Here’s an example review for Valo Hotel:
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I recently stayed at Valo Hotel and was thoroughly impressed with the experience. The hotel strikes a perfect balance between modern design and cozy comfort. The rooms were impeccably clean, well-designed, and equipped with everything I needed for a relaxing stay. I particularly loved the smart layout, which maximized the space without compromising comfort.
The staff were friendly, attentive, and always ready to assist with any queries or special requests. The location was also a big plus—conveniently situated close to key attractions, public transport, and great dining options.
One standout feature was the wellness area. The sauna and fitness facilities were top-notch, offering the perfect way to unwind after a long day. The breakfast buffet was equally impressive, with a wide variety of fresh and delicious options catering to different tastes and dietary preferences.
Overall, Valo Hotel provided an excellent stay that exceeded my expectations. Whether you're traveling for business or leisure, I highly recommend it for its quality service, comfortable ambiance, and great amenities. I’m already looking forward to my next visit!
The hotel's location is pretty good; you can actually walk to most of the main attractions. There's also a rooftop where you can see different sights. The hotel lobby is very distinctive, and it includes a buffet breakfast with a wide selection. Even if you have an early flight the next day and can't make breakfast, the front desk staff are very thoughtful and will arrange sandwiches and drinks for you. On the downside, the sauna's operating hours are from 5 PM to 9 PM, which often means we're not in the hotel and can't use it.
The environment is very good, there is a gym with complete facilities, suitable for all kinds of people to exercise, very close to the city center, I like it very much, if you come to Helsinki, you will live here, if you don't live here, you are not Chinese
The breakfast was amazing! In the restaurant I was sad to see they only had one server in the restaurant she seemed to be working very hard but it took a long time to get our bill. I’d like to see them utilise the outdoor area more because it’s very nice. The front desk were very attentive
I’m so glad I chose this hotel in the last minute. The staff are very friendly, the room is clean, new and fresh; and the bed and pillows are very comfy. They have extensive range of breakfast, even gluten free and dairy free smoothies. Sauna is super nice and clean, and free! But what surprised me the most (very nice surprise) is they have the mini shower/bidet in the toilet 👍😀
The location, service, cleanliness, and facilities are all excellent. The one thing I would like to add is this - I am a person who works out at the gym a lot. I have my own requirements when it comes to gym facilities. From my past experience in travelling, even for top 5 star hotels, the gym generally speaking at just so - so. For NH collection Helsinki, frankly speaking this is the first hotel gym I ever encountered that has a proper squat rack - and with proper bars - and with proper plates. I have never seen this before. Most 5-star hotel gyms, at most, has a ”smith machine” only. With a proper squat rack, a lot of serious workouts can be done - bench press, squat, and deadlift. Therefore, I give extra credit to NH collection Helsinki for having the vision to house a proper squat rack.
This is the best hotel I have ever stayed in, no doubt about it.
When checking in, the front desk patiently and carefully informed us one by one, and I checked in an hour in advance and it went smoothly.
There was a very fragrant tea for breakfast. I asked the waiter which one it was, and she spent more than ten minutes to help me find the tea.
The hotel in Finland is comfortable and relaxing.
The room was clean and tidy, nothing fancy but perfectly adequate, and housekeeping was very diligent every day! The breakfast spread was quite generous, mainly Western-style, with fewer Chinese options. Getting around was quite convenient; taxi drivers generally knew the location well. If you're sightseeing, you can pretty much cover everything on foot within a day.
It's quite convenient to take the tram from the station. If you're staying in Helsinki for a few days, you might consider getting a one-day or multi-day pass, as it's more cost-effective. A single ticket is valid for 80 minutes, allowing you to take various buses or trams within that period. The hotel is also next to a small bay with decent views.
The area around the hotel seemed to be more of a business district with many companies, rather than a tourist spot. It's a bit of a distance from the city center, but it's within walking distance to the subway, and only one stop away from Kamppi, the city's central hub. You can enjoy sea views right from your bed; the beautiful scenery from the window was the biggest highlight of our trip and the main reason we kept extending our stay.
The only downside was the housekeeping, which was quite disappointing. Even though we extended our stay, a thorough daily cleaning should still be expected, shouldn't it? There were coffee stains on the mugs, dirty spoons weren't replaced, and even urine stains on the toilet seat...
Despite these issues, the value for money was still quite high. Helsinki truly stands out as the Nordic capital offering the best value for hotels, and I believe this hotel's excellent value significantly boosted my overall impression of the city.
Great
125 reviews
9.2/10
Price from
PLN 330
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9.3/10
Great
HheidiOverall, my recent stay with Bob W was disappointing.
I booked the 4-person penthouse room primarily for the use of the sauna on my last day of the trip.
Firstly, pin code provided was only valid for door access to the stairs, not door to the elevator side at night. This became a significant inconvenience, especially for a female traveler like myself who arrived at night after a tiring flight. Having to carry a 20kg luggage and a 10kg carry-on up five flights of stairs was both physically demanding and frustrating. Clear arrangements on how to access the elevator at night should have been considered for guest.
Secondly, check-in process was not clearly communicated, causing panic upon arrival. Unfortunately, I had to seek help from customer service on a third-party booking site and reach out via email to obtain a check-in link, which added unnecessary stress and confusion.
Furthermore, instruction for turning on the sauna were unclear, and I was unable to enjoy it until the next morning at 8am, just few hours before my checkout time. I had specifically chosen the penthouse room with the sauna for a relaxing and enjoyable experience. due to the lack of clear instructions, and had to seek assistance to figure out how to operate it properly, which ate into the limited time I had available to enjoy the amenity.
In conclusion, my stay with Bob W fell short of my expectations. The limited time to enjoy the amenities, issues during the check-in process and accessing the elevator, made for a less than satisfactory experience. I hope that Bob W seriously takes feedback into consideration and makes the necessary improvements to ensure a more enjoyable stay for travelers in the future. Thank you
FFeiyuDirectly opposite the hotel is a small, quiet park. The location is excellent, being very close to the city center, port, and subway, which makes getting around incredibly convenient. There's also a great coffee shop just a short walk downstairs. Overall, I really liked my stay. The only minor point is that there was no kettle in the room for boiling water, and I had to ask for one. I'd suggest the hotel consider proactively providing kettles, especially for Asian guests, and Chinese visitors in particular, as it's a common preference.
YYee11Stayed at Scandic Helsinki Aviapolis, a convenient airport hotel near Helsinki-Vantaa Airport. Overall, it was a good stay, ideal for transit travelers and short visits.
The hotel is just a few minutes from the airport, with a free shuttle service running every 20–30 minutes. It is also within walking distance of Aviapolis train station (about 15 minutes), making it easy to reach Helsinki city center. A major plus is the Jumbo Shopping Mall nearby, offering a variety of restaurants, shops, and a grocery store—perfect for those needing last-minute essentials or an alternative dining option.
The room was clean, modern, and functional, featuring comfortable bedding, a work desk, and a well-maintained bathroom with a walk-in shower and essential toiletries.
The breakfast buffet starts at 6 AM, offering a great selection of fresh bread, cold cuts, hot dishes, and Finnish specialties. For those with super early flights, a light breakfast is available from 4 AM.
Due to time constraints - I briefly checked out the gym and sauna in the basement which appeared well-maintained.
The staff was friendly and efficient, making check-in and check-out smooth. The overall atmosphere is modern and practical, making it a great choice for travelers catching an early flight or needing a short, comfortable stay near the airport.
AAr JayIt has bidet!!! 10/10. First time to see one in EU.
Perfect location just right outside of the hotel is a tram stop. It has a grand lobby with a nice overlooking of a Town Square which is good for People Watching. Room is clean and spacious. I was able to checkin early at 12pm.
My only complaint is the pillow. It’s too ‘bloated’ and not comfortable for sleeping. So I used the duvet of my other bed (being in a Twind Bed Room) as my pillow. The handwash container was empty. But the shower is nice. Strong waterflow.
KKHAMINI CHANDRANHere’s an example review for Valo Hotel:
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I recently stayed at Valo Hotel and was thoroughly impressed with the experience. The hotel strikes a perfect balance between modern design and cozy comfort. The rooms were impeccably clean, well-designed, and equipped with everything I needed for a relaxing stay. I particularly loved the smart layout, which maximized the space without compromising comfort.
The staff were friendly, attentive, and always ready to assist with any queries or special requests. The location was also a big plus—conveniently situated close to key attractions, public transport, and great dining options.
One standout feature was the wellness area. The sauna and fitness facilities were top-notch, offering the perfect way to unwind after a long day. The breakfast buffet was equally impressive, with a wide variety of fresh and delicious options catering to different tastes and dietary preferences.
Overall, Valo Hotel provided an excellent stay that exceeded my expectations. Whether you're traveling for business or leisure, I highly recommend it for its quality service, comfortable ambiance, and great amenities. I’m already looking forward to my next visit!
RRoger L WongThe building is pretty new and clean. However it is relatively small consider Helsinki is not a crowded city. It is conveniently located with a small supermarket around the corner. Otherwise will have to walk back to Helsinki station area where there are a few larger supermarkets available. Heating is not very strong for the time we visited (late Oct). I can't imagine how heating would be enough during winter. We were quite happy with our stay but one small thing that can be improved - a simple instruction on how to separate our rubbish. We are happy to comply with the Finnish way of recycling but at the same time we were a bit confused on which bin is for which item.
DDaliThe location, service, cleanliness, and facilities are all excellent. The one thing I would like to add is this - I am a person who works out at the gym a lot. I have my own requirements when it comes to gym facilities. From my past experience in travelling, even for top 5 star hotels, the gym generally speaking at just so - so. For NH collection Helsinki, frankly speaking this is the first hotel gym I ever encountered that has a proper squat rack - and with proper bars - and with proper plates. I have never seen this before. Most 5-star hotel gyms, at most, has a ”smith machine” only. With a proper squat rack, a lot of serious workouts can be done - bench press, squat, and deadlift. Therefore, I give extra credit to NH collection Helsinki for having the vision to house a proper squat rack.
GGuest UserThe breakfast was amazing! In the restaurant I was sad to see they only had one server in the restaurant she seemed to be working very hard but it took a long time to get our bill. I’d like to see them utilise the outdoor area more because it’s very nice. The front desk were very attentive
GGuest UserThoroughly enjoyed my stay. The hotel is centrally located (walking distance from Kampii, train station, etc.), the room was spacious and well equipped, the service was impeccable and the breakfast buffet extensive. I also enjoyed the dinner, which was included in the room rate. Overall, very good value for money (compared to other hotels). Highly recommend.
AAnonymous UserIt was a wonderful 3 nights stay in the lovely city of Helsinki. The hotel is located in the city center, which makes dining and shopping and getting around anywhere super convenient. Despite being right next to Helsinki Central station and the bus terminal, the room is super quiet. Sound proofing is 👍🏻.
My room was clean, cosy, spacious and tastefully designed. The amenities in the room was very basic; they only provide towels, no other amenities were provided. Bedroom slippers to be purchased. Doesn’t affect our stay much though. The location tops everything else.
Buffet breakfast was good too.
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