4-Star Hotels in County Durham, United Kingdom

I had a very satisfying stay. On my journey from York to Edinburgh, I made a point of stopping for a night in Durham to experience the romance and elegance of a traditional English small town. This Hotel Indigo is converted from a historic local school, so from the facade to the corridors and even the rooms, the original style is beautifully preserved. The room was quite spacious and well-equipped, and the staff were all very warm and attentive. The breakfast was also excellent, a mix of buffet and à la carte. Overall, I was very happy. It would have been even better if the air conditioning in the room could have provided a bit more heat. I imagine we'll return to this charming town in a few years – looking forward to our next visit!

This is a very traditional British hotel. The building itself feels steeped in history, and the staff are very much in the English style. The room was clean and tidy, and the soundproofing was good. The air conditioning was plenty warm enough in winter, though it was a bit noisy. The hotel is located right near the town center, just a few minutes' walk, allowing you to soak in the charm of a classic English town.

Great stay for my birthday! The Pin is fab with lots of activities to keep you busy. We upgraded the spa which was well worth the £60 each (the sunny weather also made this a great experience). The room was a fab size (deluxe double) and the food was delicious. We really enjoyed our stay and have booked again.

Was a romantic get away, found that the drinks are expensive inside the hotel. we never ate at the hotel, as there is a couple of nice pubs close by. the staff were friendly, THe place is a bit of a maze but cool. they do run daily tours but its best if you book up in advance as when we tried to do day of the tour no availability. it is run via a 3rd party not the hotel itself.

Amazing stay. The customer service was impeccable from the off, very clean, all the necessary amenities, and a super comfortable bed and pillow.

The room was spacious and very comfortable. The air conditioning worked perfectly, and the TV could be connected to a mobile phone for streaming, which was very convenient. The staff were friendly, professional, and provided excellent service throughout my stay.

First visit and it will not be last. Building is beautiful full of character. Sedgefield is a lovely village. However, the room we stayed in 416 needs soundproofing. When we went back to room on the night there was a loud constance noise like a furnace, on enquiring by staff I was advised room was next to kitchen its the extractor fans going. It did stop after evening service but was woken up early when they were put on again for breakfast and on constant till we checked out. On returning I will be requesting a room no where near kitchen.

A lovely traditional country house hotel. The public rooms were just what you expected, old world charm, the food excellent but the best asset  was the friendly and helpful staff. Unable to comment on bedrooms as we were in an accessible room which wasn’t great, good parking though. Needs attention to basic customer requirements, overall a great few days

We were very pleased with our recent stay. The accommodations were comfortable and provided a relaxing environment. The service we received was attentive and always delivered with a smile. We particularly enjoyed the convenient location and the overall pleasant atmosphere. We would gladly recommend this establishment to others.

The place was brilliant from start to finish. The staff were amazing, friendly and super efficient. The room was amazing, clean, well stocked with hot drink offerings, fan provided as it was pretty warm, everything you need is there. The restaurant for breakfasts and one evening meal was fantastic, the food is beautiful, the service exceptional and a lovely setting. Overall we had a super weekend in a fabulous hotel in a stunning location.