5-Star Hotels in West Java, Indonesia

I unfortunately booked an executive suite. Firstly, its location was inconveniently far from the elevator, and it seems all executive suites across all floors are situated in the same corner spot. The suite was definitely overpriced for its small size, and the layout was poorly designed. Furthermore, the amenities were neglected; the Jacuzzi was dirty, broken, emitted a foul odor when operated, and even expelled debris. I reported this to the front desk, and they moved me to another suite, but it had the exact same problems. I absolutely do not recommend anyone choose an executive suite; it's a complete waste of money. My ratings: Executive Suite Design & Location: 2/10 Overall Cleanliness: 8/10 (though they could improve by changing towels more frequently) Breakfast: 1/10 (Too focused on Asian food, despite most guests being Arabs, especially Saudis) Pricing (Value for Money): 5/10 (Overpriced) View & Hotel Location: 5/10 I suggest they lower their prices and encourage guests to choose a standard room with a river view. They should also pay more attention to offering Eastern, Arabic, and Western food options. Finally, some staff members were notably unwelcoming towards Arab guests and made no effort to provide better service.

Slippers are comfy, adult pool is cold water, kiddie pool has warm water. Location is near the safari, but our room facing the front is noisy with motorcycle sounds. Poor soundproof, can hear next door peeps moving stuff and talking. Mosquitoes in the room (we kill 4 and still got bitten! and room cleanliness is not up to standard as when we check in the sink got toothpaste mark). The toilets got no doors so it will stink the whole room if you go potty.

We had a truly outstanding experience at this hotel, and it exceeded our expectations in every way. From the moment we arrived, the staff were warm, professional, and genuinely eager to help. Check-in was smooth and efficient, and we were made to feel welcome right away. The room was immaculate, spacious, and thoughtfully designed, with a very comfortable bed. Everything was spotlessly clean, and the attention to detail—from the lighting to the amenities—made the stay feel both luxurious and relaxing. The hotel facilities were equally impressive. The common areas were beautifully maintained, and the atmosphere throughout the property was calm and inviting. Breakfast was a highlight: fresh, varied, and delicious, with plenty of options to suit different tastes and dietary. Overall, this hotel delivers exceptional service, comfort, and value. We wouldn’t hesitate to stay here again and would highly recommend it to anyone looking for a high-quality, stress-free experience.

Nice hotel and service is excellent from staff across of all duties. Being a tourist, I have to grapple with language and system differences, counter staff Mr Kukup and a young female counter staff Ms Nuansa (sorry if I get the name wrong) went out of their ways to help. I really appreciate that and they all gave Bandung warmth and hospitality. Thank you again. I was too engrossed with the beautiful sceneries to take photos of the hotel and staff and these attached are Kawah Putih and the tea garden. Hope it would inspire more people to travel here and stay in this excellent hotel.

The room itself is very clean, spacious, and comfortable. And I have to say, the ”0” phone service they offer is truly remarkable. It's incredibly efficient, direct, and responds promptly to every call.

If you're craving an escape that's both refreshing and visually inspiring, Hotel Indigo Bandung Dago Pakar hits the sweet spot. Tucked away in the cooler, greener side of Bandung—up in Dago Pakar—this hotel blends Sundanese heritage with modern aesthetics. From the lobby alone, I knew I was in for a treat. Wood carvings, vintage tiles, curated art pieces... it felt like walking into a living gallery. But the real magic? The view. Imagine waking up to pine-covered hills and misty mornings from your balcony. It’s a retreat above the clouds. 🚗 Getting There From Bandung Train Station: ~30 minutes by taxi or ride-hailing app From the city center: ~20–25 minutes The road winds uphill, so expect slightly cooler air the higher you go. You will feel the difference. 🎯 Nearby Attractions & How to Get There: Tebing Keraton – 10 min drive For a sunrise above the clouds. It’s a cliffside viewpoint with jaw-dropping scenery—bring a jacket and a camera. The road is narrow, better with small cars or scooters. Taman Hutan Raya (Tahura) – 7 min drive Forest park with light hiking trails, Dutch & Japanese caves, and peaceful greenery. Great for families with kids or elders. Dago Dream Park – 15 min drive A family-friendly amusement park with Instagrammable spots and kid-friendly rides. You can rent an internal shuttle to explore. Lawangwangi Creative Space – 5 min drive Art gallery + café with a stunning sunset terrace. One of my go-to places for coffee and creative vibes. Cafe D’Pakar – 5 min drive Open-air dining with epic views of the valley. Come early for a spot by the edge. It gets chilly in the evening—pack a sweater. 🏨 Why I Loved the Hotel Infinity pool facing the forest 🏞️ Spacious rooms with local design touches Bathtub with mountain view (yes, really) Rooftop bar + locally inspired cuisine Peace and quiet — yet not far from the city ✨ Final Thoughts Hotel Indigo Dago Pakar is more than just a place to stay—it's where nature, culture, and creativity collide. Whether you're on a romantic getaway, a creative workcation, or a family staycation, this place delivers on all fronts.

Pullman Bandung Grand Central is one of those places that quietly reminds you what good hospitality feels like. From the moment I arrived, there was a sense of calm professionalism that made everything flow easily. The lobby was bright and elegant without feeling distant. The staff were attentive and warm, not in a scripted way but genuinely present. That kind of energy sets the tone for the whole stay. The room was spacious, modern, and peaceful. The bed was incredibly comfortable, the view opened to the city and the hills, and at night the lights of Bandung felt almost poetic. After a long day of meetings and movement, it was the perfect space to slow down. Breakfast was excellent with a wide selection and a touch of local flavor. Sitting by the window with coffee in hand, watching Bandung slowly come alive, became one of my favorite moments each morning.

The room was quite good, and I was very satisfied with the hygiene. The service attitude was excellent, and the breakfast had a good variety. We stayed in room 01, which had two glass walls, offering fantastic natural light and views. However, the motorcycle noise outside was quite loud. Booking in advance was very cost-effective.

Service was excellent, all staffs were friendly. Cleanliness was not the best! At Verandah restaurant during breakfast we witnessed birds were eating from the serving spoons and bread/pastries that was in the open. Also there were webs on the shelves where they keep spoons/forks and plates. It was disgusting to see those!

As premium Hotel, it's organised clean and very good location. Farther more has very beautiful green mountains around, high quality of services and facilities. Clean tidy Room and very cozy bed. Good breakfast has wide variety for options and tastes. The staff friendly,