LLavinia Ꮤ💐During my stay in Kunming, I chose this hotel renowned for its tropical ambiance. Upon check-in, there were certainly commendable aspects, as well as a few minor disappointments, which I'll honestly document for fellow travelers' reference.
🌴The hotel's most captivating feature is its environment. The lush, layered greenery gives the distinct impression of being in a tropical garden. The space is expansive, and the rooms are quite spacious with a well-designed layout, making for a very comfortable stay. Although it's been open for some years, it's evident that maintenance is meticulous; the walls, floors, and furniture are kept clean and tidy, with no signs of age. The vibrant green foliage is abundant, with winding paths creating a serene atmosphere. Being here feels like escaping into a quiet, hidden sanctuary deep within the city, far from the hustle and bustle, with the evening breeze rustling through the trees, gentle and relaxing.🍃
🏋🏻♀️I also want to specifically mention the fitness center and swimming pool. Their size is uncommon for hotels of this type, with a full range of equipment and crystal-clear pool water, making for an invigorating swim. The changing room facilities are also well-equipped. For those who regularly exercise, these are definite bonus features.
☔️However, during this stay, I also encountered a few minor disappointments. What was particularly disheartening was the lack of appropriate service etiquette. The hotel's greeting service seemed subjectively biased, treating guests inconsistently. I observed other arrivals being greeted with polite welcomes and gentle assistance with their luggage, while upon my arrival, no one inquired or assisted me. This disparity, the absence of a warm greeting or help, subtly diminished the initial excitement I felt upon entering the hotel.
Furthermore, for me personally, the mattress was too soft, and the pillow height wasn't ideal, leading to some shoulder and neck discomfort after a night's sleep. The comfort level definitely didn't meet my expectations.
Also, my friend arrived before me, and the room they were initially assigned had a leaking ceiling, possibly due to old facilities in some rooms. While the hotel promptly addressed it, I still hope that housekeeping can thoroughly inspect rooms before assigning them to guests.
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