GGurungRajOverall good hotel. Certainly, it didn't meet my expectation in relation to the provision of facilities. This is the first hotel came across which doesn't provide Tea & kettle facility in a room. I asked at the reception if we could have a kettle and they were very reluctant to offer us. When, I said we are very much tea-drinker family then a kettle was dropped in a room. Then, we asked couple of cups and in return paper cups were provided and I would say that is pathetic for 4 Star rated hotel. There was also no provision of iron. It was the least priority item so, we didn't bother to ask. Swimming pool, Jacuzzi and Fitness facilities were bonus. But, again the lady receptionist was not very friendly.
In main Reception, the lady receptionist Amira Softic was exceptionally friendly and helpful. She was trying to help everyone beyond her reach.
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