Sydney Hotels with Breakfast

They say Australian hotels have bad service, and I experienced this first-hand. Even at a 5-star hotel, the mini-bar was constantly forgotten during daily cleanings in both rooms I booked, which were on different floors. Also, during breakfast, genuinely friendly staff were few and far between. Out of all the days I stayed, only two female staff members greeted guests with a smile. On April 5th, the front desk was manned by a male attendant in a brown suit, with a brush cut and a beard. My parents arrived before me, so he gave them three English menus. When I arrived, I asked him for a Chinese menu. He said 'okay,' but I waited for a very long time, and he never brought it. During this time, I asked two other staff members about it. I told them I needed a Chinese menu, and they both said 'okay,' but none of them brought it to me. I waited for a very, very long time! I couldn't wait any longer, so I took an English menu myself and went to the front desk to exchange it. As I walked towards the front desk, the same male attendant with the brush cut and beard also walked over. I then told the female attendant at the front desk that I needed a Chinese menu. The male attendant then came over and *actually said* he was also looking for a Chinese menu 🙄. In reality, menus in various languages are usually available at the front desk. And normally, when they check guests in, they ask what language they prefer and provide the appropriate menu. The staff on duty that day hadn't placed Chinese menus on the counter and then delayed providing them when guests asked. I don't want to bring up 'discrimination against Chinese people,' but the attitude of prioritizing foreign guests while neglecting Chinese guests is unacceptable. I will absolutely never choose Capella again!

I like how this hostel located in the centre (Haymarket). It is very easy to travel to everywhere from here! Also, this place is clean, new and people are nice. I made a new friend with my roommate and we travel together. It was a legit choice, I would definitely stay here again if possible and I would recommend to others too!

Great location and well-equipped facilities. It's right opposite the Central Station, making it super convenient to get around. However, after checking out and storing our luggage, they wouldn't even let us use the restroom when we came back to pick it up.

My overall experience at W Hotel Sydney was very satisfying. The hotel's location is excellent, with convenient transportation and beautiful surroundings. The room design is stylish and modern, clean and tidy, and the bedding is comfortable, allowing me to rest very well during my stay. The hotel's public facilities are very well-maintained. Whether it's the pool, gym, or public areas, everything feels high-quality. The staff also provides excellent service; they are warm, professional, and promptly assist with any issues, making the entire check-in process very smooth. Overall, it was a very pleasant stay. Both the hardware facilities and the service level met my expectations. I will consider choosing W Hotel again next time I visit Sydney and will also recommend it to my friends.

We stayed for 8 nights with our 3-year-old toddler, and it was a wonderful experience from start to finish. Location: Perfect. We walked easily from the train station after arriving from Sydney Airport. The hotel is within a 10-minute walk to Darling Harbour, about 15 minutes to Wildlife Sydney and SEA LIFE, and right next to Darling Square park. Plus, Coles, Priceline, Chemist Warehouse, and everything else we needed were just minutes away. Room layout: We booked a one-bedroom apartment with a living room, balcony, large kitchen, and lovely bathroom. The space was huge – ideal for a family. The dining table was a real bonus, and the kitchen had everything we needed. I was able to cook breakfast and dinner for our toddler each day, so we didn’t have to eat out every night. That saved us time, money, and hassle. Service: Housekeeping came almost every day, and the customer service from the entire team was fantastic – everyone was so friendly and helpful. If you’re travelling with a young child and want space, convenience, and a welcoming atmosphere, I would absolutely recommend Rydges Darling Square Apartment Hotel. We’ll be back!

The hotel's location is decent, and the room was clean upon arrival. However, it was quite a long way from the airport when we arrived late at night. The hotel also mistakenly double-charged my credit card for the room, which had already been paid. Fortunately, they issued a refund and an apology once we pointed it out.

Facilities: Well-equipped. Cleanliness: Clean and tidy. Service: Good. Ambiance: The hotel isn't soundproof, so it can be a bit noisy at night with cars passing by on the street. It's in Chinatown, an Asian crew hotel, convenient for getting to the city center and a handy meeting point for one-day tours.

Overall, the location and environment were fine. However, when checking out, a staff member at the front desk told us to attach the luggage tags ourselves when we asked to store our bags. I found this completely unacceptable. Even for a four-star hotel, this is unreasonable. Plus, the luggage tags themselves were of very poor quality and broke immediately when we tried to attach them, which was extremely annoying for guests. This service really brought down the whole experience.

The hotel ticks a lot of boxes, clean modern rooms, pool and steam room, and in the best location, very central over looking the beach. The hotel has just had a refurbishment, very tidy with a good bar and restaurant on the ground floor. Only slight negative, front dest - check in could be better and a bit more friendly. If you want to stay in Manly, this hotel is your best choice, the other main hotel is way down at the end of the beach.

We had a brilliant experience at the Langham for our wedding anniversary! I forgot how much I like the Langham brand. From the pink ribbon around the toilet paper to the sleep ammenities (we asked for the sleep pillow mist and the room diffuser) to the suggested third eye massage technique and the chamomile tea before bedtime, we felt totally pampered and taken care of. Reservation was made for our celebratory dinner with fine steak dinner over the fantastic view of the Opera House. In room breakfast was delivered on time and the quantity copious. The Spanish bell boy was helpful and friendly. We were also upgraded to a harbour view room to our delight. Location was convenient to walk either to Barangaroo or the Rocks, for ferry ride or metro. Very pleased to have chosen The Langham, it was absolutely the right decision for us!