excellent service ever!!!!.. very recomended hotel in Palembang.. we arrived in a evening, the security have a good knowledge of service, help us to call the bellboy and bring our luggage to the lobby. the customer service very friendly and helpful. i got a lot of convinience and highest service from them. the room cleaniest hotel room ever. we got connecting room. the swimmingpool is small but no worries kids got a lot of happiness play on it. last but not the least.. they offering palembang foods' breakfast. the choice is not as much as i though but its enough to taste a from the sour savory food until sweetness.. maybe next if i come back palembang , will chose this hotel agai.. thanksss all staff the excelton more success and famous!!!
- **Soundproofing**: Some users report that even if the hotel is in a good location, if the soundproofing is poor (such as near a pedestrian street or a traffic artery), the noise at night will seriously affect the quality of sleep.
- **Breakfast service**: The end time of breakfast, the richness of the dishes, the freshness of the ingredients, etc. are important considerations.
- **Bedding comfort**: Details such as the hardness of the pillow, the support of the mattress, and the cleanliness of the sheets directly affect the check-in experience.
- **Check-out policy**: Whether flexible check-out is supported, whether there is a charge for late check-out, etc.
- **Wi-Fi quality**: Whether the signal stability and network speed meet the needs of remote work or entertainment.
GGuest Userexcellent service ever!!!!.. very recomended hotel in Palembang.. we arrived in a evening, the security have a good knowledge of service, help us to call the bellboy and bring our luggage to the lobby. the customer service very friendly and helpful. i got a lot of convinience and highest service from them. the room cleaniest hotel room ever. we got connecting room. the swimmingpool is small but no worries kids got a lot of happiness play on it. last but not the least.. they offering palembang foods' breakfast. the choice is not as much as i though but its enough to taste a from the sour savory food until sweetness.. maybe next if i come back palembang , will chose this hotel agai.. thanksss all staff the excelton more success and famous!!!
GGuest User- **Soundproofing**: Some users report that even if the hotel is in a good location, if the soundproofing is poor (such as near a pedestrian street or a traffic artery), the noise at night will seriously affect the quality of sleep.
- **Breakfast service**: The end time of breakfast, the richness of the dishes, the freshness of the ingredients, etc. are important considerations.
- **Bedding comfort**: Details such as the hardness of the pillow, the support of the mattress, and the cleanliness of the sheets directly affect the check-in experience.
- **Check-out policy**: Whether flexible check-out is supported, whether there is a charge for late check-out, etc.
- **Wi-Fi quality**: Whether the signal stability and network speed meet the needs of remote work or entertainment.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You’ll find over 1,500,000 hotels in 230+ countries and regions on Trip.com. Can’t decide which hotel to book? Browse the site for inspiration!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.