East side of the intersection of Dongling Road and Shengli Road, Guzhen, Anhui, ChinaView Hotel Details
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Guest Reviews of Guzhen Hanxing New Century Grand Hotel
9.4/10
Outstanding
284 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.4
Service9.2
Cleanliness9.4
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All reviews(284)
Positive reviews(279)
Reviews with photos/video(53)
Classy environment(46)
Friendly front desk staff(27)
Delicious breakfast(23)
Large rooms(14)
Perfect for business trips(7)
Well designed(6)
Clean pool(5)
Awesome gym(4)
Negative reviews(5)
Guest User
Kaiyuan Double Bed Room
Stayed in Nov 2024
Family
22 review
10/10
Outstanding
Posted on Dec 27, 2024
New and Beautiful place with clean environment. friendly and very helpful staff. the location is close to everything. the room is huge , the breakfast buffet is sumptuous. very comfy bed, highly recommended and will come back again
Response from Property: 尊敬的賓客,您好!固鎮漢興開元名都酒店非常感謝您的入住與讚賞!很高興能為您的出行帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!!
Renatie08
Superior 2-bed Room
Stayed in Jun 2025
Traveling with friends
1 review
9.0/10
Great
Posted on Jul 21, 2025
It's pretty good. I didn't expect that Guzhen would have such a high-value five-star hotel. The only problem is that the breakfast variety is too limited.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at Hanxing New Century Grand Hotel Guzhen. We apologize for the unpleasant experience you had during your stay. We will promptly address the issues you mentioned and look forward to welcoming you back to Hanxing New Century Grand Hotel Guzhen to enjoy a more enjoyable and comfortable stay.
Gelaciyangjian
Superior 2-bed Room
Stayed in May 2025
Business traveler
61 review
4.0/10
Posted on Jul 9, 2025
1. I was given a poorly cleaned room;
2. The fruit they sent me was not washed;
3. The newly renovated room had a strong odor and the materials used were not environmentally friendly.
A so-called five-star hotel simply downplayed its own serious work mistakes and gave me a small gift. Do they think that's enough? Sorry, I need a free room! I don't want the gift, I'll just leave it in the room. I'm giving you a negative review!
Original textTranslated by Google
Response from Property: Dear guest, hello! We are very sorry to learn that your stay was not pleasant due to service details. We value your experience and thank you for your valuable feedback. We will work hard to improve the service details. If you have any comments or suggestions for your next stay, please let our staff know directly. We will also make corrections as soon as possible. We are committed to ensuring that every guest enjoys a home-like stay experience. We hope you will give us another chance and look forward to seeing you again.
Hexurenye84
Kaiyuan Double Bed Room
Stayed in Dec 2024
Family
8 review
7.0/10
Posted on Jan 31, 2025
Traveling with parents and children. The hotel has a good location and the environment is OK. But there is one thing that is very unsatisfactory. The swimming pool provided by the hotel is not independent of the hotel. It is built together with a gym. The children want to swim. I went to the swimming pool in the afternoon to take a look. It was steaming hot. When I took the children there in the evening, the water temperature was cold. I can understand that you don’t plan to open it at night because there are fewer guests. The water temperature is not heated, but as a management, you clearly know this situation. You still sold us swimsuits and swimming caps before we went in. What does it mean? It is nothing more than swindling money. You also told me that the water temperature of the human body is ten degrees different. Can't I feel it? Other children who swim said that the water temperature is cold, much colder than in the afternoon.
Original textTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at Guzhen Hanxing New Century Grand Hotel. We deeply apologize for the negative comments you mentioned and will take prompt measures to improve. Thank you for your comments. I would like to express my sincere apologies to you again and sincerely look forward to your visit again.
213021****
Superior Queen Room
Stayed in May 2024
Business traveler
10 review
10/10
Outstanding
Posted on Jun 13, 2024
It was my first time to stay at Kaiyuan. I had just placed an order. Xiao Qi at the front desk called to confirm the room arrangement. The hotel environment is very good, there is plenty of greenery, the front desk staff is very professional, and the room was specially turned down. The room arrangement is very warm and the price/performance ratio is very good. High, thumbs up to the hotel staff. Although it is a new hotel, all the services in the hotel are very good. I will continue to stay here next time I come. Highly recommended! I hope your hotel business is booming!
Original textTranslated by Google
Response from Property: Dear guests, hello! Guzhen Hanxing Kaiyuan Mingdu Hotel thanks you very much for your stay and appreciation! We are happy to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life! !
Lollipopss
Deluxe Queen Room
Stayed in May 2024
Traveling with friends
7 review
10/10
Outstanding
Posted on Jun 9, 2024
A newly opened hotel chain has made up for the lack of high-end hotels in small places. Definitely a surprise for those with accommodation requirements. The service staff of the hotel are very friendly. When checking in, I added hotel staff Qi Wang's WeChat account. All aspects of the service are very considerate. Since it is a newly opened hotel, some small details still need to be improved, but I believe it will definitely get better and better.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at Hanxing New Century Grand Hotel Guzhen. And had a pleasant experience here. We always strive to provide you with an exceptional stay and we are delighted to see your praise for our hotel. We look forward to welcoming you back to stay at Hanxing New Century Grand Hotel Guzhen. Let us bring you more enjoyable and comfortable stay experiences!
Heshengying116
Kaiyuan Double Bed Room
Stayed in May 2024
Business traveler
20 review
10/10
Outstanding
Posted on Jun 20, 2024
Very satisfied, the service is very considerate, I will come again next time.
Original textTranslated by Google
Response from Property: Hello! Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continue to improve and innovate in future services. We look forward to your visit again and we will serve you wholeheartedly!