5-Star Hotels in Emirate of Dubai, United Arab Emirates

Stayed in a one bedroom apartment good enough to fit me and my luggages.. got a huge kitchen, dining table, recieving area which is not nevcessary for me as a solo traveller😅 people from the breakfast area are very nice and accomodating! the general manager for the breakfast area, i forgot how he is called for his position, meet, great and welcome all the guest each table and is be welcoming... i hope if i ever come back, he will is still working there, it's very nice to feel a warm welcome. all the rest of the people are very welcoming speciallt the few filipino who works there..

This was probably one of the best hotels we stayed at. Amenities were very modern and well maintained. Staff were super friendly and helpful. The picture was our view from the room which was great. Overall we had a great stay and any time we are considering hotels this will be top of the list.

1.when we check in say the room will be ready at 3pm but we sit at the lobby, maybe 1 1/2 hours,but no one tell me need so long time ,just say will be ready 2.when we are waiting the room ,our phones no more power,ask for the charger, the staff said in my room have 2 ,what they are talking about? 3.i ask for the staff who can speak Cantonese to help me ,they said sent to my room ,but I wait for maybe 2 hours also no one can help,I need to go to the lobby to get help, the security help me a lot, but the reception service is very bad 4.we want to keep the welcome card for Memories ,but we go down to have dinner buffet, and then we come back,we can’t find the card ,our luggages are tidy up by the house keeping ,I think they make it lost For the service 3star Hotel better than this we stay here for the honey moon,I think this hotel is the worst

This hotel is very famous and boasts a wealth of entertainment facilities, though the rooms themselves are just average. We booked a club room, and the service was generally good. While the facilities are somewhat dated, they are surprisingly well-maintained. However, room service response was quite slow. Overall, the value for money is mediocre. Its main advantage is its prime location in the heart of Palm Jumeirah. If you're not exclusively set on Atlantis, there are many other excellent family-friendly resorts to consider.

Excellent stay and the staff were amayzing….in particular Ayaz at the front desk was very helpful and accommodating

”I recently had the pleasure of staying at and I must say, it was an exceptional experience! From the moment I checked in, the staff were warm, welcoming, and attentive to my every need. The room was spacious, clean, and beautifully decorated, with a stunning view of the [city/landscape]. The bed was incredibly comfortable, and I slept soundly every night. The hotel's amenities were top-notch, including a state-of-the-art fitness center, a relaxing spa, and a delicious restaurant serving a wide range of cuisines. What truly made my stay stand out, however, was the outstanding service. Every staff member I encountered was friendly, helpful, and went above and beyond to ensure my stay was memorable. I would highly recommend  to anyone looking for a luxurious and unforgettable stay. I will definitely be back!”

Amazing stay & guests experiences we had as a family of 6 person spending 2 nights at this beautiful & elegant hotel with splendid city view of Burj Khalifa. Our daughter's room was specially decorated for her birthday surprise on the day of check-in. We will return for our stay in next visit to Dubai. Great memories here!

I'm a loyal customer of Swiss, having stayed frequently even before the pandemic. The location is superb, directly connected to the Aguri Center and opposite Union Metro Station, making it very convenient for both transportation and shopping. However, it seems the hotel staff has transitioned from the original Indian team to Filipino and African employees. To be honest, the efficiency has dropped, and the service isn't as good as it used to be. Additionally, the facilities are showing their age, and the shower water isn't very hot anymore. Cleanliness is still acceptable, but I hope for improvements. The breakfast clientele now seems to predominantly cater to Indian guests, with the cuisine leaning towards Indian flavors. Nevertheless, the overall price remains quite reasonable. As a side note, I accidentally left my phone at the hotel. After prompt communication via phone, WhatsApp, and email, I was able to retrieve it a few days later.

My recent stay was outstanding! This hotel offers the perfect blend of convenience, comfort, and top-notch service, making it an ideal choice for both business and leisure travelers.

This is one of the best hotels apartments I've ever booked. The staff is very nice, and the apartment was very clean, and the service was the best.