Mels Weldon Dongguan Humen Reviews

Response from Property: 親愛的客人，非常榮幸得知您此次入住對我們酒店感到滿意，在此感謝您與我們分享你的入住體驗。我們酒店地處商業繁華區，是虎門地標性建築，完善的設施設備為客人出行提供了極大的便利。美思威爾頓酒店為您提供優雅的環境，我們誠摯地期待您的再次光臨！

Response from Property: 親愛的客人，很高興看到您對我們酒店的綜合評價非常高，您的滿意為我們酒店增添一筆色彩！感謝您在此大力推薦我們酒店，我們真誠期待您的下次光臨，繼續為您提供更好的服務！

Response from Property: 親愛的客人，非常榮幸得知您此次入住對我們酒店感到滿意，在此感謝您與我們分享你的入住體驗。我們酒店地處商業繁華區，是虎門地標性建築，完善的設施設備為客人出行提供了極大的便利。美思威爾頓酒店為您提供優雅的環境，我們誠摯地期待您的再次光臨！

Response from Property: Dear guest, thank you very much for taking the time to share your stay with us. We are deeply sorry to hear that you encountered many problems during your stay. Please accept our sincerest apologies. Regarding your feedback, please be advised that we have shared and discussed it with the relevant departments and hope to find effective solutions as soon as possible. We are deeply grateful for your support and understanding. We look forward to welcoming you back next time and looking forward to providing you with a truly unique stay experience!

Response from Property: 親愛的客人，來自東莞虎門美思威爾頓酒店的真摯問候！非常榮幸得知您此次入住對我們酒店感到滿意，在此感謝您與我們分享。我們期待以高質量的服務誠邀您的再次光臨！

Response from Property: 尊敬的賓客：感謝您選擇入住東莞虎門美思威爾頓酒店並分享您的入住體驗。對於您提到的衞生死角、漏水及煙味問題給您帶來的困擾，我們深表歉意。酒店非常重視您的反饋，已第一時間安排工程和客房進行專項檢查和維護整改。感謝在成長道路上一路有您的監督與支持，期待您能再次入住見證我們的提升，祝您旅途愉快！

Response from Property: Dear Guest：Thank you for choosing to stay with us and sharing your detailed feedback! Our hotel boasts broad views and the scenery of Humen Bridge, and we are delighted that you are satisfied with the in-room views and space.Regarding the experience at the front desk area that did not meet your expectations, we have attached great importance to this and will continuously optimize the service atmosphere and details in line with our positioning.We look forward to welcoming you again with a better experience!

Response from Property: Dear Guest,Thank you for taking the time to share your detailed feedback regarding your recent stay with us. We highly value your comments and sincerely apologize that your experience fell far below your expectations.We are deeply concerned to learn about the various issues you encountered during your stay, including the water on the bathroom floor, the malfunctioning power outlets and television, the phone being out of order, the empty minibar, and the inconvenience in operating the lighting system. We have already instructed the relevant departments to conduct a thorough inspection and maintenance of all guest rooms to ensure all facilities are in good working order and amenities are fully stocked.Furthermore, please accept our sincerest apologies for the lack of timely follow-up after you reported the issues to our Front Desk. We will immediately provide additional training and implement corrective measures for the team involved. We also sincerely apologize for the inconvenience caused by the restaurant closing earlier than the posted hours. We have communicated with our Food & Beverage team to strictly enforce the official operating hours and ensure the accuracy of all published information to prevent such occurrences in the future.Your feedback is crucial to us. Based on the points you raised, hotel management has already taken improvement actions, including a comprehensive check of all in-room facilities, enhancing our maintenance procedures, and reinforcing staff training to guarantee prompt and effective service response.We understand that an unsatisfactory experience can significantly impact your trip, and we genuinely hope for an opportunity to make amends. Should you be willing to place your trust in us again in the future, please contact our Duty Manager directly .We will personally oversee your arrangements to ensure you experience the true standard of our service and hospitality.Once again, we deeply apologize for the disappointing experience. We look forward to the possibility of welcoming you back in the near future, hoping to provide you with a refreshed and perfectly satisfying stay.Warm regards.

Response from Property: 親愛的客人， 感謝您花費寶貴的時間在此與我們分享您的評論。很抱歉得知因為酒店客房狀況而影響到您此次的入住體驗，請知悉我們已與相關部門反饋希望引起重視並迅速做出改進。您的建議對“美思威爾頓酒店”的品牌成長有着非常重要的意義，在此對您表示由衷的感謝。希望在您下一次入住時能發現我們有所進步並期待您隨時與我們分享您的意見或建議。

Response from Property: 尊敬的賓客：您好！感謝您選擇東莞虎門美思威爾頓酒店並在百忙之中對我們的工作做出指正，在此期間給您帶來不完美的入住體驗，為此我們感到十分遺憾。酒店設施將會不斷完善，對於您提到的早餐問題請知悉我們已與相關部門反映，酒店會盡快改善不足之處。衷心感謝您的反饋，期待您下次入住時，能夠給您帶來更好的入住體驗！

Response from Property: 親愛的客人， 首先非常感謝您花費寶貴的時間在此與我們分享您的此次入住體驗。得知您入住時遇到了諸多問題我們感到非常抱歉，在此請接收我們最為誠摯的歉意。關於您反饋的問題，請知悉我們已與相關部門分享並討論，希望能夠儘快尋找有效的改善方案。如能獲得您的支持與理解我們將不甚感謝，期待您的下次入住並渴望為您帶來截然不同的入住體驗！

Response from Property: 親愛的客人，非常感謝您下榻東莞虎門美思威爾頓酒店，並花費寶貴的時間分享您的入住體驗。酒店地處歷史古鎮——虎門的繁華商業中心區，是虎門地標性建築，酒店為客人提供個性化的服務，致力於為客人打造“家外之家”的住宿體驗。如果下次能夠獲得您5分的肯定，這將是對我們酒店最大的褒獎及鼓舞！真誠歡迎您在不久的將來，再次下榻東莞虎門美思威爾頓酒店，期待為您創造更超值的美思服務！

Response from Property: 親愛的客人，非常高興您選擇入住東莞虎門美思威爾頓酒店，很遺憾得知您此次入住未能給您留下良好的印象。關於您提到的設施老舊問題，我們會繼續加強保養和維護工作。下次入住時如遇到任何疑問或需求，也可直接聯繫酒店值班經理，我們將竭盡全力解答並解決您的問題。為客人提供優質的服務是我們一直以來秉承的宗旨。再次感謝您光臨東莞虎門美思威爾頓酒店，我們希望不久之後能再次為您服務，能感受到不一樣的美思體驗！

Response from Property: 非常高興您選擇入住東莞虎門美思威爾頓酒店，很遺憾得知您此次入住未能給您留下良好的印象。您提到的設施老舊問題，我們會繼續加強保養和維護工作。您的寶貴建議有助於我們酒店的發展，衷心感謝您的反饋。期待您下次入住時，能有更好的入住體驗。