5-Star Hotels in Tuscany, Italy

这家酒店可以说是超级完美。但是美中不足的是由于我跟我朋友一起去的酒店，那个酒店前台可以说是直接忽略我，然后给我分配了一个最小最小的房间，这让我不是很高兴，毕竟酒店钱也不便宜。我朋友跟我定的同一个房型。I mean during the check in the entire time, the staff ignored me the entire time, I understand he knows I was with my friends, but I have my reservation separately, he should handle it by the order, and not just assigned me the smallest room just because I was a single person.I booked the exactly same type of room just like my friends, and their room is twice bigger than mine. And I can only eat breakfast in bed because there was no room to put it. That’s hilarious actually.

Having read mixed reviews on this hotel, i decided to give it a go as the price was reasonable for a large hotel with nice pool. Upon arrival, the front staff was fantastic, polite and helpful. We got upgraded to a larger room with balcony. The room was quite simple but clean. We had to request for slippers and toothbrushes as it is not provided unless you ask. We were extremely disappointed that the pool was closed even though it was 21°C and the sun was blazing hot. I chose this hotel so we could chill by the pool on the first day but obviously that didn't happen. The pool area was not maintained well maybe because of winter just before. It states in the website, there are two restaurants and bar but there was only one restaurant called Lumen. We went there the first night, the starters were excellent but the mains were very mediocre. The spaghetti was horrible, very soggy. Paying €150 for a meal for 3 if us was not really worth it as the mains were not good at all, and we had one dessert to share. Breakfast was not great, hot food option was not that nice. The bakery items were good though. Overall, it was okay... esp for that price. Location is close to Pisa Tower (15mins walk) and 7 mins ride to Pisa Centrale Stazione. Taximove app is very reliable and we used it to get to station and airport at reasonable prices.

It's basically a taxi to the central area. It's expensive to take a taxi in Florence. It's not very cost-effective, but the hotel is really good. Breakfast is of high quality although there is not much variety. The junior suites we stayed in were also quite spacious. But the senior room size set for a friend is relatively small.

Out of a perfect six, I'd definitely give it a six. 1. The guy at the front desk was very professional and friendly. Unfortunately, I forgot to ask his name, but he's in my picture! He made us feel right at home. Although the Park Hyatt Milan we stayed at was also very good a few days ago, the service at this hotel felt even more like home. 2. The room was incredibly new and clean, and the bedding was very comfortable. The complimentary fruit and turndown service were excellent. They even refilled our bottle of water when they saw we finished it! 3. The restaurant in the hotel lobby is absolutely delicious! The chef is the same as at the Michelin-starred restaurant. If you're looking for great taste and value, the lobby is the place to be. 4. If I ever return to Florence, I'll definitely stay a few more nights at this hotel!

During this trip to Italy, this hotel in Florence is the most satisfactory. It has high cost performance, good service and environment, and beautiful and large rooms. The location is invincible. It is opposite LV and Cadier. It takes 6 minutes to walk to the Cathedral of Santa Maria del Fiore and 15 minutes to walk to the Uffizi Gallery. It takes 5 minutes to walk to the best Hunan restaurant in Florence called ”Master Ba”. The room is cleaned twice a day and the towels are changed. We stayed for three nights, and they did this every day. The bed is made every night. If there is only one flaw, it may be that the breakfast is not very suitable for our taste, but this is not important. You can choose to go out for breakfast in a coffee shop. The pictures are all photos of the hotel I took. I have to mention that the flowers in the room are all fresh flowers...

Very close to the train station. Just during the epidemic, but the hotel is still very good at service. The location is also good, very convenient to the old town. The restaurant food and service upstairs is also very good 👍

The location of the hotel is great. The window of the room I stayed in was on the Arno River, and the old bridge was perfect for taking pictures. The front desk service is very good. The capsule coffee machine is clean and filled with water for the convenience of hotel guests. The breakfast is also good.

The La Gemma is a wonderful place to stay in Florence. Staff was very helpful & gave us a nice upgrade when we checked in for our second stay there. They also put a bottle of chilled champagne in our room to celebrate my birthday. Also enjoyed the lovely spa & rooftop outdoor lounge area with amazing views of the city. Will definitely stay there again.

Very very good hotel, clean and elegant, right in the city center, walking to all attractions, the bathroom is old

The service is super satisfactory! The room has a nice height. There are sanitary napkins next to the sink, which is very considerate. The view from the terrace on the sixth floor is great!