O’Ciel Skyrise Riverside Hotel at Raffles City Chongqing Reviews

Response from Property: [View of Raffles City Crystal Corridor] Thank you for sharing your detailed stay experience! We are honored that the hotel's convenient location near the railway and shopping district, along with the magnificent view of the confluence of the two rivers, brought you joy. We are always committed to combining geographical advantages with comfortable service, and we look forward to presenting you with a perfect journey that blends the city's night view with convenient transportation on your next visit. We wish you a pleasant journey and a joyful life!

Response from Property: 【Aerial View of the Two Rivers at Night】Thank you for your thoughtful sharing! We are delighted that you appreciated the spaciousness and comfort of the room and the prompt response to your questions—this is the foundation of our service commitment. Located in the city center, the hotel is within walking distance of popular attractions like Hongyadong, and the surrounding area boasts a wide variety of dining options, reflecting our goal of providing every guest with an efficient and enjoyable travel experience. We look forward to your next visit to explore the vibrant streets and alleys of this mountain city, and wish you a journey filled with surprises and delights!

Response from Property: 【拍照出片，網紅打卡點】【樓下好吃街】【高空兩江夜景】【樓下1號線終點起始站】【觀來福士水晶橫廊】真的十分抱歉，確實是我們的失職。我們會用更嚴格的條例，來提高我們的服務質量。希望下次能給您一個完美的入住體驗，謝謝您的支持！

Response from Property: 【View of the Raffles City Crystal Skywalk】Thank you for your kind words! We are glad that you appreciate the excellent location of our hotel and the efficient and attentive check-in service. This has always been our core commitment to our guests. We look forward to providing you with the same outstanding experience again next time. Wish you a pleasant journey and constant surprises!

Response from Property: [View of Raffles City Crystal Corridor] Thank you for sharing your detailed stay experience! We are delighted that the hotel's convenient location near the subway and shopping district, the friendly service of our front desk staff, and the complimentary room upgrade contributed to your pleasant stay. Regarding the hygiene issue you mentioned, we have immediately communicated with our housekeeping team to make improvements and will continue to strengthen our attention to detail. We highly value your candid feedback, as it provides us with a clear direction for continuous optimization. We look forward to experiencing our further improvements on your next visit. We wish you a pleasant journey and a happy life!

Response from Property: 【觀來福士水晶橫廊】尊敬的賓客： 很高興您在酒店和您的朋友們度過了一個美好的假期， 您的點評是對我們服務最佳的肯定與鼓舞。我們還有很多優惠活動，請您繼續關注我們，歡迎您再次光臨！

Response from Property: [Perfect for Photos, Trendy Spots for Social Media Check-ins] Dear Guest, it is a great honor to host you in Chongqing, the mountain city. Thank you so much for your positive feedback. We are honored to have added even a little bit of beauty to your trip. Thank you for liking Chongqing, and thank you for liking Ouchen International. We look forward to seeing you again. (Ouchen High-Altitude River View Hotel is located in the heart of Jiefangbei, just 20 meters from Metro Line 1 and only one street away from the landmark Raffles City (some room types offer direct views of the confluence of the two rivers at Raffles City). Hongyadong, the Yangtze River Cableway, and other attractions are all within a 10-minute walk from the hotel. We look forward to seeing you again in Chongqing.)

Response from Property: [Food Street Downstairs] Dear guests, thank you very much for your favor and love for our hotel! We will continue to provide high-quality services and hope that you will feel our enthusiasm and professionalism again when you stay next time.

Response from Property: 【觀來福士水晶橫廊】感謝您的認可！酒店始終致力於在核心地段為客人提供高性價比的舒心體驗，您的滿意就是我們不斷優化的動力。期待下次光臨時能繼續為您帶來驚喜，祝您旅途愉快，萬事順意！

Response from Property: [Food Street Downstairs] Dear guests, thank you very much for your favor and love for our hotel! We will continue to provide high-quality services and hope that you will feel our enthusiasm and professionalism again when you stay next time.

Response from Property: 【觀來福士水晶橫廊】感謝您的真誠反饋與持續信賴！我們非常珍視您對酒店地理位置、電梯效率及房間寬敞舒適的認可——這恰是我們致力為客人打造的核心體驗。同時，您提及的“細節略顯不足”我們已鄭重記錄，並已啟動對設施維護與服務流程的專項優化。您的洞察力幫助我們精準提升，這正是我們進步的契機。期待您下次光臨時，能感受到我們於細微處的用心改進。祝您旅途常伴驚喜，萬事順意！

Response from Property: 【拍照出片，網紅打卡點】親愛的客人，您好!非常榮幸能在山城重慶接待您，十分感謝您的肯定，能為您的旅途增添哪怕一分的美好，我們都覺得榮幸之至。感謝您喜歡重慶，也感謝您喜歡歐辰國際，期待與您再次相逢.（歐辰高空江景酒店位於解放碑核心位置，樓下20米即是軌道1號線，與地標來福士僅一街之隔（部分房型可直賞來福士兩江交匯）。從酒店步行至洪崖洞，長江索道等景點均在10分鐘以內。期待與您重慶再見。

Response from Property: 【拍照出片，網紅打卡點】親愛的客人，您好!非常榮幸能在山城重慶接待您，十分感謝您的肯定，能為您的旅途增添哪怕一分的美好，我們都覺得榮幸之至。感謝您喜歡重慶，也感謝您喜歡歐辰國際，期待與您再次相逢.（歐辰高空江景酒店位於解放碑核心位置，樓下20米即是軌道1號線，與地標來福士僅一街之隔（部分房型可直賞來福士兩江交匯）。從酒店步行至洪崖洞，長江索道等景點均在10分鐘以內。期待與您重慶再見。

Response from Property: 【樓下好吃街】尊敬的客人，非常感謝您抽出時間分享此次入住體驗，也很欣慰房間的裝修和便捷的出行能得到您的認可～關於您提到的蟑螂問題，我們特別説明一下：由於在您入住期間並未反饋有蟑螂的問題，直到您離店後才反饋這一情況。若您在住時能及時告知前台，我們一定會第一時間安排專業人員現場核查，並根據實際情況為您提供換房或全面消殺服務，絕不會忽視您的需求。衞生是酒店運營的核心底線，我們已針對此事立即安排了全樓層深度消殺，同時加強了日常衞生巡檢與防蟲防控工作，確保為後續客人提供潔凈安心的入住環境。再次感謝您的坦誠反饋，您的提醒也幫助我們進一步完善服務。若未來有機會再次光臨，我們定將全力為您呈現更舒心、無顧慮的入住體驗，祝您生活愉快！