Beautiful hotel nestled away from a 10 min walk to a stunning beach. The room was clean, the staff were friendly and welcoming. A beautiful beach shack within a ten min walk. We would have stayed longer but the hotel were unable to offer us another balcony room. We will book in advance next time.
Wonderful service
The hotel is surrounded by greenery
Large swimming pool
Transfer to the sea without problems, and on foot 5 minutes
Of the minuses - some places need renovation
I will start with the best: The character is chic, starting from the entrance and everyone with whom we have had to interact, polite, smiley, sincerely set up to help and to meet all your adequate needs - it is just a gun, megarepspect. Come only for the night with the family, it was a forced stop, but to the hotel this relationship does not have, in the morning at breakfast we prepared the best for all the time omlet with milk, then we asked the cash, which was not and cocoa, the guy didn't even know what it was, guggled and we all did! The territory is beautiful, the road to the beach is pleasant, the rooms are beautiful! The sand on the beach is small, violinous like snow - just heaven!!
And the minus that require categorical attention:
1. The floor in the room was very dirty, we arrived late in the evening, laid the children, took a shower, went there on the room, and in the morning looked at their feet and chips. The wife took a napkin and spent on the floor - it would be better not to see 🤣
2. In the pool, very clean water, the pool itself with different depths, very comfortable - NO, in the children's, smaller, area of the pool simply cannot be located, very strongly pulls the urine out of the toilets, right smells exactly at the level of water and a meter above. If you sail to the opposite end, there everything is good, airs.
3. We have not faced a problem, but I think there are few lying on the pool and beach(8 pcs), perhaps beach lying more relevant for Europeans, then should be enough.
An absolutely delightful stay. I highly recommend this place to everyone and especially those looking to relax and unwind by the beach. Not ***y places in India are like this. The facilities and staff are all top notch. Very professional and polite. They took care of all our needs without hesitation. There's a nice garden to walk at night, with direct access to beach and security guards on both exits.
The resort had very ample variety of food, with different restaurants to choose from. Though perhaps a bit overpriced compared to equally good restaurants nearby.
Overall, I wished we had stayed a little longer but already had flights booked. Definitely will come back when I'm back in Goa.
There were issues at check-in with payment from Trip.com and our rooms were in separate areas despite us requesting rooms in the same building. Upon asking multiple times we finally got a room nearby but the toilets were not working and we had to call for assistance multiple times which was always delayed.
The breakfast is really good, suitable for bringing children. The children like the swimming pool and going to the beach. The children’s club is average and the service attitude is superb. We were waiting for the luggage when we got off the plane. Go to hotel
The hotel itself is nice and clean, the room we had was 511 which if you want to walk to the beach going out the back way is a nice short cut, security guys are on point and really nice, only thing I would say the reception staff could do with some ramp up, what I mean by that is when we had checked in we was told that our passports will take 5 minutes to scan which to us was a bit alarming, scanning a document in today's day and age takes seconds, once that was done we was told ok you’ve checked in room 511 and that was it. So we asked the question ok it is our first time here are you able to point us in the right direction towards the room, to the response we got was 'oh you don't know where the room is' to which it replied 'happening to be our first time here no we do not know where the room is'
Just this little issue did put us off on day one but what can you do, apart from that we didnt have any other issues.
Very Good
75 reviews
8.6/10
Price from
VND 3,963,679
per night
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9.2/10
Great
GGuest UserPerfect location. Close to Panjim city, restaurants and ******s.
Hotel is very nice. Great breakfast buffet and nice pool and gym.
Staff are very professional but need to mention the great service provided by front office staff who works the night shift. Deevanshu might be his name. Appreciate the high level of service and assistance he provided.
HHuizi1234The hotel is a five-star hotel, TAJ Hotel owned by Tata. Both the food and service are very good. The one bad thing is that the hot water bottle is very dirty. I think I have to clean it more than 10 times. There is hair in it. And knitting thread
GGuest UserGot back from Planet Hollywood last week.
Location - this is a quite beach with beautiful small grain sand and clean. Many locals in the sea and clean. There are a couple of shacks each side on the hotel beach with beds and drinks and tables. Sunset is beautiful from here.
Hotel: On arrival we were greeted, luggage taken to our rooms. We had the luxury pool view room- good amount of space in the bedroom, lovely balcony over looking the pool, bathroom clean. Towels changed daily and cleaned well. If you want anything staff are more than happy to help.
Staff are extremely helpful - we had a couple of issues with the room, but turned out to be user errors. We had a maintenance chap in our room within minutes.
The food was absolutely divine - eastern and western palates catered for. Chef Veronus came to talk to us every day at breakfast, and also made us some dishes not on the menu - really delightful and exceedingly good!
The pool was very quite, but suited us.
April is wedding season and there were some weddings on during the day and evening, but this is in a separate part of the complex. We actually enjoyed watching elements from the side lines. The wedding decor was incredible.
We could not fault this hotel, we were taken care of so well!
PPrateek DahiyaRecently stayed at the Hilton Goa and had a pleasant yet inconsistent experience. The room itself was excellent - very spacious with a large king bed, beautiful furnishings, and sparkling clean bathrooms. The location was also ideal.The breakfast spread was nice.
However, the swimming pool was a major disappointment. There seemed to be an overabundance of chlorine or other chemicals in the water that made it uncomfortable to swim in. My eyes stung badly after just a few minutes in the pool … it was basically unusable throughout my stay which was unfortunate.Also there is scope of improvement in the healthclub as well!
The hotel staff were courteous and professional but lacked some warmth and hospitality I would expect from a high-end resort. I wouldn't call them rude by any means, but they stuck strictly to business with little smiling or engaging conversation. I was hoping for staff that went the extra mile to create a more welcoming environment.
Overall, the Hilton Goa has a lot going for it in terms of room and location. They need to address the pool chemical imbalance and inject more hospitality into their service to excel as a premier 5* hotel. The foundation is there but some tweaks could make this a truly worldclass hotel dest.Thanks
DDinesh K R MWow! Wow! Wow! Thats what we can truly say about Doubletree! Nithesh, Syantika & Shivram the 3 of them really made our stay Great and Wonderful! They deserve the recognition for their service. The night we arrived, we were welcomed by Nithesh at the reception. The check in was quick and Nithesh followed us all the way to our room giving us information on the bfast, facilities, f&b and other details that we needed to know! Great Service, Nithesh! At the cafe during bfast, we were served by Shivram. He made sure we did not miss a thing! Shivram, we were looking out for you over the next few days, but maybe you were on another shift. Great Service, Shivram! Last but not least, Syantika! Although you are a newbie, you did not seem like a newbie at all! Your charm and must-do attitude, awesome! Both my wife and me felt, that your truthfulness in attending to a query that we asked you, and getting an almost immediate response, just speaks a thousand words! Keep up your good work and you will go a long way! Thank you also to the ***agement and team of Doubletree Goa!
GGuest UserIt was our second day as we extended our stay. Good
Place to stay no doubt. Good can be improved as we tried the buffet for dinner but it wasn’t that great. Staff were fantastic as usual
GGuest UserI will start with the best: The character is chic, starting from the entrance and everyone with whom we have had to interact, polite, smiley, sincerely set up to help and to meet all your adequate needs - it is just a gun, megarepspect. Come only for the night with the family, it was a forced stop, but to the hotel this relationship does not have, in the morning at breakfast we prepared the best for all the time omlet with milk, then we asked the cash, which was not and cocoa, the guy didn't even know what it was, guggled and we all did! The territory is beautiful, the road to the beach is pleasant, the rooms are beautiful! The sand on the beach is small, violinous like snow - just heaven!!
And the minus that require categorical attention:
1. The floor in the room was very dirty, we arrived late in the evening, laid the children, took a shower, went there on the room, and in the morning looked at their feet and chips. The wife took a napkin and spent on the floor - it would be better not to see 🤣
2. In the pool, very clean water, the pool itself with different depths, very comfortable - NO, in the children's, smaller, area of the pool simply cannot be located, very strongly pulls the urine out of the toilets, right smells exactly at the level of water and a meter above. If you sail to the opposite end, there everything is good, airs.
3. We have not faced a problem, but I think there are few lying on the pool and beach(8 pcs), perhaps beach lying more relevant for Europeans, then should be enough.
GGuest UserThe hotel itself is nice and clean, the room we had was 511 which if you want to walk to the beach going out the back way is a nice short cut, security guys are on point and really nice, only thing I would say the reception staff could do with some ramp up, what I mean by that is when we had checked in we was told that our passports will take 5 minutes to scan which to us was a bit alarming, scanning a document in today's day and age takes seconds, once that was done we was told ok you’ve checked in room 511 and that was it. So we asked the question ok it is our first time here are you able to point us in the right direction towards the room, to the response we got was 'oh you don't know where the room is' to which it replied 'happening to be our first time here no we do not know where the room is'
Just this little issue did put us off on day one but what can you do, apart from that we didnt have any other issues.
SshreyThis is a proper 5 star property.
They know how to treat their guests.
They decorated the room, and arranged a surprise, everything was special.
There was a small blunder, but they made up for it, and sorted everything out, a perfect 5 star experience.
Also the attached beach by the hotel… is a different sensory experience to wake up to.
Very polite and professional staff, and courteous service.
Well done, and thank you
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