Explore 5-Star Hotels in Kunming

Location is a big plus here — right next to the convention center, a shopping mall with tons of dining and shopping options, and DiDaDi outdoor theme park is literally just outside the hotel. The kids loved it and kept themselves busy the whole time. Rooms were great and the outdoor bathtub was a nice bonus. We had a minor hiccup with the AC going out overnight, but the manager was super responsive and got us moved to a new room without any hassle since the technician wasn’t around over the weekend. Really appreciated that. Free breakfast and supper are both included, and honestly both were really good — plenty of variety and everything tasted great. Oh, and don’t sleep on the hotel’s rooftop photo shoot. The views up there are stunning and it’s a proper must-do during your stay. All in all, a really enjoyable stay. Highly recommend!

The hotel environment is fantastic, right next to Yulongwan Park. There's a small path leading to the back entrance of the park, and it's lush with greenery, making the air really fresh. The front desk staff (especially the young lady) was super friendly and provided excellent service. The room was spacious, and all the drinks in the minibar were complimentary. It also had a balcony, perfect for soaking up the sun and enjoying a cup of tea – super relaxing!

I spent a long time choosing a hotel for our trip to Kunming because I wanted somewhere that would keep the kids entertained, but also be suitable for celebrating our wedding anniversary and a birthday. I chose this place primarily for the bathtub in this room type and its convenient location. However, once we arrived, I was truly impressed by how comprehensive the amenities are. From meals to entertainment, and catering to both children and adults, everything is taken care of. The staff were also incredibly friendly and attentive. The biggest surprise was the handwritten birthday card – in this digital age, a handwritten card really warms the heart. We booked two nights, and we didn't even leave the hotel for one of them; we spent the entire day there with the kids and never got bored. My children are already talking about coming back again.

To start with: it's been a long time since I've had such a satisfying experience. **Facilities**: This is a hot spring resort that's well-maintained despite its age. Villa 10 is perfectly situated, and the facilities are in excellent condition – not a single sliding door was out of order or stuck, which is quite impressive. However, it would be even better if the front door locks were upgraded. **Cleanliness**: Very clean, very satisfied. **Environment**: I walked all around the resort grounds; the scenery is beautiful. Beyond the expansive lake views, there's also a hidden gem of a pond with bald cypress trees. **Service**: Absolutely more than five points, more than five stars – truly perfect. The golf carts were available on call, and the turndown service was meticulous. A special thanks to Ms. Yang at the front desk for helping to coordinate our departure transfer, adding another wonderful touch to our trip. **Afternoon Tea Experience**: The taste was exquisite; I even worried I might never find such delicious pastries elsewhere again. **Airport Transfer Service**: The transfer car was good, and the driver was skilled and provided thoughtful service. **Outdoor Garden Hot Spring Experience**: The hot springs were great. The bathing area even thoughtfully provided a stool for seniors, though the lighting in the changing area was really too dim to see the locker numbers. **Food**: The food was also good. I really liked the mushroom and radish dish at dinner, and the roasted duck was unique. The breakfast rice noodles were outstanding! And the gulls loved the birdseed provided for them too.

If I'm looking to relax by Dianchi Lake again, I'd definitely consider InterContinental. The hotel is very close to Dianchi Lake, and you can walk to Haigeng Dam to watch the sunset, which gives it a real vacation vibe – perfect if you're planning fewer city excursions. The evening ceremony was quite interesting, especially since it was drizzling the night we watched, which added a lovely atmosphere! However, during the ceremony, there were many children running on the wooden bridge, which wasn't ideal for those of us watching from the lobby bar. Perhaps they could consider roping off the area during the ceremony? Also, the drinks at the lobby bar were quite mediocre. Can they really not afford a proper bartender? Facilities: Generally meets 5-star hotel standards. Although it's an older property, the room facilities are well-maintained. A downside was the pool changing rooms, which were quite basic and not cleaned promptly. Hygene: Very good, the room was clean and tidy. Ambiance: The hotel's public areas are relatively small for a resort hotel, but the plant arrangements are lovely, and there are many name tags to identify the trees. However, the numerous shops inside do detract from the brand's premium feel. Service: The shuttle service was efficient, and the staff were warm and welcoming, making for a comfortable stay. Another point of criticism is the breakfast restaurant. Both the variety and quality were not up to the InterContinental standard, nor did they match the hotel's resort positioning. After all, a delicious breakfast is what makes you want to return. Furthermore, at the two noodle stations, the instructions were unclear. One side was a fixed small bowl of rice noodles, while the other was plain noodles where you added your own toppings. There should ideally be a small blackboard listing the options for guests to choose from, but there wasn't. The staff also didn't proactively explain the options; I had to ask detailed questions to understand. This led to a poor experience, especially since the noodles weren't particularly tasty. I hope the hotel can improve this in the future.

My stay was super satisfying! Daisy at the front desk was warm and polite, and check-in was very fast. The room was clean and tidy, the bedding was soft and comfortable, the bathroom had no strange odors, and there was plenty of hot water. The hotel's location is convenient for getting around and dining. The soundproofing was good, so it wasn't noisy at all at night. The housekeeping auntie provided thoughtful service, and all facilities were complete and in good condition. It's excellent value for money, and I'll choose this hotel again for my next trip. Highly recommended!

This is the best hotel I've stayed at in the past two years in terms of service. Facilities: It's like a brand new hotel, incredibly well-maintained and fully equipped. The elevators are super fast; it's rare to find a hotel where you don't have to wait to go up to the 30th floor, and this is one of them – amazing! Hygiene: The cleanliness is impeccable, with no untouched corners. The bedding is fantastic, and both the mattress and pillows are very comfortable. Environment: The transportation is very convenient, with shopping areas both in front and behind the building. The city street views and natural scenery are all beautiful. Service: The service is simply beyond words, incredibly thoughtful. Check-in was seamless, and all issues were handled very promptly with an excellent attitude. The welcome fruit platter was generous, the handwritten card was a lovely touch, and they proactively offered water. The butler service was spot-on. I was also very satisfied with the restaurant. It was an absolutely flawless stay. There was even bread in the room, which was an incredibly thoughtful touch. 100% recommended, 100% positive review.

The hotel's decor isn't modern; it has a traditional American style. The bathroom mirror and wall sconces reminded me of a home I once lived in, which had a similar design, so it felt very nostalgic. Although the room's facilities show their age, you can tell they've been meticulously cared for and well-maintained by the hotel staff. The cleanliness is spot-on, and the hotel service is very attentive, friendly, and polite. I recommend the connecting rooms for families; they offer plenty of space while still providing a good degree of privacy. The location is excellent. Just a short walk from the hotel, you can find authentic 'xiaoguo mixian' (small-pot rice noodles) and local barbecue. You can easily reach many wild mushroom hotpot restaurants by scooter. It was really enjoyable taking the kids around to experience the cityscape of Kunming.

Facilities: This is a Shangri-La Group express hotel, boasting a stylish and modern design. It shares the same building with the main Shangri-La hotel, so guests have access to their gym and swimming pool. The brand-new amenities make for a very comfortable stay. Location: It's conveniently located near the Parc 66 shopping mall area, and the Tuodong Sports Center Metro Station (Line 3) is right outside, making travel easy. Service: The hotel's Kaitang Cafe offers an excellent breakfast with a wide variety of high-quality dishes, including local specialties and outstanding bakery items. The restaurant staff are very friendly and helpful. The fitness center also provides fantastic service; they even offer complimentary coffee after your workout. I'd also like to thank the front desk staff, ISABEL, LOUIS, and HALINA, for their excellent service during my stay.

Beautiful hotel. Bed was comfortable with full pillow selection! Bathroom had separate shower and bath tub. It is connected to a mall and easy walk to alot of wonderful food and shopping which was helpful when it was raining. We truly appreciated the desk staff. My husband had left an item on the train. They contacted the station on our behalf and helped to find it and arrange for us to pick it up. This was only a connection to our next destination but it was a welcomed stop. Definitely explore! We found the most wonderful bakery by walking aimlessly while enjoying the city views.