To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location7.8
Amenities7.7
Service8.1
Cleanliness7.7
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All reviews(131)
Positive reviews(30)
Reviews with photos/video(10)
Delicious breakfast(9)
Awesome stay(8)
Great location(8)
Clean and tidy(5)
Negative reviews(1)
Fi Wong
Twin Room
Stayed in Mar 2025
Solo traveler
89 review
7.5/10
Posted on May 7, 2025
Walking to the hotel takes 16 min. Room is large. Swimming Pool is good but opening hours are very short (limited to afternoon from 3pm to 7pm). If weekend, the pool is opened for morning too but opening hours are very short too (7am to 11am). These are not convenient. The changing room door could not be closed
Guest User
King Room
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 27, 2025
Outstanding customer service,easy to go location and excellent amenities
Geoff&Ban
Double Or Twin Room
Stayed in Nov 2024
Couple
1 review
6.5/10
Posted on Jan 2, 2025
The facilities were OK but nothing more. The bar and restaurant were expensive.
When our room was serviced in took around seven minutes, no sign of a vacuum cleaner. The beds weren't made either
Guest User
King Room
Stayed in Feb 2024
Family
1 review
9.0/10
Great
Posted on Mar 30, 2024
The staff are friendly, they allowed for a late check out for us. The location is good, walking distance to city centre and they sell tranportation cards too.
Guest User
King Room
Stayed in Nov 2023
Couple
1 review
10/10
Outstanding
Posted on Dec 28, 2023
We had a great stay at hotel, It is nearly 1.2-1.5 km from main railway station in town, you can either walk or go by bus to reach the hotel. Google maps is the best thing for bus timings and all. The hotel rooms were very good, clean and has all the facilities we need. The breakfast was good and has lot of varieties including vegetarian options. You can either go to market by walk and if it is snowing it is better to take tram. You can take day pass for all public transport which will be cheaper as well as free you from hassle of buying tickets every-time. The city is beautiful and hotel was also beautiful and comfortable.
Guest User
Twin Room
Stayed in Nov 2023
Traveling with friends
9 review
9.5/10
Amazing
Posted on Dec 13, 2023
Great breakfast
coolcarol66
Family Room
Stayed in Jun 2025
Other
9 review
2.0/10
Posted on Jul 21, 2025
The room has no air conditioning, and the pillow is just a stinky cushion. It was too hot and I couldn't sleep. Thank you Ctrip for handling it in time and seeking justice for our compatriots. I don't recommend staying in this hotel chain at all.
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_ucweb1585069****
Single Room
Stayed in Apr 2025
Business traveler
7 review
10/10
Outstanding
Posted on Jun 5, 2025
The room is very clean, small but well-equipped. Convenient transportation, opposite the lake, very quiet and comfortable. The meals are very hygienic and rich, especially the local pie is delicious.
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Xiaolong
King Room
Stayed in Apr 2025
Family
42 review
8.5/10
Very Good
Posted on May 25, 2025
Swimming pool, sauna, just to receive tourist groups, there are many people, good breakfast
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_WeChat54094****
Family Room
Stayed in Jan 2025
Family
7 review
8.5/10
Very Good
Posted on May 5, 2025
The hotel is very big, there are many people, it is easy to get lost,
There is a park opposite, it is convenient to travel
The breakfast is rich, but the bed is too small, the single beds are combined, and the room is not big. Stayed for three nights
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Guest User
Family Room
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Jul 14, 2025
Perfect hotel!
Clean and well-equipped room.
Exceptional breakfast, location close to amenities.
Excellent value for money, highly recommended!
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Du John
King Superior
Stayed in Apr 2025
Business traveler
16 review
6.0/10
Posted on May 31, 2025
Convenient for travel, there is a pond at the door, a good place for morning jogging
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M253724****
Twin Room
Stayed in Dec 2024
Solo traveler
17 review
10/10
Outstanding
Posted on Jan 6, 2025
Everything is very good, breakfast is also good
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kaisa kanto
Family Room
Stayed in Feb 2025
Family
2 review
7.0/10
Posted on Mar 24, 2025
A basic hotel in an ok location. Really nice employees at the reception. Great views from the sauna upstairs, but otherwise impractical facilities in the sauna/shower section. You had to leave your shoes in the hallway if you didn't want your socks to get wet when you went to the "changing room", and when you put your shoes on it would be good to have a chair to sit on. Only three showers available, so you had to queue to get in the shower. A hotel popular with families with children, so the swimming pool was noisy and full of splashes. Similarly, there was always someone coming in through the door slowly with a group of children at the sauna, so the steam baths were missed. Nice that fresh croissants were served to the tables at breakfast.
The bar waiter had his own strong opinions about what is good beer and what is not. I have understood that the first lesson of a customer service person is that the customer is always right. I got the feeling that I don't understand anything about good beer when I said what I like. I didn't feel good about that encounter.
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Jiangzhaoliu
Double Or Twin Room
Stayed in Jul 2024
Business traveler
384 review
10/10
Outstanding
Posted on Sep 2, 2024
Scandic Park Helsinki is located in the center of Helsinki, with a great location and convenient transportation. Veryverygood!!