Welcome Hotel Gelsenkirchen

Welcome Hotel Gelsenkirchen Reviews

Welcome Hotel Gelsenkirchen

Parkallee 3, Gelsenkirchen, 45891, GermanyView Hotel Details
Welcome Hotel Gelsenkirchen
Welcome Hotel GelsenkirchenWelcome Hotel GelsenkirchenWelcome Hotel Gelsenkirchen
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Guest Reviews of Welcome Hotel Gelsenkirchen

8.6/10
Very Good
57 review
Verified reviews
Location8.8
Amenities8.4
Service8.7
Cleanliness8.6
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All reviews(57)
Positive reviews(24)
Reviews with photos/video(8)
Negative reviews(14)
Guest User
Double Room
Stayed in Oct 2024
Couple
2 review
9.5/10
Amazing
Posted on Nov 17, 2024
Short way to the stadium, great view over the arena at Schalke.
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Daniela168
Double Room
Stayed in Nov 2024
Family
2 review
8.5/10
Very Good
Posted on Dec 15, 2024
Very good location for Schalke fans. Unfortunately, coffee was only available for breakfast upon request, vending machines were out of order and staff were overwhelmed. The bathroom only has a bathtub with a high entry for showering.
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Guest User
Room, 2 Twin Beds
Stayed in Jan 2025
Family
1 review
9.5/10
Amazing
Posted on Feb 16, 2025
All in all very good, I can only recommend it! I'll be back!
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Guest User
Room, 2 Twin Beds
Stayed in Mar 2024
Solo traveler
1 review
9.0/10
Great
Posted on Apr 29, 2024
There is nothing wrong with the hotel. Exception: I think the price of around €200 per night is too high. Like most other hotel guests, I was there for a Schalke game. The price obviously takes advantage of the fact that the place will definitely be fully booked. But you can do it once. It is of course absolutely great that you can basically fall straight into bed from the arena and don't have to squeeze into the overcrowded tram, especially for an evening game. Of course there is still a lot of action in the hotel lobby until late at night. But I would like it to be like that for a football game.
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206207****
Superior Double Room
Stayed in Jul 2025
Business traveler
1 review
9.0/10
Great
Posted on Aug 29, 2025
環境非常好，旁邊就是Arena體育館，和很大的足球場，一個康復中心，非常安靜！但是房間是咖啡機時好時壞，特別糟心的是，櫃子上的小垃圾桶裏垃圾沒清理，上一個客户吃的冰激凌盒子什麼的都還丟在裏面！
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Anonymous User
Double Room
Stayed in Feb 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Mar 15, 2025
Es war alles super.
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Guest User
Stayed in May 2025
Other
8.0/10
Very Good
Posted on Jun 25, 2025
It was fine - just expensive because there was a game on at the stadium. Plan to go when there is no game - the room cost doubles.
Guest User
Stayed in Jan 2025
Other
6.0/10
Posted on Feb 17, 2025
I booked a room at this hotel as a family member underwent surgery and was having rehab at the centre next door. I had to leave quickly and booked a room the day I left. My room was okay, but the price was 250 Euros. When queried, staff said that was because there was a soccer game at the stadium next door. Very expensive!
William L
Stayed in Jul 2024
Solo traveler
2.0/10
Posted on Aug 11, 2024
I was recovering from major back surgery organized by ONZ spine, which puts you here after the hospital. Hospital has state of the are beds for spine surgery recovery. This hotel HAS THE WORST POSSIBLE BEFS FOR SPINE SURGERY RECOVERY! Details: soft, no support. Forces spine to bend and twist, sort of like doing backstroke ONE WEEK AFTER SPINE SURGERY! There are many hotel options within 25 minutes drive of Medicos rehab facility eith better beds! Hotel staff is unresponsive, don’t answer room phones. And told me “all our beds are the same “ Unacceptable! You have been warned
Response from Property: Dear William, We're very sorry to hear about your experience, and we fully understand your concerns, especially during such a critical recovery period. As mentioned previously, we are not a medical facility and therefore do not provide specialized beds for post-surgery recovery. The beds in our hotel are standard for general guest comfort, but we acknowledge that they may not meet the specific needs of someone recovering from major back surgery. We encourage you to bring these issues to the attention of the Medicos rehab facility, as they can best advise on accommodations that suit your medical needs. We also appreciate your feedback on our service and will address your concerns with our team to ensure we are as responsive and supportive as possible. Wishing you a smooth and comfortable recovery. Best regards, The stays Team
Guest User
Stayed in Jun 2024
Family
10/10
Outstanding
Posted on Jul 2, 2024
Stayed here 2 nights for England v Slovakia. Lovely place, 200 meters from the stadium, great staff. Very friendly. Wasn’t a fan of the breakfast but everything was just perfect. First night in a suite was £200. 2nd night in a twin room (night of the game) £500. Bit naughty doubling the price.
Guest User
Stayed in May 2024
Business traveler
2.0/10
Posted on Jun 29, 2024
People on the reception are rude and they can laugh at your face! The internet is very slow, apparently in 4 star hotel you need to pay for a fast WiFi. The worst 4 star hotel I’ve ever been to. There is never a manager in this hotel. And when you ask for one, he/she is in Düsseldorf and it is impossible to reach this manager via phone call. And when you leave the staff is laughing behind your back. Don’t recommend it! The food in the hotel is also not the best. Guys working in the kitchen are great! But that’s all.
iyazk
Stayed in May 2024
Family
8.0/10
Very Good
Posted on Jun 29, 2024
Stayed here for euros 2024 game as it is literal 2 minute walk to the stadium. I had mixed experience with front desk and breakfast staff but Mo was always helpful. Breakfast had a nice spread so that was great but it was 20 euros for adults and 10 for kids. Room service every other day was appreciated. Beds were comfy but room was always warm since apparently they do not have a/c, it’s only a ventilation/circulation system. Overall, I needed it for the local and it served its purpose.
Response from Property: Dear Guest, Thank you for taking the time to share your experience with us. We’re glad to hear that our location was convenient for your visit to the stadium and that you found the beds comfortable and enjoyed the breakfast spread. However, we’re sorry to learn that your experience with our service was mixed. We appreciate your feedback and will certainly address these areas for improvement. Regarding the room temperature, our system is indeed designed for ventilation rather than full air conditioning, and we apologize if this caused any discomfort. We hope you had a great time at the game, and we would love to welcome you back in the future. Best regards, The Stays Team
Guest User
Stayed in May 2024
Other
4.0/10
Posted on Jun 1, 2024
€10 a night parking isn't free. Exceptionally grumpy front desk staff with their faces buried in their devices to avoid customer interaction. Mediocre rooms that lack the basics like a kettle. When they finally brought a kettle, they didn't bring any mugs. Food is overpriced and bland.
Guest User
Stayed in Jul 2023
Other
2.0/10
Posted on Aug 16, 2023
ACHTUNG!!!! VERMEIDET dies Hotel, wenn ihr kein Probleme haben wollt!!! Das Hotel bietet explizit NUR nichterstattungsfähigen Zimmer-Raten. Wenn eine Veranstaltung abgesagt wird oder verlegt wird, besteht keine Möglichkeit, die Buchung zu ändern oder aus Kulanz zu stornieren. Ihr bekommt nur maschinelle Antwort, dass man bei einer Stornierung oder Änderung 100% Gebühren berechnen wird. Es ist ein reiner Betrug, nur diese Rate anzubieten, damit die Gäste nie ihr Geld zurück bekommen oder bei einer Änderung doppelt bezahlen müssen. Ich arbeite auch in der Hotellerie, aber so etwas erlebe zu erstem Mal. Schämt euch, stay by scammer (friends). Werde zukünftig diese Kette vermeiden und allen Bekannten und Freunden abraten, hier zu buchen.
Guest User
Stayed in Dec 2022
Business traveler
8.0/10
Very Good
Posted on Jan 31, 2023
Quiyet quite new hotel some scool and football area, just near by Veltins arena (by Shalke) Staff was okay, breakfast okay, nor wow but good. Some Shalkes academy players ate breakfast same restaurant. Room was positive suprise, thank for that, Corner room by 7th floor (717), parkin i think including, we parking from street.