HanTing Hotel (Chengdu Tianfu Square Subway Station)

HanTing Hotel (Chengdu Tianfu Square Subway Station) Reviews

HanTing Hotel (Chengdu Tianfu Square Subway Station)

106 Shaanxi Street, Qingyang District, Chengdu, Sichuan, ChinaView Hotel Details
HanTing Hotel (Chengdu Tianfu Square Subway Station)
HanTing Hotel (Chengdu Tianfu Square Subway Station)HanTing Hotel (Chengdu Tianfu Square Subway Station)HanTing Hotel (Chengdu Tianfu Square Subway Station)
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Guest Reviews of HanTing Hotel (Chengdu Tianfu Square Subway Station)

9.6/10
Excellent
1230 review
Verified reviews
Location9.6
Amenities9.6
Service9.6
Cleanliness9.7
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All reviews(1230)
Positive reviews(1210)
Reviews with photos/video(194)
Easy to get around(153)
Convenient location(131)
Friendly front desk staff(116)
Quiet & comfortable(102)
Delicious breakfast(90)
Classy environment(89)
Close to metro(38)
Tasty coffee(6)
Negative reviews(20)
Alissa_Bass
Superior Room
Stayed in Apr 2025
Couple
9 review
10/10
Outstanding
Posted on May 27, 2025
Nice clean rooms in a good location. Just 10 minutes from the metro and lots of local restaurants nearby. Very close to People’s park. We used the washing machine and dryer twice and they worked very well.
Response from Property: [Free Late Check-Out] [Self-Service Laundry & Drying] [Luggage Lockers] [Tianfu Square Subway Station Downtown] Dear guest, thank you very much for choosing our hotel and taking the time to share your positive experience online. We are honored to serve you. The lobby offers coffee and books, making it a wonderful experience to sit down and read while enjoying a cup of coffee. We look forward to welcoming you back next time. Dear guest, thank you very much for your positive review of our hotel. We will continue to work hard to live up to your praise. Thank you again for your positive review of our hotel and look forward to seeing you again. We wish you a pleasant trip. We are grateful for your positive review of our hotel and look forward to seeing you again. Thank you again for your positive review of our hotel and look forward to seeing you again. We wish you a pleasant trip!
Arvind RR
Superior Room
Stayed in Aug 2025
Couple
5 review
8.0/10
Very Good
Posted on Sep 23, 2025
Room size was okay. Clean. Close to shops and metro. Breakfast options were too little/simple (can skip).
Response from Property: 【自助洗衣烘乾】【親子家庭】【營養早餐】【機器人服務】尊敬的賓客，成為您旅途中的一站是我們的榮幸，相信您也一定是重品質懂生活的人，茫茫人海中有緣與您相遇。酒店房型多樣可選，親子房、高級大床房、無論是一家三口旅遊度假，還是個人感受美好生活，都是極好的選擇。早餐中西式都有，我們也會繼續努力改進再次感謝親的肯定，我們會繼續努力，期待您下次來成都，還可以選擇我們酒店，祝您天天開心!尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。
Guest User
Superior Room
Stayed in Aug 2025
Couple
13 review
9.5/10
Amazing
Posted on Sep 9, 2025
Great, modern hotel with good buffet breakfast. Staff were friendly and helpful. Short walk to Tianfu Square and the subway station. Free laundry facilities in the lobby.
Response from Property: 【自助洗衣烘乾】【行李寄存櫃】【天府廣場地鐵站市中心】尊敬的賓客，您好!感謝您入住漢庭天府廣場酒店，在百忙之中抽出時間留言。很高興您在留言中對我們的服務給予了滿分的評價，我們作為華住旗下的品牌一直以優質的服務作為品牌特色，每一位漢庭的員工都承着心懷善意、樂意，從顧客角度看問題”的理念，把每一位客人都當做家人般招特，用我們最真誠、最熱情、最貼心的温暖讓您體驗真正的賓至如歸。衷心期待您的再次光臨，您生活輸快!
Guest User
Family Room (TV Projection + King Koil Mattress)
Stayed in Jul 2025
Family
9 review
7.0/10
Posted on Aug 31, 2025
Hotel was ok, but the room had a water infiltration on the wall. Breakfast was so so, and coffe was available only on extra cost
Response from Property: 抱歉給您不好的體驗，感謝您選擇入住我們酒店，對於您在入住期間遇到的諸多不便，我們深表歉意。您反饋的滲水問題，我們已經安排工程專人處理，酒店每個房間都有配備掛耳咖啡，供客人免費使用，前台的costa咖啡，可以用華住會積分兑換或現金付款哦。
Никита Пацук
Double Bed Room (TV Projection + Air Purifier)
Stayed in Jul 2025
Couple
2 review
10/10
Outstanding
Posted on Aug 15, 2025
Despite the fact that we had a small room without windows, service and comfort were high, pleasant staff, clean bathroom and toilet
Response from Property: 【免費延遲退房】【自助洗衣烘乾】【行李寄存櫃】【天府廣場地鐵站市中心】尊敬的賓客，非常感謝您選擇我們的酒店，並花時間在網上分享您的積極體驗。我們很榮幸能為您提供服務。大廳設有咖啡，圖書，閑暇時間坐下來讀讀書，嚐嚐咖啡也是一種不錯的體驗，期待您的下次入住。尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快。您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！
Guest User
Superior Room
Stayed in Nov 2024
Couple
13 review
10/10
Outstanding
Posted on Dec 26, 2024
The front desk staff is very friendly and professional, always smiling and providing excellent service throughout the entire process. The comfort and cleanliness of both the lobby and the rooms are also excellent. We typically choose Hanting when traveling in China, but my experience with Hanting Hotel (Jiuzhaigou Valley Scenic and Historic Interest Area Tourist Center) 汉庭酒店（九寨沟游客中心店）Wi-Fi was very disappointing. I used it to purchase an entrance ticket online, and my credit card information was stolen. I would strongly advise against using Hanting Wi-Fi for online transactions.
Response from Property: [Self-service laundry and drying] [Parent-child family] [Nutritious breakfast] [Robot service] Dear guests, it is our honor to be a stop on your journey. We believe that you must be a person who values ​​quality and understands life. It is a great honor to meet you in the vast sea of ​​people. The hotel has a variety of room types to choose from, including parent-child rooms and superior king-size rooms. Whether it is a family of three traveling on vacation or a personal experience of a good life, it is an excellent choice. Thank you again for your affirmation. We will continue to work hard and look forward to your next visit to Chengdu. You can also choose our hotel. I wish you happiness every day!
Rafael T. da Silva
Superior Room
Stayed in Mar 2025
Couple
7 review
10/10
Outstanding
Posted on Apr 25, 2025
Great hotel, very conveniently located near the metro and an underground shopping centre. The staff is very friendly and the breakfast is also good. Totally recommend
Response from Property: 【Free late check-out】【Self-service laundry and drying】【Luggage locker】【Tianfu Square subway station city center】Dear guests, thank you very much for choosing our hotel and taking the time to share your positive experience online. We are honored to serve you. There are coffee and books in the lobby. It is also a good experience to sit down and read books and taste coffee in your spare time. I look forward to your next stay. Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your good comments. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey. Your good comments on our hotel, we will continue to work hard to live up to your good comments. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey! !
sabbisch
3-bed Room
Stayed in Oct 2024
Traveling with friends
18 review
9.0/10
Great
Posted on Dec 6, 2024
The hotel is very well located, about a 10-minute walk to Tianfu Square and the metro station. There are plenty of restaurants, cafes, and shopping opportunities in the surrounding area. We stayed in a twin-bed room without a window. The room was clean but unfortunately a bit stuffy, and without a window, it wasn’t easy to ventilate. Overall, though, it’s a recommendable choic for the price.
Response from Property: [Free late check-out] [Self-service laundry and drying] [Luggage storage lockers] [Tianfu Square subway station city center] Dear guests, thank you very much for choosing our hotel, but when I saw the score you gave, Xiaohan was silent. It must be that Xiaohan did not do well enough and failed to get your 5 points. We will work harder and do our best.
Petra Vukorepa
2-bed Room
Stayed in Oct 2024
Traveling with friends
7 review
10/10
Outstanding
Posted on Nov 25, 2024
A rare hotel , perhaps the only one, in our 20 day trip across 7 cities in China, where the receptionist spoke good English, and she was very helpful. The buffet style breakfast had great western and Chinese options, and they had excellent Costa coffee.. The price of the hotel is very good for what they offer!
Response from Property: [Self-service laundry and drying] [Parent-child family] [Nutritious breakfast] [Robot service] Dear guests, it is our honor to be a stop on your journey. We believe that you must be a person who values ​​quality and understands life. It is a great honor to meet you in the vast sea of ​​people. The hotel has a variety of room types to choose from, including parent-child rooms and superior king-size rooms. Whether it is a family of three traveling on vacation or a personal experience of a good life, it is an excellent choice. Thank you again for your affirmation. We will continue to work hard and look forward to your next visit to Chengdu. You can also choose our hotel. I wish you happiness every day!
Pavel_L
Superior Room
Stayed in Apr 2025
Solo traveler
11 review
9.0/10
Great
Posted on May 26, 2025
Great location, clean rooms. Nice breakfast.
Response from Property: 【免費延遲退房】【自助洗衣烘乾】【行李寄存櫃】【天府廣場地鐵站市中心】尊敬的賓客，非常感謝您選擇我們的酒店，並花時間在網上分享您的積極體驗。我們很榮幸能為您提供服務。大廳設有咖啡，圖書，閑暇時間坐下來讀讀書，嚐嚐咖啡也是一種不錯的體驗，期待您的下次入住。尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快。您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！
minhquang1602
3-bed Room
Stayed in Mar 2025
Traveling with friends
6 review
10/10
Outstanding
Posted on Apr 28, 2025
Very good
Response from Property: 【家庭親子】【商務出行】【免費wifi】【營養早餐】【行李寄存】尊敬的賓客，非常感謝您對我們酒店的細緻評價和推薦。我們很高興得知您對酒店的壞境感到滿意。我們深知，工作人員的友好態度對於營造賓至如歸的氛圍至關重要。我們的團隊接受過專業培訓，始終致力於提供温馨、貼心的服務，確保每位客人的需求得到滿足。同時，乾淨舒適的住宿環境和美味的早餐是我們為賓客提供優質體驗的基本承諾。此外酒店的地理位置能夠讓您輕鬆感受成都的景點，為您的旅行增添更多便捷和樂趣。
Zhibuguo！zhibuguo！
Superior Room
Stayed in Jul 2025
Family
31 review
9.5/10
Amazing
Posted on Aug 21, 2025
The room was generally OK, except that it was a little small, there were not enough elevators, and the breakfast area was a little small. The service was very good, and anything you needed could be taken care of quickly.
Original textTranslated by Google
Response from Property: [Free Late Check-Out] [Self-Service Laundry and Drying] [Luggage Lockers] [Tianfu Square Subway Station City Center] Dear guest, hello! Thank you for staying at Hanting Hotel Tianfu Square and for taking the time to leave a message despite your busy schedule. We are delighted that you gave our service a perfect score in your message. As a Huazhu brand, we have always been committed to high-quality service. Every Hanting employee adheres to the principle of "being compassionate, willing to serve, and seeing things from the customer's perspective." We treat every guest like family and offer our most sincere, enthusiastic, and caring warmth to make you feel truly at home. We sincerely look forward to seeing you again. May your life be filled with joy!
M540442****
2-bed Room
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 4, 2025
Clean and comfortable, good service attitude, good rest, good breakfast, bathroom with separate bath, toilet and washbasin, quiet and convenient environment, overall good
Original textTranslated by Google
Response from Property: [Family and Family] [Business Travel] [Free Wi-Fi] [Nutritious Breakfast] [Luggage Storage] Dear guest, thank you very much for your detailed evaluation and recommendation of our hotel. We are very happy to learn that you are satisfied with the hotel environment. The hotel is located next to Tianfu Square, quiet in the bustling city, and conveniently located. There are many attractions nearby, including People's Park, Kuanzhai Alley, Taikoo Li, Chunxi Road, ifs climbing wall panda, art galleries, museums, science and technology museums, etc. ~ I am very happy to see your review and wish you a happy life
Anonymous User
Family Room (TV Projection + King Koil Mattress)
Stayed in Jun 2025
Family
21 review
10/10
Outstanding
Posted on Aug 2, 2025
The room is large and the location is good. It's just a few minutes away from People's Park and Chengdu Expo.
Original textTranslated by Google
Response from Property: [Family and Family] [Business Travel] [Free Wi-Fi] [Nutritious Breakfast] [Luggage Storage] Dear guest, thank you very much for your detailed evaluation and recommendation of our hotel. We are very happy to learn that you are satisfied with the hotel environment. The hotel is located next to Tianfu Square, quiet in the bustling city, and conveniently located. There are many attractions nearby, including People's Park, Kuanzhai Alley, Taikoo Li, Chunxi Road, ifs climbing wall panda, art galleries, museums, science and technology museums, etc. ~ I am very happy to see your review and wish you a happy life
Anonymous User
Double Bed Room (TV Projection + Air Purifier)
Stayed in May 2025
Solo traveler
6 review
3.2/10
Posted on Jun 5, 2025
1. When I first arrived at the hotel, the front desk asked if I wanted to upgrade to a superior king-size bed room for an additional fee because the room I'd booked didn't have windows. Hotels usually upgrade guests for free if they have rooms available after 10 p.m., but this time they didn't. 2. When I got to the room, I just lifted the covers and found a long hair. I called the front desk, and they said I could get a refund or change to a comparable room. I asked if they could upgrade me, but they said no and I had to ask their supervisor. I really don't understand why they wouldn't upgrade me if there were rooms available. 3. The next day, I woke up around 11 a.m. The hotel asked if I wanted to extend my stay. I said no, I wanted a late checkout. The front desk said it would cost 30 yuan per hour. I asked, "Can't you let me rest a little longer? Why do you have to charge 30 yuan per hour?" I asked the front desk and their supervisor to approve it. 4. The front desk was nice, but they didn't do much for the hotel's guest welfare.
Original textTranslated by Google
Response from Property: We apologize for the inconvenience you experienced during your stay. Thank you for choosing to stay with us. We sincerely apologize for the inconvenience you experienced during your stay. 1. Regarding room upgrades, we do not offer free upgrades offline. Huazhu Platinum members can redeem their upgrade vouchers online. 2. Regarding room cleanliness, we take the issue of bedding hygiene you mentioned very seriously. We have conducted a comprehensive review of our housekeeping procedures and strengthened staff training to ensure strict adherence to hygiene standards. 3. Regarding the late check-out charge, we understand your needs and have trained our staff to provide guests with more user-friendly solutions whenever room availability permits. 4. Regarding service, we have conducted special training for our front desk team, emphasizing the importance of proactively advocating for guests' rights. We will also further optimize internal communication processes and improve service efficiency. Your feedback is our driving force for improvement, and we sincerely hope to have the opportunity to provide you with a better stay experience again. If you have any further suggestions, please feel free to contact us. We wish you a happy stay!