Scandic Neptun Reviews

Good location next nice area, staff was very friendly and nice, room was spacious, breakfast good as well, we had a wonderful stay.

Terrible hotel, no services, no cleaning, rooms get hot like an oven and they do not have AC.Room was not available till 4:30 PM. Personnel are indifferent. Avoid this hotel.

Service need improve.like change the tower and body wash in time.

I booked a local fjord tour and chose this hotel because it departed and arrived from the bus terminal close to it! The location was great, the room was spacious and the interior was lovely, so I was very satisfied!

The facilities are old and the service is very poor. The room type assigned is different from the one booked. The location is OK, in the city center, but the windows are very poorly soundproofed and the traffic noise on the street is too loud.

I booked a suite, but on the first day of check-in, they told me they were all full and I could only stay in the smallest room. The next day, a man claiming to be the manager moved me back to the suite. I asked how the first day would be calculated. The difference in room rates alone was over 2,000 RMB. In the end, they only refunded me 2,000 NOK, which is about 1,400 RMB. Luckily, Ctrip compensated me in the end.

The room was simple, but it had a bathtub and I was able to sleep comfortably and soundly. Thank you very much.

Facilities: Good Cleanliness: Good Environment: Good Service: Good

My request was not accepted at all. I'm sad.

地點方便，鄰近火車站及巴士站，到那裏都很方便！櫃檯服務員也很親切有禮貌！笑容萬分！房間都很闊落，也很亁淨清潔！