With a stay at Live It Gran Via, you'll be centrally located in Madrid, steps from Gran Via and 6 minutes by foot from Puerta del Sol. This hotel is 0.5 mi (0.8 km) from Plaza Mayor and 0.4 mi (0.6 km) from Plaza de España - Princesa.
Featured amenities include a 24-hour front desk, multilingual staff, and an elevator.
Make yourself at home in one of the 65 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with bathtubs or showers are provided. Conveniences include desks and washing machines, and housekeeping is provided weekly.
"Great location and very convenient area, which was definitely the best part of the stay.
However, the experience had several issues. The hotel was quite noisy, especially at night, which made it difficult to rest properly. I also requested an extra blanket during the evening, and the night staff member told me it was “too late,” claiming it was past midnight, even though it was clearly well before midnight. That response felt unprofessional and disappointing.
Another issue was with the water supply on the higher floors. We stayed on the 8th floor, and the water pressure was very low, with periods where there was almost no water flow at all.
Overall, while the location is excellent, the noise, medium service response( the morning staff were very great a lovely), and water problems made the stay less comfortable than expected."
Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Very Good
59 reviews
8.8/10
1 night
From PHP 5,290
Check Availability
Show more hotels with breakfast in Madrid
Hotels in Madrid Reviews
See all
Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.5/10
Amazing
GGuest UserThe room was very clean, and the air conditioning worked perfectly. It features 3 bunk beds, accommodating up to 6 guests, and comes with a private toilet and shower room. Taller individuals might find the shower space a bit cramped. For those who enjoy socializing, there's also a rooftop terrace perfect for chatting and enjoying some food and drinks.
Hotel near City Center, Madrid 98% of visitors choose this area
Price per night from:PHP 1,313
9.3/10
Great
BBenTailThe hotel is nicely located, you can access the heart of the city by foot quite easily. Other than that, I felt like it was way overrated. The bed is large and comfortable but the room is small, the bathroom is like a leaking closet, there is a tiny window with views over the reception and the bar area which means you have absolutely no privacy if the black curtains are not closed. You hear the plumbing very loudly every time someone is using the flush in their room and you hear everything that is happening in the doorway. The electric plugs are out of their socket, the thing to hang your wet towels are broken and falling down every time you're putting your towel. For a 150€/night room, it felt like a scam as everything is very cheap quality. The worst part was the breakfast. 23€ if you pay the same day, 19,50€ if you book the day before. Guys, it's not worth your money ! It's ultra cheap quality. Something you can expect when you pay 10€ but definitely not more than 20€ ! You cannot even order freshly made eggs. It's all industrial products, very low quality and quite frankly not good (the fried potatoes are horrible). No fresh fruit juice, cold cuts are a disgrace for Spain.
Nice gym. Small but well equipped. I haven't seen the pool.
So yes the hotel looks good from the outside and the inside but I'm expecting they attract people with that, selling themselves as a hip and cool place but charging you way more than the low quality of what they are truly selling. I will not come back for this price.
Hotel near City Center, Madrid 98% of visitors choose this area
Price per night from:PHP 5,136
9.1/10
Great
LLatuoweiyawanglanI stayed at this hotel for three consecutive nights. The room was very spacious and comfortable, and there was a supermarket conveniently located right outside. A particular highlight was their underground parking garage: the entry and exit points were very wide, allowing even large vehicles to maneuver in and out smoothly, and the parking spaces themselves were very generously sized. The only minor downsides were that the hotel facilities felt a bit dated, and the shower water pressure was quite low. However, the breakfast was excellent, offering a wide variety of choices. Overall, everything else was great – it was clean and the service was good.
AAnton L.We stayed at the hotel for one night and overall had a very positive experience.
The hotel is quite large and conveniently located slightly inside from the main street, in a quieter inner area. This actually makes car access very comfortable and convenient.
The room itself was great — blackout curtains (which are very important for good sleep), a comfortable mattress, and everything felt clean and well maintained. The service was also good and professional.
For a short stay, the price-quality ratio is absolutely fair. Overall, we were satisfied and would consider staying here again.
PPink323Hard Rock Hotel is conveniently located a short walk from Atocha station. The entrance has steps, and staff kindly helped with our large luggages when we went inside to ask. The lobby looks trendy and welcoming at check-in.
We booked a 4-night stay in a family room for two. Paying extra, we chose family room with two washing basins, as shown on their website and confirmed verbally at check-in. However, the room given had an extra rollaway bed set up and only one basin. After reminding front desk that we didn’t need the extra bed and specifically requested two basins, there was some delay—possibly due to language barriers. Eventually, the front desk agreed to rearrange our room.
We appreciated this gesture, though initially the staff seemed reluctant, repeating “it is set up like that” and showing blank faces. I had to be assertive to explain that the extra bed defeats the purpose of paying more for extra space. Hotels should understand that some guests pay extra for bigger rooms without needing extra beds. Flexibility to remove the bed would improve guest experience. If I had known, I might have paid less for a standard room.
In the end, they moved us to a room without the extra bed and with two sinks. While the staff handled this without smiles, they were friendly and responsive during the rest of our stay. This was my first time at Hard Rock Hotel, and perhaps cultural differences influenced the front desk’s reaction.
The room itself was spacious, clean, and well-appointed with tea, coffee, and a daily bottle of water. Though bar noise was audible from downstairs, it was not disturbing, and earplugs were provided. Housekeeping was always friendly and smiling.
Overall, Hard Rock Hotel has excellent facilities. I’m unsure if I’d return, but the quality of the hardware is good.
Hard Rock Hotel 距離 Atocha 車站步行不遠,10分鐘左右就到。門口有樓梯,我哋自行找了員工幫忙提行李入內。行入酒店大堂見時尚形格。
我哋預訂了四晚家庭房,比標準房貴一點因想多一點空間。並經酒店網頁宣傳圖見此房形有兩個洗手盆,我辦理入住時口頭提醒。但入到的房間已有多一張折疊床,且只有一個洗手盆。致電接待我哋二人不需要額外床,且特別要求兩個洗手盆後,因語言障礙可能溝通較慢,前台最終同意調整房間。
我哋感激有安排,但起初員工態度似乎有些抗拒,還說「額外床就是這樣安排的」,臉上毫無表情。我必須堅持解釋,多出來的床反而讓付費多出空間變得無意義。酒店應該理解或有單人住客會想選擇較大空間房形。能夠靈活移除或調整額外床會提升客人體驗。
最後,前台換了沒有額外床且有兩個洗手盆的family room房間。雖然當時處理時員工面無表情,但整體服務期間他們都友好且回應迅速。這是我第一次入住 Hard Rock Hotel,或許文化差異讓前台員工對這類服務顯得不自在。
房間本身寬敞乾淨,配置有茶包、咖啡及每日一支水。雖然能聽到樓下酒吧的聲音,但不影響休息,床邊還有耳塞。客房房務人員總是帶著笑容,非常親切。
總體來說,Hard Rock Hotel 硬體設施優秀,但暫時不確定會否再次入住。
AAnonymous UserThe hotel boasts an excellent location, only about 15km from the airport, a quick 15-minute drive. You can also walk to the Plaza del Sol, and once you cross through it, you're essentially in the main downtown area. We had the hotel breakfast for €19 per person, which was quite reasonable given the overall prices. There was a great selection of vegetables, fruits, and meats.
GGuest UserThe breakfast was really good and location, sadly the hotel is a bit tired. The room ok ( although the floor uneven) the beds were terrible, I had to sleep on the floor because we have arrived very late and we thought all the beds were the same so what was the point of saying anything. In fact in Reception we were told they were but we found out the day after it was not the case.One of the beds was with a small curve on the mattress and the other one the spring would stick on your body
GGuest UserThe best hostel i have ever stayed in, staff are so helpful and polite, they will give you everything you need, towels and baggage storage are free of charge. The location is super central, a big thx to all the staff specially the handsome kike
Hotel near City Center, Madrid 98% of visitors choose this area
Price per night from:PHP 779
8.2/10
Very Good
GGuest User• The bed was very comfortable and provided a good night’s sleep.
• The air conditioning did not have heating, but the blanket was thick enough to keep warm; the temperature that night was around 13°C.
• The room was very spacious—enough to fully open two large suitcases on the floor with plenty of space left to walk around.
• The bathroom included a hairdryer.
• The shower drain seemed slightly clogged, causing slow drainage; we had to keep the water pressure low while showering.
• No drinking water was provided in the room, but the front desk informed us that the tap water from the bathroom sink is safe to drink.
• There was no kettle in the room, but you can request hot water from the front desk—they kindly provided it from the cafeteria free of charge.
• Although the hotel is not located right in the tourist center and isn’t within short walking distance to major attractions, it has excellent transport links: there are both a bus stop and a metro station right outside and around the corner.
• It’s very convenient whether you’re arriving from Atocha Station or heading to key destinations like Madrid Royal Palace, Moncloa Bus Terminal (for Segovia express), Plaza Eliptica (for Toledo express), or Estacion de Autobuses Madrid Sur (for Porto overnight bus).
• The front desk staff were extremely friendly and helpful. On the day of check-out, we left our luggage there for free while we visited Toledo. When we returned around 6:00 PM, they even provided hot water for our instant noodles. We rested in the cafeteria for a few hours before heading to catch our overnight bus to Porto.
• Their assistance made our trip much smoother and more comfortable.
AAnonymous UserIt's a bit underwhelming for an Ibis chain, but overall, it's better than the average hotel in Spain for the price.
Close to the metro, and in spring, you can enjoy the almond blossoms in the park across the street.