A stay at KSL Hotel & Resort places you in the heart of Johor Bahru, steps from KSL City Mall and a 4-minute drive from Angry Birds Activity Park Johor Bahru. This 4-star resort is 2.1 mi (3.3 km) from Johor Bahru City Square and 3 mi (4.8 km) from Johor Zoo.
Be sure to enjoy recreational amenities, including a water park (surcharge), an outdoor pool, and a sauna. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and an arcade/game room.
Satisfy your appetite for lunch or dinner at the resort's restaurant, INFUSION CAFE, or stay in and take advantage of the room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Stay in one of 904 guestrooms featuring LCD televisions. Complimentary wireless Internet access is available to keep you connected. Partially open bathrooms with showers feature complimentary toiletries and bidets. Conveniences include safes and coffee/tea makers, and you can also request cribs/infant beds (surcharge).
"Our overall stay was alright. We appreciated being allowed to check in an hour early and were given a nice room. The water dispenser outside the hotel was also a convenient touch for clean drinking water.
However, there were several areas that could be improved. The fridge in the room was not working. Although the room was meant for three people, only two towels were provided. The TV came with Netflix, but it was slow, and the Wi-Fi connection was quite unreliable. The air-conditioning was extremely cold — even when we switched it off, the room still felt very chilly.
On the positive side, we were impressed with the gym equipment, and we enjoyed the convenience of table tennis and the pool table. However, the room with the gym and pool table could use more furnishings or a touch of decoration to make it feel more welcoming. The swimming pool was fine, but there were no towels provided, so guests should be reminded to bring their own.
Another highlight was the convenience of having the mall right below the hotel. It offered massage services, a hair salon, pedicure and manicure, shopping options, and even an indoor playground for children and Go karting. However, food choices were limited, and the Monday pasar malam was not very halal-friendly. The lobby area also tended to be busy and crowded.
Overall, while the facilities around the hotel were convenient and enjoyable, the in-room experience could definitely be improved."