for two nights will give you a welcome card and free transportation in the city.

The room is poorly soundproofed, and the floor upstairs creaks when stepped on. It's speechless. It's the first time I booked a self-check-in. The gate requires a password to enter. There is no check-in guide when booking on Ctrip. I waited for a long time until someone opened the door and slipped in. Ctrip asked the hotel agent but there was no response. Fortunately, there were other people in the restaurant who kindly gave me directions. There is a shared kitchen. 700 yuan is not bad, right? The socket of this one is small, and the power ***** cannot be used. I used this when I went to France before. Fortunately, their USB can be used, so it dealt with it for one night.

Bed was very uncomfortable. It's a folding Murphy's bed. Never seen this in a hotel. It was not so clearly visible while making the booking that hotel parking will cost extra CHF25 per night. All together there was no great financial benefit in selecting this hotel. I will not like to use this again.

I’m travelling with family of 8ppls and staying in this hotel for 2nights. Out of 4rooms, all 3 rooms with issue like smelly room (like dead body inside the room), only one lightbulb is working, door knob got issue, stuffy room.. too many issue that we don’t know where shud we start to complaint. Old hotel and need a lot improvement. Check in staff is friendly. Breakfast consider average. No photo because nothing to shot out with.

Nice easy check in compact room perfect for a couple of nights

Hotel traffic is still very convenient, but self-check-in is really bad, the hotel will send an email to let us fill in the message, self-check-in. But I ordered a few orders, one of which never found the email. When I checked in on the same day, I directly replied that we could not check in. In the end, I coordinated the processing and processed it for half an hour. I also gave us a few options. Timely processing for Trip.com , We are still very satisfied with the results.

Great location. About 10-15mins walk from the main train station. The air circulation in the room wasn’t that good. It was rather stuffy making it hard to sleep at night. Tried adjusting the thermostat but it didn’t work. The bathroom is clean however the water heater couldn’t work properly and it was 7 degrees outside. 😓