Posted on Feb 5, 2026|Superior Room
Guest UserThis is an excellent hotel with a fantastic stay experience! I would like to express my sincere gratitude to the staff Saly for her amazing service. She was extremely patient in answering all my questions during the check-in process and kindly arranged a room upgrade for me, which made my stay even more comfortable. The upgraded room is clean, spacious and has a great view. The hotel's facilities are well-maintained and the location is convenient. Thanks to Saly's thoughtful service, this trip was perfect. Highly recommend this hotel and will definitely choose it again!
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Price per night from:€ 119
Posted on May 24, 2026
Crouching Koala Hidden EmuStayed at the Wyndham in Surfers Paradise for a family weekend away and overall it was a solid choice. As Gold Coast locals we didn’t really need the constant upsell on tours and activities, but I can see how interstate or overseas visitors would find that useful.
The location is the real strength here — easy walking distance to Cavill Avenue, directly opposite Q1, and the observation deck nearby was great for the family. Very convenient without needing to constantly drive around Surfers.
Our king-sized room was spacious, comfortable and worked well travelling with a young family. The hotel itself felt clean and well maintained.
One thing worth noting for visitors is that the Hamilton Street beach entrance is still showing the effects of Cyclone Alfred from 2024, so beach access in that immediate area is not quite back to normal yet. That’s obviously outside the hotel’s control, but useful for travellers planning beach days.
Overall, a good stay if you want a central Surfers Paradise base with plenty within walking distance.
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Price per night from:€ 114
Posted on Jan 9, 2026|Urban Twin
Jaime94Love the experience, the facilities were immaculate and service of the staffs as well! I really loved the outdoor lagoon, fits the experience in cairns perfectly!
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Price per night from:€ 348
Posted on Jun 30, 2026
Lulua6
As a four-star hotel, it largely meets the four-star standard.
It's a high-traffic hotel, but the service in all aspects is quick, and they also offer personalized service. It's part of The Star group, so the hotel's location is integrated with The Star complex, and the buildings are all interconnected.
I noted in advance that we were celebrating my child's birthday, and they prepared a greeting card and a toy bear, which made my child very happy. In the evening, my child had a cough and was a bit sick, throwing up on the bed. Housekeeping quickly brought new bedding without a single complaint or extra cleaning fee, and they were very caring towards my child.
The only minor drawback might be the parking. It's a bit roundabout; you have to go to The Star's car park and follow the instructions carefully. However, the hotel sent parking instructions a day or two before check-in, which was very helpful.
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Price per night from:€ 117
Posted on Mar 19, 2026
cheapestwongPros:
Excellent location, right next to the LRT station.
Spacious room with a balcony.
Cons:
Limited breakfast options.
Facilities are a bit old (haven't used a shower with separate hot and cold water taps in 15 years).
Cockroaches on the balcony one night (at least none inside).
Right opposite the Sling Shot ride, so expect constant screaming until 10 PM.
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Price per night from:€ 93
Posted on Jan 18, 2026
JoannaYan****
The location is fantastic, right at the end of the main shopping street. You can literally just walk downstairs and you're there. We were able to walk to several attractions from the hotel. The front desk for check-in is shared by two hotels, which wasn't very clearly indicated, and I was quite anxious while waiting in line. It's a pretty big hotel with lots of guests, and no matter which building you're in, there's always an elevator out of order. It seems like they always have to have one of the three elevators shut down for maintenance.
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Price per night from:€ 92
Posted on Dec 14, 2025
J小米
I accidentally booked this hotel and found out it was non-cancellable when I tried to cancel, so I had no choice but to stay. Overall, it was okay; the room was a bit small but quite tidy and clean. The front desk staff were very friendly. The restaurant was under renovation during our stay, so we were given vouchers to have breakfast at the hotel across the street. Clearly, for an extra AUD$80 a day, we could have stayed somewhere much better. The hotel hallways had no air conditioning and were very stuffy and hot. However, there was a free coffee machine downstairs with complimentary coffee. The swimming pool looked dirty though, and no one was using it. The location is a bit far from the Reef Terminal, about a 17-minute walk.
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Price per night from:€ 174
Posted on Mar 11, 2026
Anonymous User
I stayed at this hotel for one night during a long layover. My friend picked me up from the airport, so it only took about 15 minutes to get there by car. The room was clean, and the bed was large and comfortable, which was great. However, there were hardly any amenities, so you'll need to bring your own toothbrush, body soap, shampoo, etc. A hairdryer was provided, and there were two types of towels. Breakfast was a simple, home-style meal, but it was perfectly sufficient for a one-night stay. If you're staying for multiple nights and want something different, there's a McDonald's nearby that you could use.
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Price per night from:€ 105
Posted on Oct 12, 2025|Queen Room
Guest UserWe weren't happy with the first room but they were more than happy to accommodate a room change. Very happy with where we stayed.
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Price per night from:€ 115
Posted on Apr 15, 2024
Guest User
Actually Myself and my colleague booked two family cabins for three nights. That is for work and we were the only guests. As per advertised on trip.com we paid for including buffet breakfast. Following day morning when we went for the restaurant we were told they have not been provided our names and we need to pay for breakfast.. So I had to bring my booking print out and show the restaurant staff breakfast was included. Even though they let us eat there they were not convinced and were suspicious I guess.
So that day my colleague went to see the manager of the accommodation and he said to me she was not convinced about breakfast was included. My colleague said it was very unpleasant and embarrassing. She told him I need to come down too. But later when I went to see her she said everything is sorted out and problem was they didn't know anything about Trip.com and trip.com send the booking through ******* and wrongly mentioned each of our booking included three adults and the extra payment is for additional adults as they understood. So the third day morning we didn't have issue at the breakfast as our names passed on. But unfortunately last day morning restaurant staff asked us to pay for breakfast because our name was not on the list. Luckily the chef remembered us and he was very politely let us eat. Even though we paid for breakfast we were at mercy of good people. Whole experience was very inconvenient and embarrassing. I think main bungle was done by Trip.com. But management did not bother to completely sort it out.
This was my first time with Trip.com and Aaok Moondarra Accommodation Village. My colleague said he did not have issues previously with Trip.com but all those occasions were without breakfast. Other than that accommodation was really good. It had got good Wi-Fi, YouTube and Netflix.
My advise is if you book through Trip.com for an accommodation with breakfast make sure with the accommodation that it has been correctly passed on to them.
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Price per night from:€ 101