Occidental Cádiz Reviews

Response from Property: Dear Guest,Thank you for sharing your experience with us.Your comments about our dedicated team members fill us with pride. The recognition of their attentive service and meticulous housekeeping efforts means a great deal to us.We are delighted that you enjoyed the comfort of your well-maintained accommodation and found our breakfast selection satisfying. The various amenities we provide contributed to making your visit pleasant, which brings us immense satisfaction.We hope to welcome you back. Best wishes,Guest Experience ManagerOccidental Cádiz

Response from Property: Dear Guest,Thank you for sharing your opinion about your recent stay.We are so sorry to hear about your experience. Our team is committed to delivering top-notch service and when a guest informs us of a concern, we try to do our very best to assist them in every way possible.We hope to welcome you again in the future. Best regards,Guest Experience ManagerOccidental Cádiz

Response from Property: Dear Guest, Thank you very much for your kind feedback.We are delighted to hear that our hotel met your expectations and that your stay with us was a comfortable one. This will encourage the team to continue upholding our high standards.We look forward to welcoming you back for another memorable experience.Best wishes,Guest Experience ManagerOccidental Cádiz

Response from Property: Dear guest, It is always nice for us to know that our guests have returned home with great memories of their stay and we are very grateful for the time and effort you have put into sharing your personal experience at the Occidental Cádiz hotel with us and all readers. . We are happy to receive your overall satisfaction ratings, although we are sorry that the dinner was not as expected and that the behavior of some guests with the use of the hammocks affected you. Once again we thank you for choosing our hotel for your vacation and we hope to have the opportunity to serve you again in the future. Guest Experience Manager Occidental Cadiz

Response from Property: Caro(a) hóspede, estamos gratos pelo comentário.É maravilhoso saber que sua estadia no Occidental Cádiz foi tão agradável.Nossa dedicada equipe se empenha diariamente para proporcionar uma experiência excepcional, prestando atenção aos mínimos detalhes para garantir o conforto de nossos hóspedes. O café da manhã, preparado com ingredientes selecionados e servido no nosso Jamar Gastrobar, é um dos pontos altos que nos orgulhamos em oferecer, com uma variedade de opções para satisfazer todos os gostos.Esperamos ter o prazer de recebê-lo novamente em breve.Cordialmente,Guest Experience ManagerOccidental Cádiz

Response from Property: Estimado Ianos,Apreciamos enormemente el tiempo dedicado a opinar sobre su reciente experiencia en nuestro hotel, en Barceló siempre nos esforzamos en superar las expectativas de nuestros huéspedes. Su comentario ayudará a nuestro equipo a alcanzar ese objetivo.Nos complace saber que considera al Occidental Cádiz un buen hotel.Lamentamos los inconvenientes que experimentó con la televisión de su habitación. Aunque contamos con un equipo de mantenimiento altamente cualificado, entendemos que las dificultades técnicas que menciona pueden afectar la comodidad de su estancia. Apreciamos que nos haya informado sobre esta cuestión y pedimos disculpas por no haber logrado solucionarlo durante su visita.No obstante, nos alegra que encontrara su estancia satisfactoria en general. El Occidental Cádiz se enorgullece de su cercanía a la Playa Victoria y su ubicación estratégica para parejas, familias o viajes de negocios.Una vez más le damos las gracias por compartir su experiencia con nosotros y esperamos poder servirle de nuevo muy pronto.Un saludo,Guest Experience ManagerOccidental Cádiz

Response from Property: Dear Freya, We appreciate your kind review. We're delighted you appreciated our well-appointed accommodations and found your room both spacious and immaculate. It's wonderful to hear you enjoyed the diverse selection at our Jamar Gastrobar breakfast buffet, where our chefs take pride in offering fresh pastries, seasonal fruits, and a rotating selection of hot dishes. Your perfect satisfaction score motivates our team to maintain these high standards, and we're particularly pleased you felt this quality throughout your stay. We hope to have the pleasure of welcoming you back in the future. Warm regards, Guest Experience Manager Occidental Cádiz

Response from Property: Dear Danny, Thank you very much for your kind feedback. We are truly pleased to know your stay at Occidental Cádiz was such an enjoyable one. We are delighted that you found our modern facilities and proximity to the historical charms of Cadiz to your satisfaction. The comfort and cleanliness of our well-appointed rooms, along with the value we offer, are aspects we take great pride in. It's gratifying to hear that these contributed to your willingness to return, which is the highest compliment we could receive. We look forward to welcoming you back for another memorable experience. Best wishes, Guest Experience Manager Occidental Cádiz

Response from Property: Dear Julia, Thank you for your positive feedback. Your glowing review fills us with immense satisfaction. We are thrilled to hear our dedicated housekeeping team exceeded your expectations with their meticulous attention to detail and considerate approach to your morning routine. The pristine condition of your accommodations and the overall comfort of your stay reflect our commitment to excellence. Our prime location near Victoria Beach, coupled with the convenient and affordable public transportation options to the historic district, makes exploring the treasures of Cádiz effortless for our valued guests. We look forward to welcoming you back on a future occasion. Best regards, Guest Experience Manager Occidental Cádiz

Response from Property: Dear Kevinw, We greatly appreciate you taking the time to share your delightful experience with us. We are thrilled to learn about your wonderful stay at Occidental Cádiz. Our dedicated team takes great pride in delivering exceptional service, ensuring your comfort throughout your visit. The convenient shop in our lobby, our culinary offerings at Jamar Gastrobar and our attentive staff members all contributed to making your business trip a success. We are particularly pleased that we could fulfill all your requirements during your three-night stay. We would be honored to welcome you back should your travels bring you to Cádiz again. Best wishes, Guest Experience Manager Occidental Cádiz

Response from Property: Dear Nicolagz, We appreciate that you took the time to share your experience with us. We regret to hear that certain aspects of your stay did not meet your expectations. We understand the importance of convenience in transportation and we acknowledge that the taxi service was not satisfactory during your visit. Additionally, we take your comments regarding our culinary offerings very seriously and are disappointed to learn that our restaurant and breakfast buffet did not delight you as we had hoped. We are pleased that you found our hotel to be modern and clean, as we strive to maintain the highest standards of cleanliness and contemporary comfort for our valued guests. Our team takes great pride in providing an inviting and well-maintained environment. Nonetheless, it is great to know that you appreciated the affordability of our accommodations. We are committed to offering our guests competitive rates without compromising on quality and service. We look forward to the pleasure of welcoming you back on future occasions. Best regards, Guest Experience Manager Occidental Cádiz

Response from Property: Dear Ginette, Thank you for taking the time to review your recent stay at our hotel. We regret to hear that your experience with our service fell short of expectations. A swift and attentive service is what we always strive to deliver, and we apologize if we missed the mark during your visit. Our team's engagement with guests is a cornerstone of the Occidental Cádiz experience, and it disheartens us to know that you found it lacking. We take your comments seriously and will ensure to address these areas for improvement. Moreover, we understand that timely service in our restaurant is crucial to a pleasant dining experience. We apologize for any inconvenience caused by delays, and we are looking into this matter to better serve our guests in the future. We hope to welcome you again in the future. Best wishes, Guest Experience Manager Occidental Cádiz