Holiday Inn Almaty Reviews

Very professional customer service. Breakfast options are great. Reasonable pricing and walkable to city center.

What a fantastic experience for a business trip! The hotel boasts a modern exterior and a chic, tasteful interior that immediately sets a relaxing tone. Rooms are thoughtfully designed to be warm and comfortable, fully equipped with all amenities. The plush bed was incredibly comfortable, ensuring a deep and restful sleep. Complimentary, high-speed Wi-Fi is available in both public areas and rooms, perfect for streaming videos without interruption. The guest rooms are impeccably clean, with fresh towels and toiletries replenished daily. Rooms are spacious and well-lit; pulling back the curtains reveals beautiful city views. The in-room air conditioning worked perfectly, providing a wonderfully cool and comfortable environment for sleeping. The room's decor is simple yet elegant, and the comfortable bedding guaranteed a peaceful night's sleep. The bathroom is spotless, and the ample hot water made for a refreshing shower experience. The in-room Wi-Fi signal was stable and fast, making it easy to share my trip highlights with family and friends anytime.

Overall, I was quite satisfied with my stay. It was very comfortable, and there were plenty of dining options nearby. Excellent!

Very nice hotel. Stay here several times. Good balance between quality, comfort and price.

The room was a bit small, and it overlooked a large construction site. There are parks and shopping malls nearby. The restaurant was decent.

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My recent stay at your hotel was absolutely exceptional from start to finish. The moment I arrived, I was greeted by the warm and professional staff who made check-in a breeze. The room was stunning—spacious, impeccably clean, and offering a breathtaking view of the city skyline. The bed was incredibly comfortable, ensuring a restful night's sleep after a long day of travel. What truly stood out was the outstanding service. Every staff member I encountered was attentive, friendly, and went above and beyond to ensure my comfort. The breakfast buffet offered a wide variety of delicious options, and the on-site amenities, including the well-equipped gym and serene spa, greatly enhanced my experience. The hotel’s prime location made it easy to explore local attractions, with many shops and restaurants within walking distance. I thoroughly enjoyed my stay and will undoubtedly choose your hotel again on my next visit. Highly recommended for anyone seeking a perfect blend of luxury, comfort, and impeccable service!

Conveniently located for a business trip, with a shopping mall nearby. The breakfast was excellent.

Good location, good service, a little expensive. But overall ok

The breakfast spread was quite varied, and the restaurant manager was very welcoming, greeting guests daily. The room was a bit small; with the sofa bed extended, there wasn't enough space to lay two suitcases flat. There's a shopping mall directly opposite the hotel, offering restaurants and burger places that stay open quite late. However, the hotel itself is located on a slight incline, and there's no sidewalk when crossing the road, so guests need to exercise caution.

The housekeeper was excellent, and the front desk staff were equally good. I also booked an H Hotel, which is located downhill to the left of this property; their staff were also very helpful, assisted with taxis, and spoke English.

Hotel room was clean and adequate. There is a mall right opposite the hotel. Friendly staff and speaks English. Breakfast is simple but good.

The room was nothing special. The dining downstairs was good, and room service was available. There's a large shopping and dining complex about 200 meters from the hotel. Overall, it was just okay.

Cheap dated place to sleep. Don’t expect any help or manners from service staff.