No.19 Jiangpan Road, Daowai District, Harbin, Heilongjiang, ChinaView Hotel Details
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Guest Reviews of Harbin Rujing Shipping Hotel
9.0/10
Good
2505 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location9.1
Amenities8.8
Service9.1
Cleanliness9.0
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All reviews(2505)
Positive reviews(2449)
Reviews with photos/video(1485)
Great location(282)
Classy environment(223)
Friendly front desk staff(167)
Fantastic river view(136)
Well designed(56)
Nice bathtub(22)
Delicious breakfast(21)
Negative reviews(56)
Anonymous User
Nautical Secret Chamber Inner Cabin Twin Room
Stayed in Aug 2025
Family
4 review
10/10
Outstanding
Posted on Sep 4, 2025
5 star feedback.
Thanks for friendly staff Nana's service.
Convient and good view, clean and worthy of the price.
More than expectations. Highly recommend.
Response from Property: 🌟房間內盡賞送花江美景🌟尊貴的朋友,感謝您對酒店衞生的高度評價!在哈爾濱這座充滿魅力的城市,我們把衞生當作酒店的靈魂。保潔人員用心清掃,讓每間房都窗明幾凈。正如 “千淘萬漉雖辛苦,吹盡狂沙始到金”,努力換來您的滿意。盼您再次入住,暢享冰城魅力與優質衞生服務。
Guest User
Nautical Secret Chamber Inner Cabin Double Bed Room
Stayed in Jul 2025
Family
3 review
7.0/10
Posted on Sep 1, 2025
Pros: location near the river's pedestrian promenade, beautifully decorated nautical-themed rooms, and non-smoking rooms that are truly free of cigarette odor
Cons:no English-speaking and not very friendly staff, no access to washing machine or drying machine, room card not working, so I had to call the staff every time I opened the door from the outside, and they couldn't fix the card in 3 days
Response from Property: We apologize for the bad experience you had. Since the front desk staff were new and had not received any pre-job training, their service attitude was lacking enthusiasm. Regarding the service issues you mentioned, we have rigorously retrained the front desk service standards to ensure that similar incidents will not occur again. The hotel is located in the Zhonghua Baroque business district, and there are many Harbin specialty restaurants nearby. If you can't find them, please contact the front desk for directions. You can check recent reviews and no guests have reported similar issues. We hope you can contact us to help us further improve and provide better service to our guests.
amir mohammad
Nautical Secret Chamber Inner Cabin Twin Room
Stayed in Jun 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jul 29, 2025
Small city , good for 3 days , russian vibe , kind people
6/8
Response from Property: 🌟Excellent location overlooking the sunrise and sunset over the Songhua River🌟Dear guest, thank you very much for your kind words! In Harbin, known for its "northern scenery and thousands of miles of frozen land," we are committed to providing first-class service. Our front desk swiftly checks you in, ready to embark on your journey of exploring the Ice City; our maintenance staff promptly assists with any problems you may have. We sincerely hope you will always enjoy the smooth sailing of "the tide is calm and the waters are wide, the wind is strong and the sails are full." We look forward to seeing you again in the Ice City.
TL10
Nautical Secret Chamber Inner Cabin Twin Room
Stayed in Mar 2025
Traveling with friends
4 review
8.0/10
Very Good
Posted on Apr 8, 2025
The hotel is out of the central tourist area but easily accessible via bus and subway. However, there are some construction noises every single morning around 6am to 8am during our stay, and that was quite disturbing. Free afternoon tea is just a self-service snack corner (with only 2 choices of snacks). Overall, it's just ok but no complain with the cheap price.
Response from Property: 【🎈Spring Baroque Tour🚗Cabin-style accommodation🎁】Dear guests, thank you for your compliment! In spring, the river view of the hotel is magnificent under the sunshine, and there are many viewing spots in the public area. The room has excellent sound insulation, allowing you to enjoy the river view in peace and the tranquility of spring. We look forward to your visit again and enjoy our full range of services.
FerreiraBruno
Nautical Secret Chamber Inner Cabin Twin Room
Stayed in Jun 2025
Business traveler
13 review
10/10
Outstanding
Posted on Aug 5, 2025
Really nice maybe better isolation
Response from Property: 【巴洛克夜市漫步🎁江上輪渡風光🚗 】尊貴的客人,太感謝您的好評啦!春日的松花江畔,冰雪漸融,酒店與江景一同煥發生機。從您踏入酒店的那一刻起,前台迅速辦理入住,為您開啟舒心之旅。客房服務隨時響應,保證房間整潔舒適。窗外江景如畫,屋內温馨宜人,期待您再次光臨,續寫春日美好。
Red Squirrel
Nautical Secret Chamber Inner Cabin Twin Room
Stayed in Jul 2025
Couple
3 review
6.5/10
Posted on Sep 13, 2025
Location is great but cleanliness of the room needs to be improved, especially cleaning the floor and windows.
Response from Property: 🌟位置優越俯瞰松花江日出日落🌟尊敬的賓客,非常感激您的稱讚!在這 “北國風光,千里冰封” 的哈爾濱,我們致力於打造一流服務。前台快速辦理入住,為您開啟冰城探索之旅;維修師傅及時排憂解難。誠望您往後常擁有 “潮平兩岸闊,風正一帆懸” 的順遂,期待與您在冰城再度相逢 。
ChasingBeginnings
River-view Double Room
Stayed in Jan 2025
Couple
10 review
9.0/10
Great
Posted on Feb 14, 2025
Fantastic trip thanks to Ruijing Shipping Hotel! Great location with direct access to river
Response from Property: [Walking in the Baroque Night Market 🎁 River Ferry Scenery 🚗 ] Winter is the season of fairy tales. Your praise makes Rujing Shipping Hotel even more dreamy. We will continue to work hard to create a warm fairy tale world for you.
Elena
Nautical Secret Chamber Inner Cabin Twin Room
Stayed in Jul 2025
Business traveler
17 review
7.0/10
Posted on Aug 29, 2025
very dirty on the first floor. Nice view on the river from the lobby.
Response from Property: 👘特色民族服飾免費打卡👘親愛的朋友,看到您對衞生的好評,我們滿心歡喜!“丁香之城” 哈爾濱風情萬種,我們的酒店衞生同樣出色。保潔團隊如勤勞的蜜蜂,每日穿梭於各個區域。衞生間嚴格消毒,床品柔軟乾淨。您的肯定如冬日暖陽,願您往後生活似 “春風得意馬蹄疾”,常回這温馨潔凈的酒店。
Naziah Azie
Elegant Family Room - Street-View
Stayed in Jan 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Apr 25, 2025
Totally perfect with good rates.
We will repeat again.
Thanks for everthing during our stay
5* Services 🩷
Response from Property: 【🎈Baroque cultural exploration🚗Ferry historical experience🎁】Dear guests, thank you for your affirmation! The river view rooms of Spring Hotel are full of spring atmosphere, and you can hear soft spring music when you enter the lobby. In terms of service, 24-hour room service is on call at any time, no matter what you need, it can be satisfied at the first time. Looking forward to your visit again, we will bring you more intimate service and spring experience.
Guest User
Nautical Secret Chamber Inner Cabin Double Bed Room
Response from Property: 【巴洛克夜市漫步🎁江上輪渡風光🚗 】尊貴的客人,真心感謝您對酒店服務與環境的認可!春日裏,松花江畔的酒店被暖陽温柔包裹,江景與春花相互映襯,美不勝收。前台團隊以最熱忱的態度迎接您,辦理入住迅速高效。客房服務貼心周到,根據您的需求及時調整房間佈置。推開窗,春日江風拂面,期待您再次光臨,共赴這春日江景之約。
Guest User
Nautical Secret Chamber Inner Cabin Twin Room
Stayed in Jul 2025
Family
13 review
2.5/10
Posted on Aug 15, 2025
The facilities were very old. The hallway carpet and the room floor were stained, bumpy, uneven, and unclean. There was dust in the corners, and it looked like it hadn't been cleaned thoroughly. The bathroom sink had a lot of rust stains under it, and it was secured with wire. I wanted to call the front desk, but the phone in the room didn't work. The room had no windows, the lighting was dim, and it smelled a bit damp. There were no other rooms available, so I just made do with my two nights. The only good thing was that it was right next to the river, very close, and convenient for boat rides. The breakfast was very simple and not very tasty, but it was filling. The boiled eggs were cold, and the pickles were not good, not as good as the zha cai (pickled mustard tuber). In short, they were not tasty.
Original TextTranslated by Google
Response from Property: We apologize for the bad experience you had. Due to the recent change of room manager, we will strengthen training. Regarding the hygiene issues you mentioned, we will promptly provide feedback and make corrections. The hotel recently changed the restaurant breakfast manager, which led to negligence. We will strengthen training to ensure that similar incidents will not occur again. You can look at the recent reviews. No guests have reported similar issues. We hope you can contact us to help us further improve and provide better service to our guests.
Guest User
Nautical Secret Chamber Inner Cabin Twin Room
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Jul 30, 2025
The experience was very good. The shower head had a large amount of water, and the wash was very comfortable. It was quiet to rest at night. There were morning and night markets nearby, and the transportation was convenient. You could stroll along the river at night.
Original TextTranslated by Google
Response from Property: 🎈All-inclusive bag available 24/7🎈 Dear guest, we sincerely thank you for your recognition! "The charm of snow in the Ice City captivates visitors." In this charming city of Harbin, we meticulously craft our service. The warm welcome from our staff upon arrival is like the joy of welcoming a friend from afar. The cozy beds in our guest rooms are a testament to our sincere dedication. We look forward to welcoming you back to the Ice City and staying with us to enjoy the magnificent spectacle of "thousands of pear trees in bloom."
Guest User
Nautical Secret Chamber Inner Cabin Twin Room
Stayed in Jun 2025
Traveling with friends
1 review
3.5/10
Posted on Jul 29, 2025
I thought it was the perfect value, but it turned out to be cheap but not good.
After two days, I was so nauseous I just went back home to sleep and put it off.
Choose carefully; there are plenty of clean hotels at this price.
Original TextTranslated by Google
6/9
Response from Property: We apologize for the bad experience you had. Due to the recent change of room manager, which led to negligence in work, we will strengthen training. Regarding the hygiene issues you mentioned, we will promptly feedback and make corrections to ensure that similar incidents will not occur again. You can look at the recent reviews and no guests have reported similar issues. We hope you can contact us to help us further improve and provide better service to our guests.
JenniferFyf
Elegant Family Room - Street-View
Stayed in Jun 2025
Family
10 review
6.5/10
Posted on Jul 7, 2025
I booked this hotel because of its special style and the unusual accommodation experience. The front desk staff was very cold when checking in, and it felt like they were not well trained. The room was also a bit strange. There were only two bath towels in the triple room, no bath mat, the water flow system on the floor of the bathroom was blocked, and there were no bathroom shoes. The toilet door could not be closed, and it was very inconvenient to take a bath.
The style of the hotel is very good, but it lacks maintenance and management. If it can be improved, the overall experience will be 60 points.
Original TextTranslated by Google
Response from Property: We apologize for the bad experience. Since the front desk staff is new and has not received pre-job training, they are not enthusiastic about their service. If the room supplies are insufficient, you can ask the front desk to deliver them to you. If you have any questions, you can contact the front desk directly. Regarding the service issues you mentioned, we have re-trained the front desk service standards strictly to ensure that similar incidents will not occur again. We are very sorry for the inconvenience. You can take a look at the recent reviews. No guests have reported similar problems. We hope you can contact us to help us further improve and provide better services to our guests.
Guest User
Nautical Secret Chamber Inner Cabin Double Bed Room
Stayed in Apr 2025
Solo traveler
17 review
10/10
Outstanding
Posted on May 20, 2025
Facilities: The facilities are complete and the room facilities are rich
Hygiene: The hygiene is very clean and the cleaning is very thorough
Environment: The environment is beautiful, and the Songhua River is next to it
Service: The service is very good, and the cleaning staff delivers water, paper, and slippers every day
Original TextTranslated by Google
Response from Property: 🚶♂️10 minutes walk from Chinese Baroque🚶♀️Dear friend, thank you for your high evaluation! Harbin Ice and Snow World is like a dream, "it seems like the Milky Way falls from the sky". The room auntie carefully arranged it, and the concierge introduced the niche check-in spots. I hope our hotel will become your warm harbor in the ice city. I hope you will come often to enjoy the beautiful scenery of the ice city in all seasons and leave more unforgettable memories.