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"The hotel is a large British house with wooden floors, my door is on the top floor, the room is large, the family room is kingsize bed. The shower head is very good and offers a variety of toiletries."

"Staffs are helpful. Hotel room is clean and spacious."

"The house is perfectly clean, quiet and beautiful, historical sense, have a perfect sleep. The host is very nice and the hostess is elegant, lovely place"

"Our stay at this hotel left us feeling a bit underwhelmed. While I wouldn't go so far as to say avoid it entirely, I can't recommend it or see myself returning. The room, advertised as having a king-size bed, disappointingly turned out to be a double. Despite the hotel's emphasis on green choices, the room was unbearably warm upon arrival. We had to open both the windows and the door just to cool it down. This lack of basic comfort seemed counterintuitive to their eco-conscious branding. Furthermore, small but crucial amenities were absent, such as a hairdryer, and some lights weren't working. The absence of an in-room phone meant there was no easy way to request these missing items, adding to the overall inconvenience. The breakfast experience was equally disappointing. The so-called buffet consisted of a small, albeit pleasant, continental breakfast. However, being asked immediately upon arrival if we'd like to pay an additional £10 for a cooked breakfast made the setup feel misleading. At £14.50, the continental breakfast alone did not feel like good value.  The restaurant also had a notice about a £2.50 charge for menu amendments. While I understand the principle of upcharges, this particular policy felt excessive and off-putting. These issues were compounded by a lack of personal touches that form the foundation of good customer service. No one asked at checkout or during breakfast how our stay had been, a small but impactful gesture that could have mitigated some of our disappointments. In hindsight, I feel I overpaid by about 20-30% compared to the value I received. Knowing what I do now, I likely wouldn't have chosen this hotel for our stay."

"This is a very lovely place to stay. I would recommend other people to choose this cottage. We feel like being at home. Cleanliness of place and excellent breakfast. Moreover your staff is helpful and friendly.Thanks."

"The hotel is very old and warm, the breakfast is also good, it is on the mountain and the air is very good. It is suitable for self-driving, but the location is not remote. There is a big traffic jam on the mountain road in front of the hotel early in the morning. The heating is very sufficient. If it is hot, turn off the heating and open the window to balance the temperature."

"Very nice stay"

"Small luxury hotel I feel relieved to see that it is SLH, but it is unusually understaffed. From check-in to dining in the restaurant, you have to wait, wait, wait. If you don’t understand English, please don’t come. Most of the employees look like college students who work part-time and cannot solve the problem alone. question. The restaurant and bar are good, the room is very big, you need to take the stairs to the first floor, and the bathroom is half a floor up. The swimming pool is small and there are many people. There is a sauna, but it was useless because the temperature was 30 degrees on the day of arrival. Charging the tram is also very funny. It took a long time to fully charge it."