Xana Hotelle Hotel (Guangzhou Beijing Road Pedestrian Street Nongjiangsuo Subway Station)

Xana Hotelle Hotel (Guangzhou Beijing Road Pedestrian Street Nongjiangsuo Subway Station) Reviews

Xana Hotelle Hotel (Guangzhou Beijing Road Pedestrian Street Nongjiangsuo Subway Station)

No.518 Dongfeng East Road, Yuexiu District, Guangzhou, Guangdong, 510050, ChinaView Hotel Details
Xana Hotelle Hotel (Guangzhou Beijing Road Pedestrian Street Nongjiangsuo Subway Station)
Xana Hotelle Hotel (Guangzhou Beijing Road Pedestrian Street Nongjiangsuo Subway Station)Xana Hotelle Hotel (Guangzhou Beijing Road Pedestrian Street Nongjiangsuo Subway Station)Xana Hotelle Hotel (Guangzhou Beijing Road Pedestrian Street Nongjiangsuo Subway Station)
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Guest Reviews of Xana Hotelle Hotel (Guangzhou Beijing Road Pedestrian Street Nongjiangsuo Subway Station)

8.4/10
1230 review
Verified reviews
Location8.4
Amenities8.3
Service8.6
Cleanliness8.4
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All reviews(1230)
Positive reviews(1127)
Reviews with photos/video(96)
Easy to get around(102)
Classy environment(96)
Friendly front desk staff(86)
Many amenities(38)
Perfect for business trips(31)
Strange smell in room(20)
Close to metro(20)
Good Internet(11)
Negative reviews(103)
Anonymous User
Superior Room (Double bed)
Stayed in Sep 2025
Couple
42 review
4.5/10
Posted on Oct 17, 2025
Probably the worst hotel i went... Everything is old and mouldy The room was so dirty and when we went to complain at the lobby they said they will send us someone to clean but never came... All the room have dust and mold.. Ever the corridor have mold.. I never saw a place that much dirty But the bed was comfortable Location very close to Xiaobei
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。入住期間有任何問題可以致電前台。可以更換房間。希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Visakhan
Superior Room (Double bed)
Stayed in Sep 2025
Business traveler
21 review
10/10
Outstanding
Posted on Nov 3, 2025
As always staying at a Xian property is about convenience. It’s a no frills place but will also offer secure and quality service. Good work guys!!
Response from Property: 一路走來,感謝有您相伴,無論是山重水複疑無路的絕望,還是柳暗花明又一村的欣喜;無論是無可奈何花落去的傷感,亦或是似曾相識的燕歸來的平淡。感謝有您,我們期待着您的歸來!
JayShenzhen
Xi'an Superior Twin Room
Stayed in Mar 2025
Business traveler
2 review
6.0/10
Posted on Apr 24, 2025
They would not allow the food delivery to come up , needed to go down to pick up ( reason being some local regulations in their area don’t know whether true or not ) . Rooms smell a lot because they never open the windows . Price was high I guess due to canton
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Mashaa
Xi'an Superior Twin Room
Stayed in Mar 2025
Business traveler
10 review
8.5/10
Very Good
Posted on Apr 26, 2025
Small rooms but clean and good rooms best location
Response from Property: Thank you for your continued recognition and support. Xiaoxi is really happy to serve you again. Xiaoxi also has many other services. I hope that next time you come, Xiaoxi can serve you again.
Assii ch
Xi'an Superior Twin Room
Stayed in Apr 2024
Booked for others
104 review
6.5/10
Posted on May 4, 2024
Very small room, and staff is little rude in behavior
Response from Property: I miss you, I miss you. Seasons pass by in a hurry, time brings changes, but why can't I stop missing you? With a heart that has been hanging for a long time, Xiaoxi always misses you.
Guest User
Xi'an Superior Twin Room
Stayed in Sep 2023
Business traveler
2 review
9.0/10
Great
Posted on Oct 31, 2023
It’s good but the room with 2 beds is to small and unbearable
Response from Property: Dear, Xiaoxi is deeply sorry that we cannot bring you a pleasant stay experience! Xiaoxi will repay you with her considerate service! I hope you can give Xiaoxi another chance to witness our growth! I wish you a harmonious family and a happy life!
Guest User
Xi'an Superior Twin Room
Stayed in Sep 2023
Business traveler
15 review
2.0/10
Posted on Oct 18, 2023
Not a all to recommend this hotel please
Response from Property: 親,小希深感抱歉不能給您帶來愉快的入住體驗!已經對您的反饋做出了相應的整改,小希用貼心的服務來回報您了!希望您能給小希再次機會,來見證我們的成長!祝您家庭和睦,生活愉快!
M496392****
Xi'An Elegant Room
Stayed in Apr 2025
Business traveler
14 review
7.5/10
Posted on May 23, 2025
The front desk staff was also very welcoming. The room was a bit old, with complete facilities. The hair dryer was very old and had to be pressed down to use it. The hygiene was also average! There was a shower cap left by the previous customer in the shower room, and the carpet in the corridor smelled moldy.
Original textTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
LvelvelvelvelveK
Superior Room (Double bed)
Stayed in Apr 2025
Couple
1 review
2.2/10
Posted on May 25, 2025
The room is small and the lighting is dim, which is uncomfortable. There is no brighter light, which is the most unsatisfactory point. The walls are very dirty and the bathroom door is old and difficult to open. Please choose carefully.
Original textTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
M29613****
Superior Room (Double bed)
Stayed in Apr 2025
Business traveler
4 review
10/10
Outstanding
Posted on May 10, 2025
The room is very good, the service is satisfactory, and the service attitude is quite enthusiastic
Original textTranslated by Google
Response from Property: There is a kind of encounter, without invitation, but with a tacit understanding; Xiaoxi meets you unexpectedly. Xi'an is committed to creating a first-class environment, neighborly services, and comfortable space for guests, so that you can truly feel the "home" feeling in Xi'an. Friends are looking forward to your next visit.
_WeChat260556****
Xi'an Superior Twin Room
Stayed in Jan 2025
Traveling with friends
2 review
1.0/10
Posted on Feb 26, 2025
It was a terrible stay, with so many negative points that I can't complain. First, the room is very small. After putting two suitcases, there is no place to move around; the room hygiene is also very bad, the toilet and shower are very scaled; the lighting is very dim, and the decoration is very old. Second, it takes nearly 20 minutes to walk to the nearest subway station, and the transportation is very inconvenient. Third, the hotel has poor sound insulation, and you can hear the toilet flushing in the next room. Fourth, the front desk service attitude is very bad, takeaways cannot be delivered to the floor, and communicate with the front desk. The front desk said that if you are not satisfied, you can directly complain. Fifth, the lobby smells of smoke. When I returned to the hotel at night, the front desk was disheveled, and the experience was very bad. Sixth, borrowing a broken umbrella that can't be fastened requires a deposit of 100. In short, avoid thunder...
Original textTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
M537372****
Superior Room (Double bed)
Stayed in Jan 2025
Solo traveler
23 review
10/10
Outstanding
Posted on Feb 26, 2025
A very satisfying stay. The front desk lady had a good service attitude and was enthusiastic in providing help. The hotel location was also very convenient. The bed in the room was very comfortable. I will come again next time
Original textTranslated by Google
Response from Property: Look at the sky, the earth, the sun and the moon, they are always quiet and silent; the green mountains and long rivers, they stretch from generation to generation; just like in my heart, you have never left and never changed. Great five-point praise, Xiaoxi also gave the guest 666 likes
Anonymous User
Xi'an Scenic View Double Bed Room
Stayed in Dec 2024
Booked for others
14 review
8.0/10
Very Good
Posted on Feb 1, 2025
I booked this hotel for my friend and stayed there for three nights. He said it was OK. Facilities: The hotel is a bit old and a bit outdated Hygiene: The hygienic conditions are also average, but the toilet and bathroom can be separated into dry and wet areas Environment: The surrounding environment is OK, but it seems not very convenient to go to the subway Service: The service is still quite polite
Original textTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Xi'an Superior Twin Room
Stayed in Nov 2024
Other
9 review
9.7/10
Amazing
Posted on Dec 26, 2024
The hotel is located not far from the overpass, has windows, air conditioning, 24-hour hot water, and good toiletries, with dry and wet separation. The downside is that the slippers should be prepared in both soft and hard types, and there are no slippers for bathing. The carpet in the corridor is a bit old. There are a few lights in the room, but overall, the price-performance ratio is still relatively high.
Original textTranslated by Google
Response from Property: When the sun has not yet climbed up the vine-covered fence, Xiaoxi's impatient red roses have already adorned your windowsill. Let it bring you my most sincere blessings!
M58771****
Superior Room (Double bed)
Stayed in Oct 2024
Business traveler
1 review
2.0/10
Posted on Nov 27, 2024
Very old, a real bummer! The smell is unpleasant, and the pungent fragrance is used to cover up the stench. I really have to think about giving a bad review when I come back.
Original textTranslated by Google
Response from Property: Xiaoxi is so ashamed that I failed to satisfy you during your stay. Xiaoxi feels very guilty. I will continue to work hard on your suggestions and look forward to you having a different experience next time!