Guest Reviews of Maison New Century Hotel Guanhaiwei Cixi
9.5/10
Outstanding
1578 review
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Verified reviews
Location9.5
Amenities9.5
Service9.5
Cleanliness9.6
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All reviews(1578)
Positive reviews(1552)
Reviews with photos/video(257)
Friendly front desk staff(300)
Classy environment(188)
Delicious breakfast(150)
Convenient parking(131)
Perfect for business trips(50)
Well decorated(49)
Stayed multiple times(21)
Awesome gym(7)
Negative reviews(26)
Anonymous User
Queen Room
Stayed in May 2024
Solo traveler
5 review
10/10
Outstanding
Posted on Jun 16, 2024
Good hotel, very nice staff with strongly support. Will book again
Response from Property: 【會員住10兑1】非常感謝您的點評,很榮幸能為您提供舒心愜意的入住體驗,美好的事物總是不期而遇,就像您我之間的相遇,開元名庭觀海衞酒店為客人提供一切更便捷細緻的服務,同時,我們也在努力把各方面工作做的更好,您的肯定,就是對我們最大的鼓勵,願您總能與美好的事物不期而遇,祝您生活愉快!
Anonymous User
Deluxe 2-bed Room
Stayed in Jun 2024
Family
1 review
10/10
Outstanding
Posted on Jul 17, 2024
The hotel was clean and the rooms had plenty of space for us to stretch out. Xiao Peng at the front desk was extremely helpful. She remembered us from the first night at check in and had our room numbers memorized so she made it super simple to request our breakfast vouchers and an extra key card. She was also kind enough to give us some additional bottled water when we were checking out as she knew we had another long journey ahead of us.
I would recommend this hotel to anyone visiting the area. The breakfast was good - plenty of food choices to select from. The guest laundry was very useful, not only was it free they provide detergent as well. We were on the top floor (fifth floor) - no issue with noise from the hallway or outside. We were there when it was particularly hot in the region but the air conditioner worked well and we didn’t have any issues keeping the room cool. The only thing that surprised us was that the hallways weren’t air conditioned, nor was the gym, so just keep that in mind if you decide to utilize the fitness room.
Response from Property: ❤ Dear guests ❤, thank you for choosing our ❤ spacious rooms ❤ and for your wonderful reviews! 😊🌟 We are glad to hear that you are satisfied with Xiaopeng's service, her care and thoughtfulness are the pride of our hotel. We're also glad you enjoyed our breakfast options and complimentary laundry facilities. In addition, it is great to hear that you are satisfied with the results of the air conditioning, and we will continue to strive to provide you with a comfortable stay. For the problem of unair-conditioned gyms and corridors, we actively consider the possibility of improvement. Thank you again for your recommendation and look forward to your next visit! 🙏🍀
Vladimir
Queen Room
Stayed in May 2024
Business traveler
10 review
9.5/10
Amazing
Posted on Jun 12, 2024
New, clean, good staff. Many thanks for Xiao Wang on the reception. For such locations its commonly nobody understand English. But he helped us a lot. So many thanks for this place for trip we had.
Response from Property: Thank you very much for your comments, we are honored to be able to provide you with a comfortable and comfortable stay experience, beautiful things always meet unexpectedly, just like the encounter between you and me, New Century Mingting Guanhaiwei Hotel provides guests with all more convenient and meticulous services, at the same time, we are also trying to do better work in all aspects, your affirmation is our greatest encouragement, I hope you can always meet with beautiful things, I wish you a happy life!
Mauricio Novoa
Superior Queen Room
Stayed in Jan 2024
Business traveler
69 review
8.0/10
Very Good
Posted on Mar 14, 2024
Good hotel to stay in cixi. The attention is so nice, the breakfast need to improve.
Response from Property: First of all, thank you for your recognition of our service, and thank you for your suggestions to us, breakfast is being improved, and we look forward to your next stay, bringing you a new experience
Guest User
Deluxe Queen Room
Stayed in Feb 2024
Other
1 review
10/10
Outstanding
Posted on Mar 24, 2024
Xiaotianhenyoulimao zhude haixing 小天
Response from Property: ❤【Free Parking】❤We are really touched to see your satisfaction and affirmation. We will continue to work hard and are very happy to bring you a wonderful experience. Our encounter was wonderful and we hope this wonderful experience will last forever. continue!
Guest User
Superior Queen Room
Stayed in Apr 2025
Couple
9 review
10/10
Outstanding
Posted on May 3, 2025
The hospitality of Xiao Xue at the front desk was very satisfying. The environment was elegant, the lobby was beautiful, the breakfast was delicious, parking and charging were very convenient, and the customer service was perfect. I highly recommend this hotel, you must try it.
Original TextTranslated by Google
Response from Property: ❤酒店環境優雅❤非常感謝您對我們酒店的高度評價!得知您在酒店度過了愉快的時光,我們感到無比欣慰。前台小薛的熱情服務能夠得到您的認可,這是對我們團隊的極大鼓舞🥰。我們一直致力於為每一位賓客提供優質的服務和舒適的環境,您提到的大廳漂亮、早餐美味、停車充電方便等方面,都是我們努力的成果。我們會繼續保持並不斷提升服務品質,期待您的再次光臨!💖💖💖
Luwanzhanshenbadi
Deluxe 2-bed Room
Stayed in Jan 2024
Family
9 review
10/10
Outstanding
Posted on Feb 14, 2024
The room is large, clean and newly decorated, with constant temperature air conditioning, wet and dry separation, and smart toilet with washlet. It is very convenient to drive to the urban area of Cixi, surrounding Cicheng, Minghe Ancient Town, Wulei Mountain, Shanglin Lake, etc. There is also a NIO battery swapping station downstairs of the hotel, which is very friendly to us NIO car owners. The hotel has an underground parking garage, and parking is very convenient. It is a great experience to bring parents and children to visit Cixi.
Original TextTranslated by Google
Response from Property: ❤Sleeping ceremony for members❤ Hello dear guests! Thank you for your timely high praise and affirmation of us. Your satisfaction is our pursuit and motivation for progress. Having an elegant and quiet place to live in the noisy city is the best gift from God to both of us. The years are quiet and peaceful just because you are by my side. I am grateful for everything and look forward to your visit again.
Response from Property: ❤【服務貼心又熱情】❤親愛的客人,看到您的表揚我們真的太高興啦😁!非常感謝您對小佳以及我們酒店的認可😘。小佳會繼續保持細心仔細的服務態度,為每一位客人提供優質的服務哦😁。檸檬水清甜可口也是我們的用心之處呢😎。房間衞生我們也會一直嚴格要求,做到一塵不染,讓每一位客人都能住得安心、舒心😁。再次感謝您的推薦,我們期待您的再次光臨呀😁!
Response from Property: ❤【貼心服務超棒】❤😀親愛的客人,看到您如此詳細且美好的評價,我們真的是太感動啦😁!“貼心服務超棒”一直是我們酒店所追求的目標,能得到您的認可真是太棒了😎。您對酒店的位置、住宿環境、服務以及早餐都給予了高度評價,我們真的非常開心😘。特別是前台的小佳姑娘和小宋帥哥,他們的貼心服務讓您感受到了家的温暖,他們也會因為您的表揚而備受鼓舞的😁。不過對於您提到的衣服烘乾問題,我們真的非常抱歉😔,這是我們工作中的疏忽,我們一定會加強管理,確保類似的問題不再發生😒。再次感謝您的推薦和支持,我們會繼續努力,不斷提升我們的服務質量,期待您的再次光臨哦😁😘!
Response from Property: ❤【貼心服務超棒】❤哇,親愛的客人,看到您的好評我們真的太開心啦😁!非常感謝您對我們酒店的認可和支持😘。我們酒店確實非常大,停車位充足,周邊配套設施也很完善,方便客人的出行和生活😎。前台工作人員一直都以熱情、貼心的服務態度迎接每一位客人,為客人提供優質的服務,送小禮品也是我們表達心意的一種方式😁。早餐我們也一直在不斷改進和豐富,希望能給客人帶來更好的用餐體驗😁。您需要晚點退房,我們當然會盡力滿足您的需求啦😎。機器人送外賣也是我們酒店的一大特色,既方便又快捷😁。再次感謝您的光臨,期待您下次再來寧波的時候,依然選擇我們酒店哦😁!
Response from Property: ❤【奉茶服務周到】❤😀哇,親愛的客人,您的好評簡直讓我們心花怒放呀😁!“奉茶服務周到”是我們前台一直以來的特色,能讓您感受到貼心的服務真是太好了😎。房間舒適、床品舒服、環境不錯、周邊便利,早餐豐富又好吃,這些都是我們努力的成果,看到您這麼滿意,我們真的非常開心😁😁😘。感謝您的支持與信任,我們會繼續努力,為您帶來更多美好的入住體驗😁😁😘。期待您下次光臨哦😁😁😘!
Response from Property: ❤【特色禮儀服務】❤嘿嘿😀,非常感謝您對我們酒店的好評呀😁😁!前台小姐姐有禮貌那是應該的啦😎,我們一直都注重員工的禮儀培訓呢😁。房間大也讓您住得更舒適哦😉,而且周邊有水果店和免費停車場,真的很方便呢😁😁。我們的禮儀官歡迎和奉茶服務也是酒店的一大特色哦😎,能讓您一入住就感受到我們的熱情和用心😁😁。您的支持就是我們前進的動力,我們會繼續努力,不斷提升酒店的品質和服務,期待您下次再來入住呀😁😁!
Response from Property: ❤【酒店位置超優越】❤哇塞😁,親愛的客人,您的好評簡直就是對我們酒店全方位的肯定呀👏!真的太感謝您啦😘!位置好、交通方便是我們酒店的一大優勢,這能讓您在出行時更加輕鬆便捷😎。房間設施好、乾淨整潔、床墊柔軟舒適以及熱水來得快,這些都是我們為了給您提供更好的入住體驗而努力做到的呢😁。早餐豐富多樣且味道不錯,也希望能為您開啟美好的一天😁。小魯的用心服務得到了您的認可,她一定會非常高興的😁。我們期待您下次再來,我們會一如既往地為您提供優質的服務哦😁!
Response from Property: ❤【服務貼心又熱情】❤親愛的客人,看到您的表揚我們真的太高興啦😁!非常感謝您對小佳以及我們酒店的認可😘。小佳會繼續保持細心仔細的服務態度,為每一位客人提供優質的服務哦😁。檸檬水清甜可口也是我們的用心之處呢😎。房間衞生我們也會一直嚴格要求,做到一塵不染,讓每一位客人都能住得安心、舒心😁。再次感謝您的推薦,我們期待您的再次光臨呀😁!
Response from Property: ❤【環境優美似仙境】❤哇哦😀,真的太感謝您的好評啦😁!前台小姑娘能為您提供滿意的服務,我們很欣慰😘。奉的茶水好喝也是我們的用心之處哦😁。酒店乾淨整潔是我們一直堅持的原則😎。周圍風景優美,確實非常適合家庭旅遊和情侶約會呢🤩。您的每一句誇讚都是對我們的認可和鼓勵,我們會繼續努力,為您和更多的客人帶來更好的體驗😁😁。再次感謝您的支持與信任,期待您下次光臨哦😘😘😁!