Scandic Helsinki Hub Reviews

I booked a king-size bed room for three nights. The photos on the website showed a spacious room with a large front-facing window and a park view. However, when I checked in at the front desk, both my friend and I were given extremely poor rooms. As Asians, we felt we were being discriminated against. Guests checking in after us were given much better park-view rooms. The room I was given was extremely small — the smallest on the entire floor — with only one tiny window and an awkward slanted beam taking up space. The hotel staff claimed that ‘every room has a different layout’ and told us they were fully booked so no room changes were possible. But during our three-night stay, we passed by many rooms and none had such a bad layout. Also, I had booked a king-size bed, but they initially gave me a queen-size bed. Only after I complained did they say I could upgrade — but only if I paid extra. This is unacceptable and felt like clear racial discrimination. Fortunately, the booking platform later helped coordinate and arranged a partial refund for me.

Directly opposite the hotel is a small, quiet park. The location is excellent, being very close to the city center, port, and subway, which makes getting around incredibly convenient. There's also a great coffee shop just a short walk downstairs. Overall, I really liked my stay. The only minor point is that there was no kettle in the room for boiling water, and I had to ask for one. I'd suggest the hotel consider proactively providing kettles, especially for Asian guests, and Chinese visitors in particular, as it's a common preference.

The hotel was excellent in every aspect, from its facilities (gym, sauna) to its prime location in the Design District. However, most rooms had a noticeable new construction/renovation smell, and the windows don't open. This might be an issue for those sensitive to strong odors.

Fantastic location, within walking distance to various shopping malls. I particularly enjoyed the comfortable and relaxing lounge area outside the breakfast restaurant, which was perfect for a quick break or catching up on some work. The room wasn't huge, but the sofa bed was a great addition, perfectly accommodating our family of three.

The free buffet breakfast is a great perk, and the ambiance is lovely! Definitely recommend. It offers excellent value for money, and luggage storage is available, which is really convenient. Check-in was super easy – just needed my passport number. Plus, its central Helsinki location means getting around is a breeze.

Great location and lovely hotel. Standard rooms had limited amenities, did not have a kettle but overall the hotel was good. Had a sauna and well equipped gym

Gym, sauna, location, design. You have it all. Will definitely stay here again!

This hotel is good location Very near to the city centre Also Close to the salmon soup at old harbour If you have time, try it

Great value for money, room large enough for one person to stay. The shower booth is spacious and not cramped. Loved the variety of breakfast! Plenty of seating so it was comfortable.

The room is very clean. Anyway, it would be better if they got provide the slippers and tooth brush.

Centrally located, perfect to visit Helsinki. Huge breakfast buffet (even gluten free and vegan options). Unfortunately only one type of coffee ☕. Coffee urgently needs an update. The parking just below the hotel doesn't belong to the hotel but is expensive 45.- Euro per night.

There are smell in bathroom no kettle and no change towel

We had a lovely stay: the Scandic Hub has a great location to explore Helsinki and there was a good amount of choices on where to eat in the surroundings. The rooms were clean and comfy beds after a day of sightseeing. We would gladky come back again next time!

Walking distance from the Helsinki Central Station, but if you are coming with a big luggage, it is advisable to take the Tram No. 3 or 6 from Rautatieasema Tram Station and get down at Fredriksgatan, walk 3 mins to the hotel. The hotel is clean, decent room space and I enjoy my breakfast. Walking distance to nearby shopping malls and convenient store. Highly recommended!