Ibis Budget Bordeaux Centre Gare Saint-Jean Reviews

Good location opposite from St jean train station and near public transportation...thank you for hospitality🙏

Ultimately a functional and very basic / spartan room. No frills. Have to put a deposit to get the hairdryer. Was glad that the a/c worked well enough and there was lift to every floor. You can top up water at the restaurant.

The room is clean, the mattress is good and the hotel is really close to the station. The breakfast buffet is really nice and you can have your breakfast from 5am to 10am. It's really convenient for early trains.

Truly enjoyed my stay at ibis budget bordeaux centre gare saint jean. The staff were very friendly, helpful and the stay is comfortable and pleasant. The room is spacious and very clean. Baggage storage is available as the hotel as well. Hotel is well situated near subway station which is really convenient.

Overall very good for the price and location if you need to take an early train. The staff was very helpful. And you can order food delivery from the lobby. It super useful. Will go again. The staff was helpful.

This hotel experience was absolutely terrible! First, the tall receptionist was incredibly unprofessional; second, we parked in the underground parking lot, paid €58 for parking, and our car was even scratched! That evening, when we checked in, the tall receptionist was chatting with other people the whole time. We waited right in front of him, and even though he saw us continuing to chat with several people, he ignored us completely! We kept standing in front of him until he slowly finished his conversation before we were finally checked in. At check-in, we clarified that the hotel didn't have its own parking lot, but we could park in the parking lot opposite the train station. Paying at the hotel cost €26 per day, while paying directly at the parking lot cost €32 per day. We planned to pay at the hotel. The next evening, when we wanted to drive out, we paid €26 at the hotel. The white receptionist gave us a 24-hour parking ticket with a QR code, but when we tried to scan the QR code after driving out of the parking lot, it showed the ticket was invalid! Frustrated, we parked the car back in its spot and returned to the hotel to request a refund for our parking fee. It was during shift change, and the white woman said she was off duty and wouldn't serve us. Then the older man took over, saying he couldn't give a refund and we had to park for another day, paying an extra €26. He said he'd give us a 48-hour parking ticket to use upon checkout. We parked in that parking lot for another night! The next morning, when we went to pay, we discovered our car had been scratched, and the bill showed €64 – the €26 we paid at the hotel was wasted… We had to find a parking attendant ourselves, show them the hotel parking ticket, and have him change the payment to €32, so we paid a total of €58 (for two days). Since we don't speak French, we were fortunate to have a kind Arab woman help us communicate about the parking fee while we were talking to the parking attendant. Thank you! But our car was scratched in the parking lot!!! We don't speak French, and the parking attendant doesn't speak English, so we didn't seek compensation. However, this whole experience was extremely unpleasant and incredibly frustrating!!! !

Spacious and bright, it looks very clean and tidy. Hair dryers are not provided, and you need to pay a deposit of 10 euros at the front desk, which can only be paid in cash. You can return the hair dryer and get the deposit back. Although the elevator says that luggage storage is charged, they actually do not charge luggage storage fees. Washing, toilets and bathrooms are all separate, which is quite unexpected. This hotel is opposite the train station, a one-minute walk.

The hotel is just opposite the train station, just a few minutes' walk away. It is very convenient to take the bus. The room has basic facilities, simple and hygienic, very suitable for backpackers traveling alone.

The housekeeping staff were rude; they came to clean very early, but when the person was still in the room, they only gave them a towel and didn't clean it again. The hotel also charged extra for luggage storage, 2 euros per piece.

This hotel is quite good value for money because it is right across from st jean train station. But there is no water or hairdryer, toothbrushes are not provided. I asked the front desk to see how to solve the drinking water, they asked me to pay Euro 20 as a deposit, which uses their hot water kettle to boil water to drink. It was quite strange, as other hotels would have provided drinking water.

Good location, clean and tidy, and the service is satisfactory. Compared with other hotels in the same system, the layout of your hotel is reasonable. It's just that the WiFi was simplified this time, and there is no WiFi at all. For some reason, there is no kettle provided! Put a kettle on each floor.

The location is convenient, right across from the train station. The room is completely unfurnished except for bath towels; there's no kettle, cups, or hairdryer.

The room is clean and tidy, the service is friendly, it is directly opposite the train station, and it is very convenient to travel by tram or bus. Luggage storage is 2 euros per piece, and a deposit of 10 euros is required for a hair dryer or conversion plug

It's very close to the train station and the room was clean. I'm satisfied.