To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.0
Amenities7.8
Service8.7
Cleanliness8.8
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All reviews(40)
Positive reviews(40)
Reviews with photos/video(8)
Awesome rooms(13)
Clean and tidy(12)
Located downtown(10)
Friendly front desk staff(8)
Awesome stay(6)
Easy to get around(5)
Guest User
Standard Double Room
Stayed in Aug 2025
Solo traveler
1 review
9.5/10
Amazing
Posted on Sep 27, 2025
Excellent hotel at this price, perfect location, 2 mins walk to the market, 8minutes walk to Cardiff Castle. Several arcades with nice stores nearby. Will definitely recommend to my friends!
Dixi.jhaveri IND
Standard Twin Room
Stayed in Jul 2025
Traveling with friends
3 review
9.5/10
Amazing
Posted on Aug 29, 2025
Amazing reception service for 24/7 hence need to submit keys every time u step out which is good as no stress of handling keys and loosing it !
Rooms are good cozy and comfortable . Good tv channels
Tanle fan , hair dyrer , towels, provided
Its a main highstreet with all restoaurants near by.
So its ok opt for rooms without breakfast
Guest User
Standard Twin Room
Stayed in Jun 2025
Couple
2 review
9.0/10
Great
Posted on Jul 4, 2025
Great location in the city center of Cardiff! Friendly staff, clean, small room. Perfect for a weekend getaway!
JoJo1387
Standard Double Room
Stayed in Sep 2025
Family
5 review
6.0/10
Posted on Oct 31, 2025
If you need somewhere quiet then this place isn’t for you as it’s right in the city centre near all the party goings on, but if you’re joining in with those things then it’s perfect as right by the train station and all the local amenities!
Friendly staff though.
Fairly clean but could use some TLC.
mcsquare teh
Standard Twin Room
Stayed in Sep 2025
Solo traveler
14 review
9.0/10
Great
Posted on Oct 24, 2025
Good location, walking distance to the biggest shopping mall in Cardiff & Cardiff GWR train station
Guest User
Standard Twin Room
Stayed in Oct 2025
Traveling with friends
1 review
8.5/10
Very Good
Posted on Nov 27, 2025
Great location and friendly staff. Rooms are dated but we don’t mind and will be back
Guest User
Standard Single Room
Stayed in Mar 2025
Solo traveler
1 review
9.5/10
Amazing
Posted on Apr 12, 2025
The location is excellent! Staff was kind as well. If I come back to Cardiff one day, I will continue to stay here!
lovetraveltravel
Standard Double Room
Stayed in Sep 2025
Couple
2 review
10/10
Outstanding
Posted on Nov 2, 2025
Great location. The staff was very helpful. I really like the warmth from a family run hotel.
Jude Jayakuru
Standard Double Room
Stayed in Jun 2025
Couple
1 review
9.5/10
Amazing
Posted on Jul 24, 2025
Hotel is situated in the heart of town centre which was very convenient. The highlight of the hotel was its staff. Team in the reception was super friendly and helpful. I would definitely book again if I happen to visit Cardiff and recommend to my friends.
izzi
Standard Twin Room
Stayed in Jun 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Jul 21, 2025
I had a lovely stay here. The location is fantastic with lots of things going on all around and most places are a short walk away.
The staff were very accommodating and polite. There's not a lift so you do need to walk up stairs. Before arriving, I requested a room on the lowest possible floor to minimise climbing for my mother and the staff were responsive and helpful. The service from Sanjay and Ruth was excellent. The breakfast was yummy and they had vegan-friendly options too!
I was worried the room would be a bit small for two people but it was lovely, the shower was great and it was actually quite spacious.
I was also impressed with how secure the hotel was and Anne-Marie on the front desk was really pleasant to chat with at any time.
I would definitely recommend this place and I would be very happy to stay here again!
Guest User
Standard Double Room
Stayed in May 2025
Business traveler
10 review
6.0/10
Posted on Jul 1, 2025
Reasonable price in the city centre. Easy to find. Very noisy at night as it's right next to the main street.
Guest User
Standard Single Room
Stayed in May 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Jun 23, 2025
Small family run business, Friendly staff, c
ean and tidy, has all amenities you will need.
Great place
travel around the world lots
Standard Twin Room
Stayed in Aug 2025
Family
6 review
8.5/10
Very Good
Posted on Sep 10, 2025
Great location, great stuff, great safety. The bathroom is big and clean.
Guest User
Standard Single Room
Stayed in Aug 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Sep 28, 2025
Nice hotel, with good cosy rooms 👌 staff is very helpful.
Guest User
Standard Single Room
Stayed in Mar 2025
Solo traveler
7 review
9.5/10
Amazing
Posted on Apr 28, 2025
I would like to recommend this hotel. The reception service is extremely kind and friendly. I contacted them when I lost my stuff and then they immediately do found it for me. Lovely service, good location and cheap price.