5-Star Hotels in Hebei, China

I absolutely love this hotel! I first discovered it ten years ago during my initial visit to Cangzhou, and ever since, whenever I pass through, I always choose to stay here. After all these years, the hotel is still so well-maintained, which really shows their high standards. The lobby is grand, bright, and features cultural elements, offering complimentary drinks and snacks to guests. The front desk staff are warm, professional, and patient, and the lobby manager is very friendly, proactively engaging with guests and introducing local attractions. The rooms are clean, comfortable, and spacious, with windows for ventilation and humidifiers. The facilities are meticulously maintained, especially the bathroom and shower, which have grab bars for safety – a thoughtful touch. The toiletries are also high-quality. The breakfast is incredibly diverse and plentiful, with good quality. They deliver drinks, yogurt, and fruit to the room, and phone requests are handled promptly and efficiently. The parking lot is large enough, and the attendants are polite and courteous. The hotel's location is convenient, right off the Beijing-Taiwan Expressway, with beautiful surroundings and plenty of restaurants and supermarkets nearby. The attention to detail in their service truly reflects how much they value the customer experience. Highly recommended!

My stay at the R&F Intercontinental was fantastic! The location is unbeatable, right downstairs you have the night market and a shopping mall. Bella provided exceptional service throughout my stay, she was incredibly attentive, thoughtful, and went above and beyond to meet all my needs. The room was spotless, free of any unpleasant smells, and fully equipped with all the amenities. It made getting around and shopping incredibly convenient.

The location is excellent, right next to the Hebei Provincial Museum. It was my child's birthday, and the hotel decorated the room and even gave us a mini cake. We had lunch at the hotel and later went to the pool, which made my child very happy. For breakfast, there were plenty of dim sum options, but it would be great to add a few more stir-fried dishes. Also, the hotel's pastries are excellent; I tried them for both lunch and breakfast. The staff at the pastry counter were very enthusiastic. The service, cleanliness, and bedding were all great. Finally, I suggest adding a shoehorn to the room.

As foreign travellers, we ran into some difficulties purchasing attraction tickets and bus transfer due to lack of a local phone number. We met David at the concierge and asked if we could get some help to purchase. Without hesitation, he offered to purchase on our behalf and even followed up with the attraction to confirm the arrangement. Thanks to his help, we were able to visit the attraction smoothly the next day without any issues. He made us feel very welcome, and his help left us with a wonderful impression of Handan☺️ Thanks David!

True to its reputation as the first InterContinental hotel in Xingtai, the quality is undeniable. The room was spacious, and the decor followed the brand's signature style. The bellhop proactively helped with our luggage, and Rea at the front desk processed our check-in with a smile, very efficiently, and even provided details about breakfast times and location. Any issues we had were met with quick and positive responses. Manager Lucas was also incredibly helpful, assisting us promptly with any travel questions or minor hiccups we encountered, showcasing both professionalism and genuine enthusiasm. These two individuals, in particular, made our stay so enjoyable. I will continue to choose InterContinental Group hotels in the future.

180° Cloud Sea View Executive Benefits: The afternoon tea selection was a bit limited, and the desserts were just okay, but the ability to enter and exit multiple times was a plus. Dinner consisted of six dishes with a good mix of meat and vegetables, hot and cold, which was perfect for us who prefer smaller, more frequent meals and enjoy tea and coffee. The room had a large balcony with an expansive view from a high floor, but you couldn't see the sunrise or sunset from there; you had to go out to the beach. The hotel is very close to the beach, which was clean, crystal clear, and had beautiful layers of different colored water. Since the swimming area wasn't officially open yet, the hotel wasn't too crowded, and they kindly extended my check-out time until 4 PM, which I really appreciated! The pool water was warm, but it wasn't a standard lap pool. The treadmills in the gym were good.

Arrived on the afternoon of Chinese New Year's Day. Both counters were busy during check-in, but Cathy proactively directed us to the third one. Since we were two adults with two young children, it was a bit of a struggle. Cathy thoughtfully gave the kids small horses to comfort them, which was very sweet. For the rest of our stay, everything perfectly matched our booking requests: a bed rail was installed, and child-friendly toiletries and a toilet seat were provided. The housekeeping staff never slacked off, even though the kids made quite a mess. Our room was always spotless when we returned. We'll definitely be back!

The InterContinental is in a great location, right by the lake, and close to the high-speed rail station, Olympic Village, and Thaiwoo Ski Resort, yet far enough away that none of them disturb the peace. Everything is within a five-minute drive, which is super convenient when you're traveling with kids. The sofa was perfect for our child, who is over 1.3 meters tall. She slept comfortably on it without needing an extra bed. Kerry was amazing! Not only did she arrange a walk for our 'fat but cute' dog, 'Er Zhu' (which is hilarious, by the way), but she also helped us promptly send back clothes we left behind after check-out. And Anning from 'Hengyi Travel Photography' inside the hotel was fantastic – she delivered photos quickly and edited them beautifully. Five-star ratings for both of them! Other staff members were also very friendly, always greeting us with a smile. Aside from the breakfast rush on Sunday and the pool being a bit chilly, we were very satisfied overall. We'll definitely be staying here again.

The shower was clogged (completely, the water didn't drain), so I tried to use the bath, and there the showerhead didn't work, so we couldn't do the most basic thing of taking a shower in our room. We didn't try to change rooms because we found out after midnight and were too tired to deal with complaining and packing and moving to a different room. However, this is not acceptable. I would expect this thing in a cheap hostel, not in a fancy hotel.

I was very satisfied with the hotel I booked this time! Its location isn't in the commercial core area, but precisely because of that, the accommodation environment is very tranquil. Plus, there's a shuttle service available on demand for pick-ups and drop-offs, which is incredibly convenient. The room was spacious and comfortable, and the breakfast was fantastic. It was a semi-buffet style where you could order freshly made dishes, and the beef noodles were delicious. I enjoyed spending a leisurely afternoon with a cup of coffee by the pool. I absolutely have to commend Summer from Nuoan Yuanjin Hotel! From the booking stage, she patiently answered all my questions about room types, shuttle services, and park entry policies, responding promptly and professionally. Upon arrival, she proactively helped with my luggage, meticulously explained the hotel's canopy, public facilities, and sunrise viewing spots, and even thoughtfully provided welcome drinks and snacks. During my stay, any requests were met with immediate responses, whether it was coordinating rooms, calling a car, recommending lesser-known attractions, or even reminding me about changes in the seaside weather. Her service was thorough and heartwarming. She was incredibly genuine and enthusiastic, always with a warm smile, making me feel like she was a caring friend, which made the trip much more comfortable.