Guest Reviews of City Comfort Inn Hotel (Chongqing Jiefangbei Pedestrian Street)
9.5/10
Outstanding
242 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities9.4
Service9.6
Cleanliness9.6
Filter by:
Sort by:
All reviews(242)
Positive reviews(236)
Reviews with photos/video(78)
Awesome rooms(75)
Easy to get around(52)
Awesome amenities(42)
Friendly front desk staff(30)
Close to metro(24)
Classy environment(18)
Convenient for shopping(12)
Many amenities(9)
Negative reviews(6)
Angie,Cas n Laura
Family Room
Stayed in Aug 2025
Traveling with friends
5 review
9.5/10
Amazing
Posted on Sep 12, 2025
This is a FABULOUS Hotel. The location is fantastic. It is nearby most popular tourist locations. Furthermore, there a nice shopping mall just adjacent to the hotel with reasonable prices. The restaurants near the hotel serve delicious dishes n of course hot pots😊 The staffs at the hotel were super friendly. They helped us with directions, restaurants reservations n collected our purchases from TaoBao. We’ll definitely go back to the City Comfort Inn Jiefangbei Branch. We were so so happy with our stay there. The room is very clean n comfortable. So happy to have found a hotel in Chongqing with a reasonable price n in a fantastic location. We’d like to thank all the staffs in the City Comfort Inn for making our stay there so comfortable. We’d were there for 6 nights n already planning to go back again next year 🤭
Response from Property: City Convenience Hotel Chongqing Jiefangbei Pedestrian Street Center Store believes that every encounter in life is hard-earned. We cherish every encounter and provide you with high-quality and efficient service experience. We are very happy to bring you good memories after we part. We sincerely look forward to your visit again!
Guest User
Smart Superior King Room
Stayed in Jun 2025
Traveling with friends
21 review
10/10
Outstanding
Posted on Jul 17, 2025
The location is excellent, making it incredibly convenient to get around. It's a new hotel and spotlessly clean. The bedding was comfortable, and both the mattress and pillows had just the right level of firmness.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好感謝您選擇入住城市便捷解放碑步行街中心店,我們會一如既往的為您提供一個潔凈舒適友好便捷的住宿環境,致力於為賓客營造一個睡好覺的地方,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝您旅途愉快!
Guest User
Family Room
Stayed in Jun 2025
Family
11 review
8.5/10
Very Good
Posted on Jul 17, 2025
The night shift front desk staff (I only interacted with them, not the day shift) were incredibly attentive and thoughtful. They were always ready to answer any questions and fulfill any requests. However, a side door in the lobby poses a safety hazard; a family member of mine unfortunately fell there. I've already brought this to the attention of the lobby staff and hope they rectify it. Additionally, the hot water pressure in the shower was too low, which made for a poor showering experience. Otherwise, everything was acceptable.
Original TextTranslated by Google
Response from Property: 感謝您的寶貴建議,此處設計確有失考慮,讓誤以為是過道,我們計劃增加遮擋或者加大通行寬度。感謝您提出的水壓問題,已督促工程進行問題排查,希望下次您來這裡會有更好的住宿體驗喲
slkw
Smart Superior King Room
Stayed in Apr 2025
Couple
4 review
10/10
Outstanding
Posted on May 14, 2025
I had a great stay at City Comfort Inn near Jiefangbei Pedestrian Street. The location is excellent — just a short walk to the shopping area, restaurants, and public transport. The room was clean and comfortable, and the staff were friendly and helpful. It’s a great value for the price, and I would definitely stay here again on my next trip to Chongqing.
Response from Property: Dear guest, hello, thank you very much for staying at the City Convenient Hotel Jiefangbei Pedestrian Street Center. City Convenient always adheres to the service concept of 'clean, comfortable, friendly, and convenient', providing you and other guests with the highest quality service. All the staff at City Convenient Hotel Jiefangbei Pedestrian Street Center look forward to your next visit!
Robchang
Smart Deluxe Room (2 Beds)
Stayed in Apr 2025
Couple
8 review
9.5/10
Amazing
Posted on May 9, 2025
This is a new boutique hotel within a stone throw from Jefangbei. The subway station is within 2 mins walk across the road. The hotel lobby and guest rooms are at the 3rd floor. Though the room is not very spacious, it is very clean and comfortable. The staffs at the reception are helpful and able to converse in English.
You can find good breakfast and coffee at the ground floor.
Response from Property: Dear guest, hello, thank you very much for staying at the City Convenient Hotel Jiefangbei Pedestrian Street Center. City Convenient always adheres to the service concept of 'clean, comfortable, friendly, and convenient' to provide the highest quality service for you and other guests. All the staff at the City Convenient Hotel Jiefangbei Pedestrian Street Center look forward to your next visit!
Tammy
Family Room
Stayed in Jul 2025
Family
8 review
8.0/10
Very Good
Posted on Sep 5, 2025
Located 3rd floor inside a commercial building . Quite difficult to find . At times the taxi driver will mistakenly mistook it with another outlet in jiafangbei.
Plus point is there is free self laundry( washing machine and dryer) where u can wash your clothes if you are staying for multiple days
Response from Property: 尊敬的客人,您好,非常感謝您入住城市便捷解放碑步行街中心店,城市便捷始終秉承集“潔凈、舒適、友好、便捷”的服務理念,為您與其他賓客提供最優質的服務。城市便捷解放碑步行街中心店全體家人期待您的再次光臨!
Saad Alluhaidan
Smart Superior King Room
Stayed in May 2025
Solo traveler
6 review
10/10
Outstanding
Posted on Jun 11, 2025
I had an absolutely wonderful experience during my stay! The room was exceptionally clean and comfortable, and the service was top-notch. Every staff member I interacted with was welcoming, polite, and always ready to help with a smile. The location is perfect—close to everything yet still peaceful and quiet. I also really appreciated the thoughtful touches and attention to detail throughout the property. This place truly exceeded my expectations, and I would highly recommend it to anyone looking for a memorable and relaxing stay. Definitely a five-star experience!
Response from Property: Dear guest, hello, thank you very much for staying at the City Convenient Hotel Jiefangbei Pedestrian Street Center. City Convenient always adheres to the service concept of 'clean, comfortable, friendly, and convenient', providing you and other guests with the highest quality service. All the staff at City Convenient Hotel Jiefangbei Pedestrian Street Center look forward to your next visit!
Guest User
Family Room
Stayed in Aug 2025
Family
11 review
10/10
Outstanding
Posted on Sep 8, 2025
During the trip with Mom and Dad, that shiny clean room was like a small harbor, making our laughter even warmer, and every detail was filled with the warmth of home.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at the City Comfort Inn Jiefangbei Pedestrian Street Center. We will, as always, provide you with a clean, comfortable, friendly, and convenient accommodation environment, and strive to create a place for guests to sleep well. We will continue to work hard to live up to your praise. Thank you again for your recognition of our hotel. We look forward to visiting you again and wish you a pleasant journey!
Guest User
Smart Standard Double Room
Stayed in Aug 2025
Traveling with friends
7 review
10/10
Outstanding
Posted on Sep 5, 2025
The room is clean and tidy and very comfortable. The front desk is very good and the living room environment is also very comfortable!!!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing City Comfort Inn among many other hotels. The meaning of a journey lies in the scenery along the way. We are deeply gratified that your recognition of our efforts has been recognized. We will continue to uphold the spirit of Dongcheng, ensuring you an exceptional stay anytime, anywhere, whether in a convenient hotel or a luxurious residence. The entire City Comfort Inn Jiefangbei Pedestrian Street Center Hotel sincerely looks forward to welcoming you back!
Guest User
Smart Standard Double Room
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 27, 2025
I found this gem of a hotel after researching it online. The environment is good. I booked a smart standard king-size bed room, which was reasonably priced and very cost-effective. The room was exactly like the pictures online. The curly-haired guy at the front desk was very helpful, and the cleaning lady was also very nice.
Original TextTranslated by Google
Response from Property: Dear friends! Thank you for choosing the Convenient Hotel Jiefangbei Pedestrian Street Center Branch. Thank you for taking the time to leave us a review. It's a blessing to have friends from afar. We will continue to work hard to provide even better service to our guests. We hope that from the moment we met, your travel life will always be accompanied by the convenience of the city, allowing you to savor the world and enjoy the quiet moments in life. We look forward to seeing you again! I wish you a happy life!
Guest User
Family Room
Stayed in Jul 2025
Family
18 review
10/10
Outstanding
Posted on Aug 17, 2025
A very good hotel. The children had a lot of fun. It is very convenient to everywhere. There is a food court downstairs with many delicious foods. It is a hotel worth recommending.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for staying at the City Comfort Inn Jiefangbei Pedestrian Street Center. City Comfort Inn always adheres to the service concept of "cleanliness, comfort, friendliness, and convenience" to provide you and other guests with the best service. The entire family at City Comfort Inn Jiefangbei Pedestrian Street Center looks forward to seeing you again!
Guest User
Smart Superior King Room
Stayed in Jul 2025
Family
5 review
10/10
Outstanding
Posted on Aug 16, 2025
The room is very clean, the equipment is very new, especially the many charging heads are very convenient. It is very close to the Jiefangbei Hongyadong subway station downstairs. The lady at the front desk is very enthusiastic and the service is very good. A big praise!
Original TextTranslated by Google
Response from Property: Hello, dear friends! Thank you for your recognition and praise. We will continue to work hard! We are very happy that we can bring you such a wonderful experience. Satisfaction is just the starting point, and surprise and touching are our ultimate goal. We are very happy to become friends and family with every one of you. Looking forward to coming home again.
Guest User
Smart Standard Double Room
Stayed in Jul 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Sep 11, 2025
The room is very good, clean, the cleaning lady is very polite, and the front desk staff is also very nice.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for staying at the City Comfort Inn Jiefangbei Pedestrian Street Center. City Comfort Inn always adheres to the service concept of "cleanliness, comfort, friendliness, and convenience" to provide you and other guests with the best service. The entire family at City Comfort Inn Jiefangbei Pedestrian Street Center looks forward to seeing you again!
QQS111219BB
Smart Standard Twin Room
Stayed in Jul 2025
Family
11 review
10/10
Outstanding
Posted on Aug 10, 2025
The location is very central, with the subway entrance just across the street (it's two flights of stairs from Exit C) and convenient access to various attractions! The hotel occupies the entire third floor, with a spacious reception desk, laundry facilities, a gym, and a lounge area. (The lack of breakfast was a bit disappointing, but with so many nearby restaurants, it's not a big deal.) The room was clean and tidy. The twin beds, 1.2 inches wide, were a bit cramped with a baby, but comfortable enough for those who don't demand comfort. Aside from the slightly cold receptionist, it was a good experience overall. I'd definitely consider booking here again!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at the City Comfort Inn Jiefangbei Pedestrian Street Center. We will, as always, provide you with a clean, comfortable, friendly, and convenient accommodation environment, and strive to create a place for guests to sleep well. We will continue to work hard to live up to your praise. Thank you again for your recognition of our hotel. We look forward to visiting you again and wish you a pleasant journey!
Guest User
Smart Deluxe Room (2 Beds)
Stayed in Jun 2025
Family
5 review
10/10
Outstanding
Posted on Aug 2, 2025
We upgraded to a family room, and for the price, we got a room that exceeded our expectations. The staff was friendly and helpful, and we were very satisfied with everything in the room, even the cleaning lady was very welcoming!
The washing machine and dryer were very practical and convenient. I can now bring fewer clothes when I visit Chongqing. I'd definitely stay at this hotel again.
The location is close to two subway stations, and all the attractions are nearby. We stayed on the third floor, and it was very quiet at night.
Original TextTranslated by Google
6/7
Response from Property: Hello, dear friends! Thank you for your recognition and praise. We will continue to work hard! We are very happy that we can bring you such a wonderful experience. Satisfaction is just the starting point, and surprise and touching are our ultimate goal. We are very happy to become friends and family with every one of you. Looking forward to coming home again.