Changbai Mountain Huamei Resort Lufa Swissotel Hotel

Changbai Mountain Huamei Resort Lufa Swissotel Hotel Reviews

Changbai Mountain Huamei Resort Lufa Swissotel Hotel

Building 29, Changbai Mountain Huamei Resort International Resort, Manjiang Town, Fusong, Jilin, ChinaView Hotel Details
Changbai Mountain Huamei Resort Lufa Swissotel Hotel
Changbai Mountain Huamei Resort Lufa Swissotel HotelChangbai Mountain Huamei Resort Lufa Swissotel HotelChangbai Mountain Huamei Resort Lufa Swissotel Hotel
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Guest Reviews of Changbai Mountain Huamei Resort Lufa Swissotel Hotel

9.1/10
Good
3669 review
Verified reviews
Location9.3
Amenities9.0
Service8.9
Cleanliness9.1
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All reviews(3669)
Positive reviews(3558)
Reviews with photos/video(1622)
Loved the view(437)
Perfect for kids(363)
Relaxing hot springs(213)
Offers pick-up/drop-offs(195)
Great air circulation(77)
Has facilities for children(73)
Family activities available(58)
Negative reviews(111)
Yunyanbo
Swiss Garden View Double Room
Stayed in Aug 2025
Family
1 review
10/10
Outstanding
Posted on Sep 5, 2025
Manager Coco was exceptionally warm and welcoming, even contacting us in advance. Their attentive service made us feel truly cared for. The room was clean and comfortable, offering a real home-away-from-home feeling. The resort boasted a rich array of activities, and the scenery was absolutely breathtaking, making it fantastic value for money! The Yuanxiang Lake Restaurant served delicious food, and dining al fresco with a view of Changbai Mountain was a particularly delightful experience.
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Response from Property: Dear guests, thank you for your recognition. We sincerely strive to meet every need of our guests. We will continue to work hard to create a five-star hotel. We look forward to your next trip and providing you with even better service.
_WeChat21347****
Boutique Suite (2 beds)
Stayed in Jul 2025
Family
18 review
10/10
Outstanding
Posted on Aug 11, 2025
Our room was exceptionally spacious – a true suite. The living room even had a sofa bed, and the bedroom boasted a huge 2.4m bed. With two bathrooms and two balconies, it was incredibly convenient for drying clothes and felt wonderfully spacious and comfortable, especially for a family with children. The room service was flawless, and every single staff member was incredibly patient, attentive, and friendly. The hotel's environment was truly beautiful; every casual photo we took looked like a picture from a comic book. The shuttle service was also excellent, with two distinct routes. One route covered all the main activity areas like the children's playground, archery and shooting, jungle trekking, go-karts, and the glass skywalk. The other route took us to Meijing Pavilion, which offered breathtaking panoramic views of Changbai Mountain. The hotel offered a truly extensive range of complimentary activities and amenities. We spent four full days there and barely had to pay for anything extra. From the moment we woke up, our days were packed with fun: mountain biking, trampolining, the children's playground, archery and shooting, paragliding, and even 'Dah Tie Hua' (molten iron fireworks). In the evenings, we relaxed in the hot springs. Although the dining choices weren't super extensive, every restaurant we tried served delicious food. Finally, a huge thank you to Manager Coco. She was incredibly attentive to every detail and always responsive, immediately helping us book and arrange whatever we needed. Our sincerest gratitude! We definitely plan to come back next year (the evenings were around 17°C, wonderfully cool!).
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6/12
Response from Property: We are so excited to see your simple yet profound positive review, and you really appreciate our service! We at the hotel are committed to providing the most attentive and meticulous service to every guest, ensuring an exceptional experience. The Swissôtel Changbaishan is a vibrant and youthful hotel, showcasing its unique charm through its minimalist style and warm, considerate service. Your encouragement is our greatest support and motivation. We will dedicate ourselves to serving every guest with our best efforts. Thank you again for your stay!
205098****
Swiss Garden View Double Room
Stayed in Jul 2025
Family
8 review
10/10
Outstanding
Posted on Sep 4, 2025
I've been to Changbai Mountain four times in the past two years, and three of those times I stayed at Wanda. This trip, I decided to try out Luneng Swiss. The room was nice and well-equipped, even including an iron and a humidifier. The hot water system was an independent electric heater, which was enough for two people, though the water pressure was just okay. During peak hours, you might need to queue at the entrance for breakfast until staff can guide you in. They had a good variety of options, including some local Northeastern specialties. The shawarma for dinner was a hit with the kids. Honestly, the restaurants in the commercial street looked pretty mediocre. Burger King closes at 9 PM, but you can order through their mini-program on your phone. If you're into off-roading, definitely splurge a bit more to go up the mountain – it's absolutely thrilling!
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6/8
Response from Property: Dear guests, thank you for your recognition. We sincerely strive to meet every need of our guests. We will continue to work hard to create a five-star hotel. We look forward to your next trip and providing you with even better service.
Anonymous User
Swiss Garden View Double Room
Stayed in Jul 2025
Couple
1 review
10/10
Outstanding
Posted on Aug 26, 2025
Huge shoutout to this hotel! The scenery is breathtakingly beautiful, the air is wonderfully fresh and cool, making it an absolute paradise for a summer escape. The complimentary activities were fantastic – you'll definitely not run out of things to do! Andy provided incredibly enthusiastic and attentive service; he'd answer any questions instantly and was super reliable. The room itself was clean and comfortable. Overall, the experience was a perfect 10, and I'll certainly be back!
Original textTranslated by Google
Response from Property: Dear Guest, thank you for your positive review! The Swissôtel Changbaishan Luneng Resort adheres to the philosophy of "service without limits," constantly striving for excellence in every detail. We hope the Swissôtel Changbaishan Luneng Resort allows you to completely relax, slow down from the city's pace, and experience the purest nature. Please continue to follow the Swissôtel Changbaishan Luneng Resort and we look forward to your next visit.
M50431****
Swiss Garden View Twin Room
Stayed in Jul 2025
Family
5 review
10/10
Outstanding
Posted on Aug 25, 2025
Many thanks to our butler Coco for her warm and attentive service, including a complimentary room upgrade. Our room offered a direct view of the surrounding mountains, and the cabin-style room truly had a charming Swiss ambiance. Traveling with our child this time, the hotel thoughtfully provided a complimentary children's breakfast. The breakfast featured local specialties like *niandoubao* (sticky bean buns) and blueberry jam, along with ginseng chicken soup – highly recommended! Unfortunately, due to the weather, we couldn't visit Heaven Lake this time. However, the resort area boasts fresh air and stunning scenery, along with various recreational activities such as ginseng digging and hiking. It's truly a perfect spot for a refreshing and rejuvenating getaway. We'll definitely plan another visit once the Shen-Bai high-speed railway opens.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for your positive review! The Swissôtel Changbaishan Luneng Resort adheres to the philosophy of "service without limits," constantly striving for excellence in every detail. We hope the Swissôtel Changbaishan Luneng Resort allows you to completely relax, slow down from the city's pace, and experience the purest nature. Please continue to follow the Swissôtel Changbaishan Luneng Resort and we look forward to your next visit.
Anonymous User
Boutique Suite (Double bed)
Stayed in Jul 2025
Family
4 review
10/10
Outstanding
Posted on Aug 23, 2025
Bringing my child to the Swiss Hotel during the summer vacation was an incredibly smart decision. Right after checking in, we connected with our butler, Andy, on WeChat, and he was always quick to answer any questions. Our building was perfectly situated near the commercial street, making getting around super convenient, with a 24-hour supermarket just outside our door. The hotel offered so many complimentary activities we couldn't try them all! The UTV off-roading and the suspension bridge were definitely the highlights. With several kids' playgrounds, my child enthusiastically declared it the best hotel she's ever stayed at. Plenty of hotel shuttle buses meant we never had to wait long. Evenings featured spectacular molten iron shows and bonfire parties – now *that's* truly the way to kick off a vacation! The summer evening temperatures in Changbai Mountain were perfectly comfortable; I was initially worried about it being cold, but that wasn't an issue at all. A huge thank you again to Andy for his excellent service! 👍
Original textTranslated by Google
Response from Property: Dear Guest, thank you for your positive review! The Swissôtel Changbaishan Luneng Resort adheres to the philosophy of "service without limits," constantly striving for excellence in every detail. We hope the Swissôtel Changbaishan Luneng Resort allows you to completely relax, slow down from the city's pace, and experience the purest nature. Please continue to follow the Swissôtel Changbaishan Luneng Resort and we look forward to your next visit.
_M1391123****
Swiss Garden View Twin Room
Stayed in Jul 2025
Family
7 review
10/10
Outstanding
Posted on Aug 24, 2025
The two single beds could be pushed together, which was perfectly fine for one adult and two children. The hotel offered plenty of complimentary activities and play areas, making it ideal for kids to enjoy all day. One small piece of feedback: the amenities within the same room type varied. My friend booked the exact same room category and had a sofa and a clothes drying rack, but surprisingly, my room lacked both.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for your positive review! The Swissôtel Changbaishan Luneng Resort adheres to the philosophy of "service without limits," constantly striving for excellence in every detail. We hope the Swissôtel Changbaishan Luneng Resort allows you to completely relax, slow down from the city's pace, and experience the purest nature. Please continue to follow the Swissôtel Changbaishan Luneng Resort and we look forward to your next visit.
MissJ
Deluxe Room (2 beds)
Stayed in Jul 2025
Family
5 review
10/10
Outstanding
Posted on Aug 15, 2025
Cleanliness: Spotless. Service: Coco was incredibly diligent and responsible. I accidentally left my ring and necklace in the room, but they were found within just ten minutes, and Coco promptly contacted me to arrange their return shipment. I'm truly grateful! Environment: Perfectly family-friendly. Hot Springs: Excellent! Our child had such a wonderful time, they didn't want to leave.
Original textTranslated by Google
Response from Property: We are so excited to see your simple yet profound positive review, and you really appreciate our service! We at the hotel are committed to providing the most attentive and meticulous service to every guest, ensuring an exceptional experience. The Swissôtel Changbaishan is a vibrant and youthful hotel, showcasing its unique charm through its minimalist style and warm, considerate service. Your encouragement is our greatest support and motivation. We will dedicate ourselves to serving every guest with our best efforts. Thank you again for your stay!
Anonymous User
Swiss Garden View Double Room
Stayed in Jul 2025
Other
32 review
10/10
Outstanding
Posted on Aug 16, 2025
We were upgraded to a spacious suite with two balconies. The Huamei Resort is surrounded by lush greenery and wildflowers, making for a truly beautiful setting. The evening molten iron fireworks display was absolutely stunning, and the hot springs were also good, leaving us very satisfied. It's perfect for families with young children, with plenty of kid-friendly activities. **Pros:** The environment is superb, it's not crowded, offering a peaceful escape from the hustle and bustle. **Cons:** After some thought, the only drawbacks are the lack of a swimming pool, a somewhat limited breakfast selection, and only one small supermarket on site, which was a bit pricey.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for your positive review! The Swissôtel Changbaishan Luneng Resort adheres to the philosophy of "service without limits," constantly striving for excellence in every detail. We hope the Swissôtel Changbaishan Luneng Resort allows you to completely relax, slow down from the city's pace, and experience the purest nature. Please continue to follow the Swissôtel Changbaishan Luneng Resort and we look forward to your next visit.
Yuxinling
Swiss Garden View Double Room
Stayed in Jul 2025
Family
7 review
10/10
Outstanding
Posted on Aug 14, 2025
This was, without a doubt, the most satisfying hotel of my entire Northeast China trip, and the only one that truly gave me that 'vacation' feeling. A solid five-star rating! We even got a room upgrade, and the butler was incredibly responsive – service was excellent! The breakfast spread was extensive and delicious. Our room package included breakfast for two adults and one child, and the restaurant generously waived the breakfast cost for our child. Overall, we were completely satisfied. The resort boasts beautiful scenery, and we're already planning to return in the autumn.
Original textTranslated by Google
Response from Property: 尊敬的客人,謝謝您的好評喔!長白山魯能勝地瑞士酒店,一直遵循服務無上限的理念,不斷提升,以求在每個細節上都做到最好。我們希望長白山魯能勝地瑞士酒店,能讓您全身心的放鬆,從都市節奏中慢下來,感受最純粹的自然。請您繼續關注長白山魯能勝地酒店,也期待您再次光臨。
_M1342619****
Swiss Garden View Twin Room
Stayed in Jul 2025
Family
7 review
10/10
Outstanding
Posted on Aug 14, 2025
We stayed at the Swiss Hotel and were upgraded to a suite. The room was very spacious, featuring a sofa and a dining table. The hotel is nestled right at the foot of Changbai Mountain, surrounded by lush forests, offering breathtaking green views. The hotel grounds are expansive, requiring a shuttle bus for transport, which runs frequently (every few minutes). There are plenty of on-site activities to keep children entertained. The evening hot springs are located at Club Med, which is also conveniently close to the Swiss Hotel. The only minor drawback was the limited dining options. During our stay, we tried the stewed goose at Yuanxiang restaurant. While prices within the resort were a bit on the higher side, which is often the case, the food was quite delicious.
Original textTranslated by Google
Response from Property: 尊敬的客人,謝謝您的好評喔!長白山魯能勝地瑞士酒店,一直遵循服務無上限的理念,不斷提升,以求在每個細節上都做到最好。我們希望長白山魯能勝地瑞士酒店,能讓您全身心的放鬆,從都市節奏中慢下來,感受最純粹的自然。請您繼續關注長白山魯能勝地酒店,也期待您再次光臨。
ericgaoqiang
Swiss Garden View Twin Room
Stayed in Jul 2025
Family
3 review
9.7/10
Amazing
Posted on Aug 12, 2025
On my first trip to Changbai Mountain, I wanted a quiet and clean hotel. After looking at options in both the Wanda and Luneng areas, I decided on the Swissôtel Resort! The main hotel building and the annex both have a beautiful setting. The rooms themselves were fully equipped and spotless. Breakfast was pretty good, especially by Northeast China hotel standards. However, some of the advertised perks were only trials and required an additional fee. Feeding the animals at the farm also came with an extra cost. The hotel is conveniently located for visiting both the West and South slopes of Changbai Mountain.
Original textTranslated by Google
Response from Property: 尊敬的客人,謝謝您的好評喔!長白山魯能勝地瑞士酒店,一直遵循服務無上限的理念,不斷提升,以求在每個細節上都做到最好。我們希望長白山魯能勝地瑞士酒店,能讓您全身心的放鬆,從都市節奏中慢下來,感受最純粹的自然。請您繼續關注長白山魯能勝地酒店,也期待您再次光臨。
M294889****
Swiss Garden View Twin Room
Stayed in Jul 2025
Family
11 review
10/10
Outstanding
Posted on Aug 11, 2025
Compared to Hyatt, I found the experience at Luneng much better. Firstly, it wasn't crowded, and we were able to enjoy all the complimentary activities provided by the hotel. The children absolutely loved them, and it's very friendly for young children. Secondly, the scenery was excellent. At Hyatt, it was impossible to book any activities, and their resort area isn't as expansive as Luneng's. However, the food quality wasn't as good as at Hyatt. The restaurants in the commercial district were completely deserted; it seemed everyone was dining at the hilltop restaurant. While transportation isn't as convenient as Hyatt's, if you're planning a staycation purely within the hotel, I found the experience truly enjoyable.
Original textTranslated by Google
Response from Property: 親愛的客人,感謝您選擇下榻長白山魯能勝地瑞士酒店!非常感謝您對我們酒店如此的青睞和喜愛,酒店之所以選址在此,一是因為這裏遠離市區,風景秀麗,天然的氧吧,能夠為客人提供一個完全放鬆和私密的休閑環境!此處未來必將會作為重點發展,所以今後這裏必定是中心!而且酒店目前着力於自身的設施和服務各方面的不斷完善,相信不久的將來,如果您有機會再來到這裏度假,一定會感受到它的變化!我們期待着您的再次光臨!
Guest User
Suite (2 Kind-Size Beds)
Stayed in Dec 2024
Traveling with friends
4 review
10/10
Outstanding
Posted on Jan 10, 2025
Nice, luxury and the scenery is so beautiful. Will come back again.
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店本次入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會提高服務質量。若您下次至此,希望您能再次預訂本酒店,給我們一個機會來跟您道歉。期待您再次光臨!
Guest User
Swiss Garden View Twin Room
Stayed in Nov 2023
Couple
2 review
10/10
Outstanding
Posted on Dec 13, 2023
I had an excellent experience at Swissotel and would like to commend the staff for their outstanding service. Checking in late at night, 刘基扬, 王国琪, 刘畅, 金学哲, and 段冰宇 went above and beyond, insisting on carrying our luggage and escorting us to our room. The responsiveness via WeChat at all hours was impressive. Any issues we raised, with these 5 staffs that we encountered were promptly addressed, and resolutions were provided without delay. The breakfast offerings were comprehensive, featuring both Western and Chinese cuisine; however, it would be helpful to have forks, spoons, and water readily available. Despite the demagnetization issue with the key card, the staff, especially 刘基扬 and 王国琪, responded instantly to our messages and ensured a swift resolution. Overall, our stay was marked by exceptional service, and I want to extend special thanks to 刘基扬, 王国琪, 刘畅, 金学哲, and 段冰宇 for their commendable efforts. 在瑞士鲁能酒店的入住体验非常好,工作人员的服务很称职。在深夜与外国护照办理入住手续时,刘基扬、王国琪、刘畅、金学哲和段冰宇非常友善,并坚持帮我们搬运行李并护送我们到房间。我们没有国内手机号,他们还主动加了微信以保持更容易的沟通。高效响应令人印象深刻。我们提出的任何问题,都得到了及时回复与解决。包括在大半夜,有多需要的刘基扬和王国琪也及时送到我们房间里,其他三位也很及时的替我们我们与相关人士联系。 酒店早餐选择丰富,中西式都有,如果能提供叉子、勺子和水的话会更完美。尽管房卡经常问题,但我遇到的那些工作人员,都能确保问题迅速解决。总的来说,体验到了瑞士鲁能出色的服务,得特别感谢刘基扬、王国琪、刘畅、金学哲和段冰宇。让我对这个酒店和中国人的印象十分好。
Response from Property: Dear guest, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard and look forward to our next trip where we can create more perfect services for you.