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"The hotel experience was very good overall. The location was nice and convenient, the check-in process was quick and easy, and the staff were very friendly and helpful. We had made a separate booking for the second day with twin beds, but the staff kindly arranged for us to stay in the same room with a double bed for both nights, which we really appreciated. The facilities were clean and well maintained. Would definitely recommend this hotel."

"Access into the hotel after checking in, requires an access card which removes the need for room keys in the lift. Room doors were quite hard to push. Room was clean. Windows open and close with automated switches, but I couldn't figure out how to get the curtains open. Bed was comfortable enough. No mini-fridge but a good blend of teas, the usual coffee sachets and choice of sweeteners. TV was small with tinny audio The bathroom was clean. However, there was a missing circular plug (above the mirror), which given the number of rodents spotted outside in the square, was a bit unnerving. Wires could be seen running, so it must be access for some type of electrics. Sealant was not completely run on the left side of the sink. I would have preferred to have the light switch on the inside of the bathroom, for obvious reasons."

"Great hotel, but very expensive. But on that day all hotels were very expensive because of a number of exhibitions on at the London Excel centre."

"Clean and affordable. Good location for a small family. Nearest bus stop 10min walk away. Must have a car or use uber to get around. Room cleaning needs to be requested at reception. No drinking water or tissues or basic amenities available in rooms. Staff were friendly. Free breakfast for children with paying adults during summer holidays."

"The best hotel I have lodge so far for now in llford very affordable and very good for the price really enjoyed my stay"