41 Ng. Huyện, Hàng Trống, Quan Hoan Kiem, Hanoi, VietnamView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Guest Reviews of Bluebell Hotel
6.9/10
38 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.2
Amenities6.3
Service6.6
Cleanliness6.6
Filter by:
Sort by:
All reviews(38)
Positive reviews(27)
Reviews with photos/video(9)
Great location(12)
Great value for money(5)
Negative reviews(10)
Guest User
Single Room
Stayed in Feb 2025
Solo traveler
4 review
4.0/10
Posted on Mar 18, 2025
Disappointing Experience
I recently had the misfortune of staying at this hotel, and it was my worst experience. The service was bad, two male staff members displaying a blatant lack of friendliness and courtesy.
When I asked them simple questions, they responded with rude tones, making me feel like a nuisance. The only saving grace was the location, which is within walking distance to local attractions.
However, the cleanliness was appalling. The bedsheets reeked of stale odors, making me feel like I was sleeping next to previous guests.
Overall, I would not recommend this place to anyone.
Guest User
Double Room
Stayed in Feb 2025
Traveling with friends
9 review
4.0/10
Posted on May 20, 2025
Im scare to stay this hotel I think its not hotel look like motel and home stay.if your girl I really recommend should not stat there
Qi Cai
Double Room
Stayed in Jan 2025
Couple
9 review
8.5/10
Very Good
Posted on Feb 9, 2025
Strategic location near the cathedral. Good value for money. The toilet is very small I can’t even straighten my leg when sitting on the toilet bowl. Sound proof is not the best you might hear others and also the bell of the cathedral every hour. Convenient thou as there are shops nearby to rent motorbike .
Guest User
Double Room
Stayed in Dec 2024
Solo traveler
7 review
10/10
Outstanding
Posted on Jan 30, 2025
It us giod position to go to lake and downtwon. And cosy room and officer is nice. I recommend this hoyel
Manero
Double Room
Stayed in Nov 2024
Couple
24 review
9.0/10
Great
Posted on Dec 13, 2024
Very comfy bedding in a large room. Well situated near everything, a bit noisy but on the 4th floor it was okay. No elevator.
Guest User
Double Room
Stayed in Mar 2024
Solo traveler
5 review
10/10
Outstanding
Posted on May 18, 2024
I didn't have any problems there , staff were very nice , the room was good 👍
잠시드백
Single Room
Stayed in Jan 2024
Solo traveler
15 review
8.5/10
Very Good
Posted on Feb 17, 2024
I really liked the place. The location is perfect if you want to travel all around the hanoi efficiently. And also the staffs are very polite and speaks English good. Furthermore, you can rent a bike from them for a fare price!
Guest User
Double Room
Stayed in Dec 2023
Solo traveler
14 review
2.5/10
Posted on Jan 17, 2024
Very bad dirty room and bath room
Need to remove from your list
Guest User
Single Room
Stayed in Nov 2022
Other
1 review
4.0/10
Posted on Jan 1, 2023
There was no reception the ground floor was a motor bike shop! No lift and the room was on the 6th floor.. Room has no TC, no curtain was no privacy at all cos building across can see into the room clearly. Room has no drinking water, face towel.. WiFi signal keeps dropping
Guest User
Double Room
Stayed in Jan 2024
Solo traveler
7 review
8.5/10
Very Good
Posted on Mar 1, 2024
Good hotel, close to everything you need
Anh Hai Tran (陳海英)
Double Room
Stayed in Dec 2023
Couple
63 review
6.0/10
Posted on Jan 9, 2024
They did not clean room unless you ask them
Anonymous User
Double Room
Stayed in Dec 2022
Couple
18 review
4.0/10
Posted on Jan 16, 2023
Location is great but hotel is very old, doesn't look the same as on the picture. For the money it cost probably worth. Bed was comfortable. No towels. We stayed one night and moved on.
Guest User
Double Room
Stayed in Oct 2022
Couple
3 review
7.0/10
Posted on Nov 28, 2022
Very very good location. It’s a small hostel and thin stars, 5 floors no lift.
Easy to travel around and other hostels near.
Air con wasn’t great but did provide a fan
Guest User
Double Room
Stayed in Mar 2025
Solo traveler
3 review
3.5/10
Posted on Apr 19, 2025
Although it was a room only, there was no bottled water provided. The towels had a bad smell. The room was small, so the air conditioner worked well.
Original textTranslated by Google
Guest User
Double Room
Stayed in Jan 2025
Couple
38 review
2.0/10
Posted on Feb 16, 2025
worst experience of my trip, I did not have the room that was indicated on trip, the room smelled bad, poorly cleaned, the duvet smelled very very bad, I suspect them of not having washed it. There was food left in the fridge and in the sink. The windows were broken and the bed was much too hard to sleep on. I do not recommend at all