Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 14, 2026
Anonymous User
They say Australian hotels have bad service, and I experienced this first-hand. Even at a 5-star hotel, the mini-bar was constantly forgotten during daily cleanings in both rooms I booked, which were on different floors.
Also, during breakfast, genuinely friendly staff were few and far between. Out of all the days I stayed, only two female staff members greeted guests with a smile. On April 5th, the front desk was manned by a male attendant in a brown suit, with a brush cut and a beard. My parents arrived before me, so he gave them three English menus. When I arrived, I asked him for a Chinese menu. He said 'okay,' but I waited for a very long time, and he never brought it. During this time, I asked two other staff members about it. I told them I needed a Chinese menu, and they both said 'okay,' but none of them brought it to me. I waited for a very, very long time! I couldn't wait any longer, so I took an English menu myself and went to the front desk to exchange it. As I walked towards the front desk, the same male attendant with the brush cut and beard also walked over. I then told the female attendant at the front desk that I needed a Chinese menu. The male attendant then came over and *actually said* he was also looking for a Chinese menu 🙄. In reality, menus in various languages are usually available at the front desk. And normally, when they check guests in, they ask what language they prefer and provide the appropriate menu. The staff on duty that day hadn't placed Chinese menus on the counter and then delayed providing them when guests asked. I don't want to bring up 'discrimination against Chinese people,' but the attitude of prioritizing foreign guests while neglecting Chinese guests is unacceptable. I will absolutely never choose Capella again!
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Price per night from:TWD 18,359
Posted on Jun 19, 2026
Guest UserMe and my friend pick YHA Sydney Central as the location is so convenient to travel around in Sydney(tram station just right in front of the hotel). We also appreciated staffs, and how clean the hotel is as well. We love that they have kitchen / common area to enjoy our time with other guests as well. We will visit again 👍🏻
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Price per night from:TWD 927
Posted on Jun 8, 2026
Zoe WYCClose to Sydney Station, this is a good choice if you're looking for something cheap and convenient. I opted for a 10-bed mixed dorm, but your experience really depends on your fellow guests. Someone hung a towel reeking of body odor in the wrong spot, and the smell was just overpowering...
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Price per night from:TWD 707
Posted on Jun 24, 2026
Anonymous UserMy overall experience at W Hotel Sydney was very satisfying. The hotel's location is excellent, with convenient transportation and beautiful surroundings. The room design is stylish and modern, clean and tidy, and the bedding is comfortable, allowing me to rest very well during my stay.
The hotel's public facilities are very well-maintained. Whether it's the pool, gym, or public areas, everything feels high-quality. The staff also provides excellent service; they are warm, professional, and promptly assist with any issues, making the entire check-in process very smooth.
Overall, it was a very pleasant stay. Both the hardware facilities and the service level met my expectations. I will consider choosing W Hotel again next time I visit Sydney and will also recommend it to my friends.
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Price per night from:TWD 8,183
Posted on May 11, 2026|Studio Room
PuwuFirst stop in Sydney! Overall, I'm quite satisfied with the hotel. The location is unbeatable; it's so convenient to get anywhere, perfect for a city walk. It's also very friendly for fashion lovers.
The lobby isn't maintained very well, it only looks good when the lights are on at night.
We were upgraded to a super awesome ocean view room this time, which made me really happy!
I highly recommend the hotel's breakfast and the dinner buffet – both are top-notch in Sydney.
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Price per night from:TWD 10,463
Posted on Jun 4, 2026
Guest UserFacilities: The hotel is new and well-equipped. All the in-room amenities are well-maintained and easy to use, making for a very comfortable stay overall.
Environment: The environment is excellent – clean and tidy. The surrounding area has all the necessary amenities, and transportation is very convenient, with the subway station just a 3-minute walk away, making it super easy to get around.
Service: The service is also top-notch. The staff are warm and professional, making both check-in and communication smooth. They are prompt in responding to any requests, making you feel right at home.
The only minor drawback is that it can be a bit noisy at night due to constant traffic, which slightly affected my sleep.
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Price per night from:TWD 3,494
Posted on Mar 29, 2026|Family Room
Anonymous UserWe stayed in the Rydges World Square family room for three nights and had a very comfortable experience. The two-bedroom layout was spacious, clean, though sharing a single bathroom among four adult was a minor inconvenience. A thoughtful gesture from the hotel made our stay even more special—they surprised my son with chocolate treats and a birthday card upon check-in, which we truly appreciated.
The location is excellent, close to many attractions, and the convenience of having a shopping mall right downstairs with restaurants and a supermarket added to the ease of our stay. Overall, it was a delightful and comfortable experience.
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Price per night from:TWD 4,225
Posted on Jun 15, 2026
Pinweizhongdejimo
I highly recommend the Novotel Sydney Darling Harbour! The overall experience was superb, and the service was exceptionally attentive. The front desk offers Chinese-speaking staff, and a lovely girl from Suzhou was particularly warm and thoughtful, proactively helping with various issues and kindly sharing local travel tips. This makes the hotel very friendly to Chinese tourists. The hotel's location is excellent, backing onto Chinatown and right next to Darling Harbour Pier, making it incredibly convenient for getting around and finding food. Plus, it's a pick-up point for local day tour groups, which makes joining tours very hassle-free. Both the convenience of travel and the service experience are impeccable. For Chinese friends visiting Sydney, I highly recommend choosing this hotel.
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Price per night from:TWD 4,522
Posted on Mar 11, 2026
Anonymous User
The hotel's location is excellent, very close to St James station, and right next to Westfield and QVB. The room was also quite spacious and comfortable. We opted for a quiet room, but the slight inconvenience was having to take an elevator to the front desk, then walk up stairs to another elevator, which was a bit awkward with luggage.
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Price per night from:TWD 4,010
Posted on Dec 16, 2024|Deluxe Two Double Room with City View
Guest UserBeautiful hotel to visit in the city and staffs are very kind and nice. Very short distance to Barangaroo reserve, perfect place to stroll after dinner.
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Price per night from:TWD 7,710