Sheraton Xi'an Chanba

Sheraton Xi'an Chanba Reviews

Sheraton Xi'an Chanba

No. 777 Euro-Asia Avenue, Chanba Ecological District, Xi'an City, Shaanxi Province, China, 710024, Baqiao District, Xi'an, Shaanxi, ChinaView Hotel Details
Sheraton Xi'an Chanba
Sheraton Xi'an ChanbaSheraton Xi'an ChanbaSheraton Xi'an Chanba
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Guest Reviews of Sheraton Xi'an Chanba

9.5/10
Outstanding
1876 review
Verified reviews
Location9.6
Amenities9.5
Service9.5
Cleanliness9.6
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All reviews(1876)
Positive reviews(1834)
Reviews with photos/video(430)
Delicious breakfast(175)
Clean pool(132)
Great swimming pool(132)
Friendly front desk staff(122)
Perfect for kids(62)
Has an infinity pool(27)
Negative reviews(42)
BiancaAriel
Deluxe Queen Room
Stayed in Apr 2025
Family
42 review
8.0/10
Very Good
Posted on May 5, 2025
I like the showerhead. The water pressure is very strong and it is not heavy at all. At the highest water pressure, it is in the form of a mist spray, so you don't feel pressure or tension. It is impressive that there are many transparent ball-shaped pendant lights in the room.
6/20
Response from Property: Dear _TIKRrrny26n****, thank you for choosing to stay at Sheraton Xi'an Chanba Hotel. We are also very grateful for your love and recognition of our room facilities. It is our honor to bring you a comfortable and satisfactory stay experience on this trip. Whether you are on a business trip or a parent-child trip with your family, we can meet your needs. The hotel is strategically located near AR Chanba Houhai Observation Deck, Sasseur Outlets, China Cultural Tourism Resort Ocean Park, Olympic Sports Center, Terracotta Warriors and Horses of the Qin Shihuang Mausoleum, and Huaqing Hot Spring. Whether you and your family relax in the high-altitude infinity art swimming pool on the top floor of the hotel, or taste our Huaiyang cuisine with your family in the Yuechu Chinese Restaurant on the second floor of the hotel, you can feel a different surprise. We look forward to your visit again and wish you a happy life!
Nicki1
Executive 2-bed Room
Stayed in Sep 2025
Family
13 review
6.5/10
Posted on Oct 8, 2025
Had a good stay. We had to change rooms because there was a bad smell however when we mentioned it they moved us to a new room quickly. The buffet dinner - we chose the spicy hot pot was fantastic at the restaurant!! The staff is very helpful and made a stay a good one. Perhaps just an upgrade to the “kids playroom” is needed. There’s only a tiny slide and some broken legos for kids to play with.
Response from Property: 親愛的_TSUS66zdm9w****,感謝您選擇入住西安滻灞喜來登酒店,同時也非常開心獲悉到您最終在酒店擁有了良好的入住體驗。關於您的入住點評我們也會及時分享到相關部門,您的意見將有助於我們繼續前進。未來,我們會再接再厲,致力於為每一位賓客都能夠提供賓至如歸的服務。酒店附近有地鐵三號線的務莊站,步行可達,無論您去哪裡的景點都很方便呢,我們離杏園、新築高速口也很近呢~酒店地理位置靠近市區東部,臨近AR滻灞後海觀景平台、砂之船奧特萊斯、華夏文旅度假區海洋公園、奧體中心、秦始皇陵兵馬俑以及華清池等地。您和家人無論是在酒店位於頂層的高空無邊藝術泳池放鬆身心,還是和家人在酒店位於二樓的悦廚中餐廳品嚐我們的淮揚菜,您都可以感受到別樣的驚喜。我們期待您的再次光臨,祝您生活愉快!
Guest User
Deluxe 2-bed Room
Stayed in Mar 2025
Business traveler
1 review
8.5/10
Very Good
Posted on Apr 8, 2025
Excellent Stay, Over-all a wonderful experience - Totally worth the money.
Response from Property: Dear _TIXX14loztw0****, thank you for choosing to stay at Sheraton Xi'an Chanba Hotel. We are also very happy to see your recognition and praise. It is our honor to bring you a wonderful stay experience on this trip. Whether you are traveling for business or traveling with your family, we can meet your needs. The hotel is strategically located near AR Chanba Houhai Observation Deck, Sasseur Outlets, China Cultural Tourism Resort Ocean Park, Olympic Sports Center, Terracotta Warriors and Horses of the Qin Shihuang Mausoleum, and Huaqing Hot Spring. Whether you and your family relax in the high-altitude infinity art swimming pool on the top floor of the hotel, or taste our Huaiyang cuisine with your family in the Yuechu Chinese Restaurant on the second floor of the hotel, you can feel a different surprise. We look forward to your visit again and wish you a happy life!
Linhanjay
Deluxe Queen Room
Stayed in Apr 2025
Family
2 review
10/10
Outstanding
Posted on May 12, 2025
My wife really loved it. She wants to go there again
Response from Property: 親愛的_TIXX127bk4y7****,感謝您選擇入住西安滻灞喜來登酒店,同時也非常感謝您的寶貴點評。能夠為您和您的妻子帶來舒適滿意的入住體驗,也是我們的榮幸呢~無論您是商務出行,還是和家人的親子之旅,我們都可以滿足您的需求。酒店地理位置優越,臨近AR滻灞後海觀景平台、砂之船奧特萊斯、華夏文旅度假區海洋公園、奧體中心、秦始皇陵兵馬俑以及華清池等地。您和家人無論是在酒店位於頂層的高空無邊藝術泳池放鬆身心,還是和家人在酒店位於二樓的悦廚中餐廳品嚐我們的淮揚菜,您都可以感受到別樣的驚喜。我們期待您的再次光臨,祝您生活愉快!
Guest User
Deluxe 2-bed Room
Stayed in Mar 2025
Business traveler
1 review
10/10
Outstanding
Posted on Apr 28, 2025
Excellent
Response from Property: 親愛的_TIXX1o1r7awn****,感謝您選擇入住西安滻灞喜來登酒店,同時也非常感謝您的寶貴點評。能夠為您的本次出行帶來舒適滿意的入住體驗,也是我們的榮幸呢~無論您是商務出行,還是和家人的親子之旅,我們都可以滿足您的需求。酒店地理位置優越,臨近AR滻灞後海觀景平台、砂之船奧特萊斯、華夏文旅度假區海洋公園、奧體中心、秦始皇陵兵馬俑以及華清池等地。您和家人無論是在酒店位於頂層的高空無邊藝術泳池放鬆身心,還是和家人在酒店位於二樓的悦廚中餐廳品嚐我們的淮揚菜,您都可以感受到別樣的驚喜。我們期待您的再次光臨,祝您生活愉快!
Cy876
Deluxe Queen Room
Stayed in Jun 2025
Family
11 review
10/10
Outstanding
Posted on Jul 21, 2025
will book this hotel again for sure
Response from Property: 親愛的_TIMY17ouxeou****,感謝您選擇入住西安滻灞喜來登酒店,同時也非常開心獲悉到您在酒店擁有了滿意舒適的入住體驗。無論您是商務出行還是家庭度假,我們都不會讓您失望呢!酒店地理位置優越,臨近AR滻灞後海觀景平台、砂之船奧特萊斯、華夏文旅度假區海洋公園、奧體中心、秦始皇陵兵馬俑以及華清池等地。您和家人無論是在酒店位於頂層的高空無邊藝術泳池放鬆身心,還是和家人在酒店位於二樓的悦廚中餐廳品嚐我們的淮揚菜,您都可以感受到別樣的驚喜。我們期待您的再次光臨,祝您生活愉快!
Guest User
Marriott Bonvoy Squad Family Room 2-bed Room
Stayed in Mar 2024
Family
7 review
9.0/10
Great
Posted on Apr 8, 2024
We enjoyed our time at the Sheraton in Xi'an's emerging district. The room was spotless and featured modern furniture and beautiful hardwood floors. The bathroom amenities, including the shower and bathtub, were top-notch. Breakfast was also quite satisfying. Although the pool was unavailable due to maintenance, we found solace in a picturesque park just a short distance away. This area has so much more to offer, and we look forward to exploring further.
Response from Property: Dear _TIUSw58mwxm****, thank you for staying at Sheraton Xi'an Chanba Hotel. We are also very honored that the hotel's modern service facilities and rich breakfast products have been recognized by you. We are also proud to be able to provide you with a satisfactory and comfortable stay experience during your trip. The hotel is strategically located, close to Sasseur Outlets, Huaxia Cultural Tourism Resort Ocean Park, Houhai Observation Platform, Xi'an Olympic Sports Center, Terracotta Warriors and Horses of Qin Shihuang's Mausoleum, and Huaqing Pool. We look forward to seeing you again. You can come and camp by the Bahe River in the romantic spring to enjoy life and enjoy the riverside scenery!
Alinenoufakim
Deluxe Queen Room
Stayed in May 2023
Family
11 review
8.5/10
Very Good
Posted on Jul 13, 2023
It's a good hotel, The amenities are quite new, Breakfast with variety of choice, The swimming pool was good comparing with other hotels in xi'an, Special thanks to the swimming pool manager
Response from Property: Thank you for choosing Sheraton Xi'an Chanba. We are very happy to hear that you had a satisfactory stay in the hotel, and we are honored that our hotel's overall environment and cost-effectiveness won your favor. Whether you are traveling for business or with your family, we will do our best to accommodate your needs. The location of the hotel is superior, close to popular tourist destinations such as Sand Boat Outlets, Huaxia Cultural Tourism Resort Ocean Park, Chanba Houhai Observation Deck, Xi'an International Convention and Exhibition Center ~ We hope you can still choose our Sheraton Xi'an Chanba next time you come to Xi'an. We will provide you with more warm and thoughtful service! We also hope that you can enjoy the scenery and culture of Xi'an. Welcome to Xi'an again next time!
Jan 冉彦
Deluxe Queen Room
Stayed in Dec 2023
Couple
47 review
9.5/10
Amazing
Posted on Jan 22, 2024
Very new, clean and modern hotel. It has a pool, one outlet and the metro is near.
Response from Property: 親愛的_TXDEahd5ji9****,感謝您選擇入住西安滻灞喜來登酒店。很開心看到您在酒店擁有了滿意的入住體驗,同時也非常榮幸酒店乾淨舒適的整體環境與現代化的服務設施都滿足了您的心理預期。能夠為您此次出行提供滿意的入住體驗,也是我們全體員工的驕傲呢!酒店地理位置優越,臨近砂之船奧特萊斯、華夏文旅度假區海洋公園、西安國際會展中心、西安奧體中心、秦始皇兵馬俑及華清池等地。您和家人無論是在酒店位於頂層的高空無邊藝術泳池放鬆身心,還是和家人在酒店位於二樓的悦廚中餐廳品嚐我們的淮揚菜,您都可以感受到別樣的驚喜。期待您再次光臨!
_WeChat504001****
Deluxe Queen Room
Stayed in Nov 2024
Traveling with friends
4 review
10/10
Outstanding
Posted on Dec 11, 2024
nice and comfortable….
Response from Property: 親愛的_WeChat504001****,感謝您選擇入住西安滻灞喜來登酒店,同時也非常感謝您抽出寶貴時間的點評。酒店地理位置優越,臨近西安國際會展中心、砂之船奧特萊斯、華夏文旅度假區海洋公園、奧體中心、秦始皇陵兵馬俑以及華清池等地。您和家人無論是在酒店位於頂層的高空無邊藝術泳池放鬆身心,還是和家人在酒店位於二樓的悦廚中餐廳品嚐我們的淮揚菜,您都可以感受到別樣的驚喜。我們期待您的再次光臨,祝您萬事順遂!
Sabing
Privilege Queen Room
Stayed in Aug 2023
Other
1 review
10/10
Outstanding
Posted on Dec 16, 2023
Gooood
Response from Property: 親愛的撒冰,感謝您入住西安滻灞喜來登酒店。很高興獲悉到您在酒店擁有了滿意的入住體驗,同時也非常感謝您給予我們的認可與支持。酒店擁有不同類型寬敞時尚的客房及套房,所有客房均配備有助於提高效率的設施,比如可調節高度的辦公桌、集成充電器和多層次照明系統,大大提高了賓客居停期間的便利性和舒適度。客房均配有浴缸,浴室內還設有步入式淋浴房並提供Gilchrist & Soames 品牌沐浴用品。期待您下次“回家”!
M770220****
Deluxe 2-bed Room
Stayed in Jul 2025
Traveling with friends
8 review
10/10
Outstanding
Posted on Aug 18, 2025
It's OK. The sanitation and service are excellent. I'd stay here again. The environment is nice, and the facilities are smart. The front desk and concierge service were excellent, and they even helped with luggage. Very positive.
Original textTranslated by Google
Response from Property: Dear M770220****, thank you for choosing to stay at the Sheraton Xi'an Chanba Hotel. We are very pleased to learn that you have appreciated and praised our staff's attentive and thoughtful service. The hotel is also located near Wuzhuang Station on Metro Line 3, within walking distance, making it convenient for all your travels. The hotel is conveniently located in the eastern part of the city, close to the AR Chanba Houhai Observation Deck, Sasseur Outlets, China Cultural Tourism Resort Ocean Park, Olympic Sports Center, the Terracotta Warriors and Horses of the Qin Shi Huang Mausoleum, and the Huaqing Hot Spring. Whether you and your family relax in the rooftop infinity pool or enjoy Huaiyang cuisine at Yuechu Chinese Restaurant on the second floor, you'll be delighted. We look forward to welcoming you back and wish you a happy stay!
1389262****
Privilege Queen Room
Stayed in Jul 2025
Business traveler
2 review
10/10
Outstanding
Posted on Aug 18, 2025
Convenient and spacious, good lighting and view, clean and tidy
Original textTranslated by Google
Response from Property: Dear 1389262****, thank you for choosing the Sheraton Xi'an Chanba Hotel. We are very pleased to learn that you enjoyed a satisfying and comfortable stay. Your recognition and support are the greatest encouragement to our service. The hotel is located in the eastern part of the city, close to the AR Chanba Houhai Observation Deck, Sasseur Outlets, China Cultural Tourism Resort Ocean Park, Olympic Sports Center, the Terracotta Warriors and Horses of the Qin Shi Huang Mausoleum, and the Huaqing Hot Spring. Whether you and your family relax in the rooftop infinity pool or enjoy Huaiyang cuisine at Yuechu Chinese Restaurant on the second floor, you will be delighted. We look forward to seeing you again and wish you a happy stay!
Feiyu333
Deluxe 2-bed Room
Stayed in Jul 2025
Family
15 review
10/10
Outstanding
Posted on Aug 19, 2025
Family travel, very good, it is worth choosing
Original textTranslated by Google
Response from Property: Dear Feiyu 333, thank you for choosing the Sheraton Xi'an Chanba Hotel. We are very pleased to learn that you enjoyed a satisfying and comfortable stay. Whether you're traveling for business or a family vacation, we won't disappoint! The hotel enjoys a prime location, close to the AR Chanba Houhai Observation Deck, Sasseur Outlets, China Cultural Tourism Resort Ocean Park, Olympic Sports Center, the Terracotta Warriors and Horses of the Qin Shi Huang Mausoleum, and the Huaqing Hot Spring. Whether you and your family relax in the rooftop infinity pool or savor Huaiyang cuisine at Yuechu Chinese Restaurant on the second floor, you'll be delighted. We look forward to welcoming you back and wish you a pleasant stay!
M630439****
Deluxe 2-bed Room
Stayed in Apr 2025
Couple
6 review
10/10
Outstanding
Posted on May 15, 2025
An unexpectedly romantic experience! This time I came for my honeymoon with my boyfriend, and the hotel helped us make careful arrangements in advance, which was very heartwarming. The front desk was enthusiastic and efficient, and we were also upgraded to a view room for free. The night view outside the window was very beautiful! The breakfast was rich and exquisite, and the afternoon tea was a surprise. The location is excellent, close to attractions and subway stations. Highly recommended to couples who pursue quality or friends on vacation, I will definitely come again!
Original textTranslated by Google
Response from Property: 親愛的M630439****,感謝您選擇入住西安滻灞喜來登酒店來度過您的浪漫蜜月。很開心獲悉到我們沒有讓您失望,之後您更多的重要時刻都可以放心的選擇我們~無論您是商務出行,還是和家人的親子之旅,我們都可以滿足您的需求。酒店地理位置優越,臨近AR滻灞後海觀景平台、砂之船奧特萊斯、華夏文旅度假區海洋公園、奧體中心、秦始皇陵兵馬俑以及華清池等地。您和家人無論是在酒店位於頂層的高空無邊藝術泳池放鬆身心,還是和家人在酒店位於二樓的悦廚中餐廳品嚐我們的淮揚菜,您都可以感受到別樣的驚喜。我們期待您的再次光臨,祝您生活愉快!